Anyone else find this frustrating about PCGS CoinFacts Mobile App? PROBLEM FIXED 2/17/15

commoncents05

Has anyone else noticed that the PCGS CoinFacts Mobile App rounds the auction prices realized? I find it very irritating when trying to price a coin. For example, here is a listing of 1930-S Buffalo Nickels in MS63-65 on the Mobile App and then the real prices realized shown on the computer version.

valente151

Yes, I stopped using the iphone app a few months ago when this happened, and since have just used the coinfacts page in Safari on my iPhone.

RB1026

Huh? I hadn't noticed that before. I do use both regularly and never caught it. Now why on earth would that be? It seems to me to be a very simple programming glitch that could be fixed. Have you told PCGS about it? I would bet they don't know. If they do, I'd like to hear why they are OK with something like that. It's a paid service so we certainly deserve accurate information I'd think.

dbldie55

Don't use apple products, so I created my own app for android (just a browser app that goes to the coinfacts mobile site)

commoncents05

Anyone else notice this?

-Paul

hiijacker

Yes. It is very irritating. I sent numerous message and PM's to our host but no answer. This seems like such a simple fix. I don't know why the can't turn off the rounding function. I have examples of coins in my series which make he app totally unusable. I am forced to use the safari browser.

This all started when they forced a new app update.

hiijacker

Here is the message I sent:

I use CoinFacts from my mobile phone all the time. Lately there seems to be some kind of programming error on the mobile version (not desktop) where all the prices are rounded to the nearest hundred, including past auction data. This leads to the coins havin ghte same price amongst various grades. Also you cant find out what a coin sold for at a past auction without actually clicking the link and viewing the heritage site, as the data you give is rounded.

For example, an 1893 morgan show the price as:

3 = 200
4 = 200
6 = 200
8 = 200
10 = 200
12 = 200
15 = 200
20 = 200
25 = 200
30 = 200
35 = 300
40 = 300

and so on.

Please check this out.

robec

Maybe they should round off the populations also.

Sunshine Rare Coins

I deleted the app a long time ago and I only use the web version

TommyType

Wonder if it was an attempt to minimize the size of the database and data transfer size/time?

For instance, if the data itself only included the Hundreds of Dollars, then you can lop off two digits from the database, and save a lot of memory space.

For coins selling for $2000, or $5000, that extra few bucks probably doesn't hurt the value of the data much. Who cares if it was $2143 instead of $2100?

But for lower value coins, they certainly lost a lot of information, approaching a 50% error!....

Sunshine Rare Coins

Finally PCGS pushed an update today that fixed the problem!!

Good going Don!!

DonWillis

This was a total screwup on our part. Plus it took way too long to correct.

It has been corrected and an update was issued.

We will be more vigilant on future updates!!

winky

Yes it is confusing to me also as the prices are crazy.

ThePennyLady

<< <i>This was a total screwup on our part. Plus it took way too long to correct.

It has been corrected and an update was issued.

We will be more vigilant on future updates!! >>



Don, since it has been corrected, is it necessary to delete the prior app and download a "new" Coinfacts app?

commoncents05

<< <i>Don, since it has been corrected, is it necessary to delete the prior app and download a "new" Coinfacts app? >>



I simply updated the app on my iPhone, and that fixed it.

-Paul

ThePennyLady

Thanks Paul. I looked up a coin before I updated CoinFacts and the price was wrong, so it is necessary to update the app to get the fix.

hiijacker

wow i am glad this is finally fixed. i raised this issue online and sent numerous PM's to PCGS beginning on Nov 25, 2014.

Kind of annoying they never acknowledged there was a problem, and basically i was paying for an annual service that was unusable.

I am so happy it is working again.


THANKS!!!