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! ! Upper Deck Rules! !

After a mixup that happened more than 8 months ago,we sent an email to thier customer service dept.Within 48 hours they replyed & said they would investigate.The very next day they sent us another email saying they would correct the mistake.
WOW;did they ever correct the mistake! ! Fed Ex stopped by on Friday & there it was:The mistake they made 8 months ago,was after our Frank Thomas e-card evolved we were suppose to get an Autograph #ed/200 of him but never did.
Inside the Fed-Ex package they sent us was:
A Frank Thomas GU Jersey Autograph 19/50.Needless to say,we were very surprised! Once again Upper Deck shows why they are one of the best card companies out there.We know we'll be buying more of thier products!!
Bob & CJ
Dad & Son

! ! UNITED STATES OF AMERICA ! !
! ! Greatest Country on Earth ! !
! ! FREEDOM IS NOT FREE ! !

WANTS:Nicer Cal Ripken Inserts.
Also want RCs of current Football-Hockey future stars.

Bobstarvet@aol.com

References:We have traded with many traders on this forum.We can provide list on request.

Comments

  • SlipKnot515SlipKnot515 Posts: 1,354 ✭✭
    You;re lucky it was an eCard, if it was a redemption card, they would have asked you for proof...and if you didnt have it, you woudlnt have gotten anything...they pull that sh|t all the time....people, scan in your redemption cards before you send them in...
  • E-cards have a code that can be tracked,so we had proof.
    As far as redemptions go,at least Upper Deck will assist you with a problem.
    Topps won't answer any kind of inquiry;pretty sad for the largest company in the industry.
    Anyone who doesn't scan redemptions & send them either certified or delivery confirmation is asking for trouble no matter what company they are dealing with.
    But we still have to say,Upper Deck stood up & corrected thier mistake.That's alot more than alot of these companies will do nowadays.
    Bob & CJ
    Dad & Son

    ! ! UNITED STATES OF AMERICA ! !
    ! ! Greatest Country on Earth ! !
    ! ! FREEDOM IS NOT FREE ! !

    WANTS:Nicer Cal Ripken Inserts.
    Also want RCs of current Football-Hockey future stars.

    Bobstarvet@aol.com

    References:We have traded with many traders on this forum.We can provide list on request.
  • i had a problem on 2 occasions with ud but they fixed it. i sent in a montana redemption auto they never got it. but since i made a copy of it and faxed it to them they sent me it no problem. also k-mart e volve card auto /200 they never got the mail on that but i have the card as proof and sent me his auto no problem.
    Looking for Roethlisberger (higher end)





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