Made a purchase from a forum members website and got...

Casman

A refund with NO explanation 9 days after purchase. And this only happened because I sent a message asking for a shipping status.

I think if a members going to advertise in their signature line then they should show some common courtesy in advertising their wares.

I just took another look at the webstore and nothing has been done to update their inventory, yet there's time every day to update their offerings on the BST.

Hopefully, nobody else will wander over there after clicking the sig line link and waste their time buying items, waiting for an update, only to receive a refund.

So, while you're resting, it may be a good idea to make some updates.

lasvegasteddy

sad stuff

Broadstruck

I can understand you being upset as that was 9 days of locking up funds you could have spent elsewhere

ctf_error_coins

My website is up-to-date and with 200 new errors coins ..........

Broadstruck

<< <i>And this only happened because I sent a message asking for a shipping status. >>



Send another message asking for interest to be paid on the loan that funded their business for 9 days!

AMRC

Keeping inventory up-to-date in three different places is always a chore and because of that complexity mistakes happen. But that is no excuse for the nine days. You should have been notified immediately. I wonder if the BST board is perceived as a bit less formal and as such, people seem to be more lax? Just a thought with no real basis.

BustHalfBrian

Out him!

bigjpst

This is one of the reasons that when I started my site, I was hesitant to even use the shopping cart. I thought if I sold something here or on ebay I would forget to update my site and vice/versa. So far hasn't been a problem as I don't really do enough volume to get behind. Sometimes I do forget for a day though. Just not quite a habit yet.

Hmann

I've had the same thing happen to me. It's been a year or so ago, but I'm very interested to see if its the same member.

blu62vette

I can understand a mixup in inventory and the coin being sold but the nine days in inexcusable.

ebaytrader

<< <i>Keeping inventory up-to-date in three different places is always a chore and because of that complexity mistakes happen. . >>




There's software on the market that instantly controls inventory across platforms such as your own site, Amazon, feepay, etc.

johnny9434

ive had that done to me by another person on another website. i had to put a stop/loss on the check but am luck i got it back. the guy said his son sold it at his placed of business, problem is he said he owned it. what a real jerk he was.

roadrunner

Be happy that you got your money back. That doesn't always happen. They did you a BIG favor by not providing any explanation. You're one of the lucky ones.

MrEureka

It's a fact of life that some businesses are sometimes not as organized as their customers would like them to be. Especially these days, when anyone can run an online business in their spare time.

So, not that the seller should be excused, but I - I said "I" - wouldn't consider the transaction all that notable, interesting, or worthy of a thread.

epcjimi1

<< <i>Be happy that you got your money back. That doesn't always happen. They did you a BIG favor by not providing any explanation. You're one of the lucky ones. >>



OP didn't identify the source of his irritation.

Question to RR - who is they?

TopographicOceans

<< <i>A refund with NO explanation 9 days after purchase. And this only happened because I sent a message asking for a shipping status.

I think if a members going to advertise in their signature line then they should show some common courtesy in advertising their wares.

I just took another look at the webstore and nothing has been done to update their inventory, yet there's time every day to update their offerings on the BST.

Hopefully, nobody else will wander over there after clicking the sig line link and waste their time buying items, waiting for an update, only to receive a refund.

So, while you're resting, it may be a good idea to make some updates. >>


Some may recall a couple of months ago I put some threads up pointing out the mob mentality that happens here.

I used to post here from about 2001-2004 and one of the things I learned to dislike about this forum was the herd mentality.

A couple of months ago I learned from a PM about the suicide of a YN I used to know from that period. When I knew him, he was just a kid and we (forum members) used to give him coins.
When he became an adult, I heard he got into the coin business but had problems and owed people on this forum money.

I don't know the details but I've seen the heard mentality here and they hounded him publically here.

This is what lead to Don Willis updating of the rules in Feb 11.

This is a forum about coins - not a personal soap box to attack someone over a bad business transaction.

You got a refund after 9 days because the seller couldn't deliver a coin.

Geeze it happens. Learn to deal with disappointments in life. Don't do business with them again.

But don't try and get the villagers riled up so they will hound someone publicly for your satisfaction over a bad business deal.

That is not the purpose of this forum.

Casman

<< <i>

<< <i>A refund with NO explanation 9 days after purchase. And this only happened because I sent a message asking for a shipping status.

I think if a members going to advertise in their signature line then they should show some common courtesy in advertising their wares.

I just took another look at the webstore and nothing has been done to update their inventory, yet there's time every day to update their offerings on the BST.

Hopefully, nobody else will wander over there after clicking the sig line link and waste their time buying items, waiting for an update, only to receive a refund.

So, while you're resting, it may be a good idea to make some updates. >>


Some may recall a couple of months ago I put some threads up pointing out the mob mentality that happens here.

I used to post here from about 2001-2004 and one of the things I learned to dislike about this forum was the herd mentality.

