Quick ebay question

MrNearMint

Hey guys, I got a hypothetical question for the ebay experts.

Let's say I'm looking at a graded card on eBay. But nowhere in the title or description does it say anything about a graded card (even though the picture shows a graded card.) If I win the auction and the buyer sends me a raw version of that card, would the seller have to refund me?

mlbfan2

Certainly, I would think. It would be very easy to scam someone if you couldn't get a refund for that.

skrezyna23

Do you plan on asking the sller?

vols1

Save the screenshot, incase the pic gets deleted or altered later.

lawnmowerman

<< <i>Do you plan on asking the sller? >>



Yep.

Ask the seller and save the email exchange.

MrNearMint

I did ask the seller and yes, the card pictured is the one for sale lol. I asked here too because not all sellers respond.

Thanks for the responses.

charrigan

You don't have to ask. eBay sides with the buyer in any reasonable dispute. Simply the claim that another item was described in the title, picture, or description is good enough for a forced return.

telephoto1

<< <i>Hey guys, I got a hypothetical question for the ebay experts.

Let's say I'm looking at a graded card on eBay. But nowhere in the title or description does it say anything about a graded card (even though the picture shows a graded card.) If I win the auction and the buyer sends me a raw version of that card, would the seller have to refund me? >>



FYI, ebay policy dictates that all third party graded items have to include front and back pictures of the actual item being sold, in the holder.

CollectorAtWork

<< <i>...
FYI, ebay policy dictates that all third party graded items have to include front and back pictures of the actual item being sold, in the holder. >>



There are so many sellers who don't follow this policy however that I don't think that this issue alone will protect you if you open an ebay case.

I think it's still better to ask the seller the question as the OP did as there is always the case that the seller may say that was only a stock picture and not the item you would receive. Obviously that's not the case here as for this item, the seller has already stated that the item in the picture is what you would receive.

charrigan

Quick test: can anyone name a time that they or someone they know of filed a SNAD case as a buyer and did NOT win/force a return? I'd like to hear about it.

CollectorAtWork

Yes, this has happened at least a couple of times to me. First is when I purchased an 1982 Donruss Factory set which was advertised as unopened. The set was never factory sealed, so I opened it up, and it looked like it has been searched. I took a picture of it, and contacted the seller. Seller claimed he never opened it. I opened a case with ebay, and I lost the case as seller claimed that these sets are not factory sealed, so anything could have happened to them, and he didn't open search it.

Second time I purchased a Ruth card with a somewhat fuzzy picture. In the description, the seller claimed the card was original, but in the picture, you could barely see one a wording that said the card was a reprint. I opened a case w/ ebay and showed the a clearer picture of the card showing it was a reprint. Seller called ebay and somehow got them to rule their favor saying something like they sold the card shown even though the card was not original as described. I was incredulous and called ebay for an appeal. I won the appeal, and received a refund, but the refund came from ebay, and the seller still got to keep his funds.

CollectorAtWork

Duplicate post.

CollectorAtWork

Duplicate post.