eBay sends me apology, but no coupon.

itzagoner

Dear Jeff,

For a time on Wednesday, September 3, some users experienced issues when visiting eBay. We acted quickly when the disruption began shortly before 10:00 AM PDT, and the issue was fixed for most users within two hours.

Please know that we are continuing to work hard to build additional safeguards into the maintenance process to prevent future incidents.

Our top priority is to deliver an excellent experience to our buyers and sellers and we deeply regret any inconvenience this interruption may have caused.

As always, we value your membership in the eBay community—and we thank you.

Sincerely,
Steve Boehm
Senior Vice President, Global Customer Experience

Dear Steve,

Stuff happens. For a time on Wednesday, September 3, some users experienced disgust when visiting eBay. We acted quickly when the disruption began, at shortly after 10:00 AM PDT, and the ridicule lasted for at least two hours.

Please know that we are continuing to exhibit patience and tolerance while awaiting the additional safeguards, maintenance processes and the prevention of future incidences.

My top priority is to deeply regret interruptions.

As always, I look forward to more unsolicited bribes--and I thank you.

Sincerely,
Jeff (itzagoner)
Senior Product Development Manager & Evil Plot Strategist

epislash

Oh I must've missed this post. Sorry to hear, but my $15 coupon code worked

itzagoner

i'd claim a greater amount of disappointment from not being able to bid successfully that day on a few items. oh well, already forgot what they were anyways.

glad someone got a gift out of this.

MikeyP

I received the same e-mail message. Big deal. Tanner Boyle can speak for me and tell them what to do with their apology.

itzagoner