A couple of months ago I learned from a PM about the suicide of a YN I used to know from that period. When I knew him, he was just a kid and we (forum members) used to give him coins.
When he became an adult, I heard he got into the coin business but had problems and owed people on this forum money.

I don't know the details but I've seen the heard mentality here and they hounded him publically here.

This is what lead to Don Willis updating of the rules in Feb 11.

This is a forum about coins - not a personal soap box to attack someone over a bad business transaction.

You got a refund after 9 days because the seller couldn't deliver a coin.

Geeze it happens. Learn to deal with disappointments in life. Don't do business with them again.

But don't try and get the villagers riled up so they will hound someone publicly for your satisfaction over a bad business deal.

That is not the purpose of this forum.

>>



Well that's for your insightful opinion.

As far as riling up the herd if you'd noticed I didn't out the person who is most certainly a forum favorite here. My point was if forum members wish to advertise their wares in their sig lines then they should have common courtesy to update their websites and Geez, yup mistakes do happen and when you become aware of them what is it you do? Nothing and just continue business as usual? Update your BST? I am over it and my thread was more of a suggestion. Has it been updated after the fact, nope. Would I do business with this person again, nope but who cares? As far as the other thing, I'd think true friends would act accordingly instead of engaging the soapbox as you call it.

lunytune2

+1

lcoopie

you should have gotten an explanation

TopographicOceans

Casman - I commend you for not outing the seller over something that is really just an irritant as Andy stated.

But you can see some villagers are already calling for him to be outed so they can get their torches and pitchforks and move as a herd against him.

I know of one circumstance when the villagers turned on one of their own with tragic results.

Bochiman

<< <i>Casman - I commend you for not outing the seller over something that is really just an irritant as Andy stated.

But you can see some villagers are already calling for him to be outed so they can get their torches and pitchforks and move as a herd against him.

I know of one circumstance when the villagers turned on one of their own with tragic results. >>




It is good to know when there are problems that may be recurrent. In the case of a website not being updated, and the condition still existing as verified by the OP, then one is looking at, at minimum, 9+ days of the issue.
The seller needs to/should correct that or others will run into it. It isn't a "pitchfork" thing necessarily, but rather an irritant, as you stated, but one that can be avoided if one is aware.

By knowing the seller, someone like me, if interested, would be a little more cautious and diligent and make sure the coin is still available before committing funds (heck, I usually am a bit more diligent anyway, as that is just how I am). That avoids future issues.

As for the issue you keep referring to, as you mentioned, you don't know everything about it. Neither do I, but I would garner that I know more than you do since I was around here at the time. It wasn't just as you stated...there was a lot more to it. Instead of consistently referencing it, and drudging it up repeatedly, maybe you should just not bring it up since you only know a fraction.....
Also, do you KNOW for a fact that that is why Don created that particular rule? Do you?

JGnumismatics

My 2c:
I agree this does suck that it happen and being without your funds for nine days. I do applaud you for your respect by not outing the the forum member. Myself, I've experienced how crazy things can get over a sale on a particular 91-CC, I simply stepped up and explained my side of the story and the general community agreed with it. Situation solved. Your situation is different, I'm not saying the seller should come out, that is for them to decide, but I understand why your upset and I believe its justifiable. I, however don't agree with the recent lynch mob tactics I've seen lately and don't see your response as pushing for that, but it does appear to get other members "wound" up.



Jake

puffer

As my mother used to say--communication is one of the world's greatest problems. I recently finished a biography of a journalist who spends most of his waking hours on the phone. There is something wrong when people will not communicate.

TopographicOceans

<< <i>As for the issue you keep referring to, as you mentioned, you don't know everything about it. Neither do I, but I would garner that I know more than you do since I was around here at the time. It wasn't just as you stated...there was a lot more to it. Instead of consistently referencing it, and drudging it up repeatedly, maybe you should just not bring it up since you only know a fraction..... >>



Actually I have never mentioned it publically until now, because as you said I don't know all the facts and it was a complicated thing beyond the scope of anything that happened here.

You were curious about me, so I did send you a PM mentioning it, but again it was not on the public forum.

I've mentioned it to a couple other people here via PM, I did put it in another thread today after this, where the same kind of mob mentality was brewing.



<< <i>By knowing the seller, someone like me, if interested, would be a little more cautious >>


Here's a suggestion - you should create a free forum for Forum issues and put a link to it in your sig line.
That would provide an outlet for those would care to discuss such things and then the PCGS US Coin Forum could be used as intended - to discuss US Coins.

Shamika

It's happened to me once before. Certainly leaves a bitter taste.

puffer

It's impossible to know what a given businessperson is going through which may leave them impatient, rude or not responsible according to established business ethics and courtesy. Those who have made huge money in this hobby business owe it to the collecting community to be as helpful and honest as possible.