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Tracking numbers that meet Ebay criteria

Just wondering how to meet the requirements for Ebay transactions so I have the proper tracking. I enter USPS tracking numbers for Ebay transactions and they go thru fine. When I get insurance on a package and enter the insurance number on Ebay, which is also a USPS tracking number, I get an error from Ebay saying that it doesn't qualify as a tracking number and "tracking must be purchased separately". I tried to purchase an additional tracking nmber today after purchasing $175 of insurance and was told by the Post Office employee that you cannot purchase an additional tracking number when you have bought insurance because the insurance receipt number IS a tracking number. What can I do to comply with Ebay policy so I don't get caught in a charge-back if someone claims not receiving a package?

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