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cart before the horse?

miwlvrnmiwlvrn Posts: 4,266 ✭✭✭✭✭
in Trading Cards & Memorabilia Forum

So, I had an item listed at $925 with a buy it now (no best offer option on it). Someone bought it (meaning, clicked buy it now, not paid yet) and then after that emailed me asking if I could do $700 instead. I'd might have been inclined to negotiate if the email came before him clicking buy-it-now, but it just seems odd to me to receive that message in the order I did. I don't want to lose the sale, but this sure is a new one on me. Thoughts?



Comments

  • OAKESY25OAKESY25 Posts: 4,726 ✭✭✭
    Tell him no thanks.. send a request to cancel and then relist it
  • charrigancharrigan Posts: 2,293
    Cancel, relist, and then negotiate.
  • miwlvrnmiwlvrn Posts: 4,266 ✭✭✭✭✭

    I sent the invoice right away but I did not reply to the email. Guess he had a change of heart. Full payment just came through a minute ago. Whether he made a mistake or just had poor form, either way, looks like it worked out without conflict. I am definitely surprised at that, but I'll take it in this case.




  • charrigancharrigan Posts: 2,293
    As you know, it's not over until positive feedback is left. Hopefully no return or schenanigans on the back end.
  • rjcoy06rjcoy06 Posts: 157 ✭✭✭
    Be careful about ever doing a cancel on an item. Quick story, I sold an item on eBay. The buyer contacted me immediately and complained because someone with a low feedback score bid in the last minute. He accused me of shill bidding. I tried to assure him that I did not shill bid and he said he wasn't paying. I told him I would cancel the transaction and he said ok. Next thing I know, he leaves me negative feedback saying I am shill bidder. When I called eBay about it, they told me since I cancelled the transaction, they couldn't remove the negative feedback. They advised me that I should have opened a non-paying bidder claim. They said had I done that, they could have removed the negative. So from now on, if someone doesn't want to pay, I will always open the non-paying bidder case first and go from there.
  • Dpeck100Dpeck100 Posts: 10,912 ✭✭✭✭✭
    You probably plan to but just in case make sure it is shipped with signature confirmation.
  • miwlvrnmiwlvrn Posts: 4,266 ✭✭✭✭✭


    << <i>You probably plan to but just in case make sure it is shipped with signature confirmation. >>



    Was definitely planning on it, but that is always a good reminder of advice to have here in type for people to see.

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