So disappointing... (Update 5/13... closure)
slum22
Posts: 2,594 ✭✭✭✭
I recently purchased a PSA 10 graded Kevin Durant Auto RC from eBay. I was very excited to track its delivery and I knew it was scheduled to be arrive today. When I got home and opened the mailer this is what I found.
The seller shipped it in a very thin bubble mailer without any protection around it. I hope he got the package insured because I am obviously requesting a refund. I am disappointed because I really wanted this card and was really excited to add it to my KD collection. This would have been my first PSA 10 auto of him.
The seller shipped it in a very thin bubble mailer without any protection around it. I hope he got the package insured because I am obviously requesting a refund. I am disappointed because I really wanted this card and was really excited to add it to my KD collection. This would have been my first PSA 10 auto of him.
Steve
0
Comments
Believe me I would be more than willing to take that as a resolution. There are a couple issues. I don't know what my window is with eBay/Paypal to get the reholdering done. More importantly, to my knowledge if PSA takes this card out of the holder and there was some damage that is not visible through the case now, they could downgrade the card from a PSA 10 to a 9 or 8 or whatever they deem it to be presently. If it comes back a 10 I would be happy to have paid what I have for it. If it comes back even a 9 it's not even worth 2/3 of that. That's not a risk I am willing to take without some assurance from the seller that I can get my money back. There is no guarantee that reholdering will get the card back to me as a 10. That is the problem.
I messaged the seller and I am waiting to here what he wants to do. I told him I would be willing to keep or rebuy the card from him if it is reholdered into a PSA 10. I will update after I hear from the seller.
Thanks for the well wishes. Hoping it can get reholdered into a 10. And man, what a quick response! I wish eBay sellers were as fast on the response as you. That's how you get 775 posts in 3 months
I would make sure to stress to him that he can get it reholdered. That may lessen the pain for him and possibly allow this screw up to be handled much easier. So he doesn't think he's completely out of the money and be more willing. IMHO.
Oh how much does a 10 vs a 9 go for?
I brought up reholdering as an option in my message to the seller. Like I said, I would prefer to keep the card if it is reholdered into a 10. I just don't want to be saddled with the card if PSA looks at the card and decides it's anything besides a 10. The value of the card obviously plummets with each grade lowered. I bought the card BIN for $300 which I think is a very fair price for a KD RC Auto in PSA 10. If it were to downgrade to a 9 I think it would lose about 1/3 of its value and probably be worth around $200. If it is an 8 you would probably be better cracking and selling the card raw. That being said, I didn't buy the card to resell it. I have a PSA 10 KD RC collection going and this would have been my first PSA 10 RC Auto of his, which is why this is so disappointing.
It is not necessarily the seller's fault as clearly a lot of stress must have been put on the package to cause this kind of damage to the case. I have bought probably 100+ PSA cards in the last year and many sellers have packaged cards similarly and not had any damage come to the cards. Only one other case had been damaged. In that case, USPS clearly was at fault as the package was beat up with tears in it. The card's slab had minor stress cracks that were only visible on the back of the slab that also clearly didn't affect the card's condition. That one was only a $15 card so I wasn't losing sleep over it. I messaged that seller that the case was damaged in shipping and he offered me $5 partial refund to pay for reholdering (which given the value of the card was more than a fair resolution). In this case, the slab is cracked all the way through, front and back, which is why I am nervous the card could be damaged as well. It's just disappointing that the seller didn't protect a $300 card with at least another layer of bubble wrap or some cardboard. When I mail cards, I typically put cardboard against either side of the holder and wrap in bubble wrap to try and protect the card/holder from damage. We'll see what the seller says. I am open to any solution that ends up with me having this card in a new PSA 10 holder or gets me a refund.
A card like that should not be send in a bubble mailer. That is just lazy and irresponsible on the sellers part.
There is no excuse for cheap shipping.
I decided to give these a try and will see how they look when they come.
Poly Bubble Mailer
<< <i>This is exactly why I use the poly bubble mailers with loads of bubble wrap. If you want even further protection use card board cut outs like you should with raw cards.
There is no excuse for cheap shipping.
I decided to give these a try and will see how they look when they come.
Poly Bubble Mailer >>
I have these and they're not bad at all.
<< <i>
<< <i>This is exactly why I use the poly bubble mailers with loads of bubble wrap. If you want even further protection use card board cut outs like you should with raw cards.
There is no excuse for cheap shipping.
I decided to give these a try and will see how they look when they come.
Poly Bubble Mailer >>
I have these and they're not bad at all. >>
Not bad? Or good? I am thrilled with the one's I have been buying from Office Depot but they keep raising the price and it is getting hard to justify such a spread. I have also been selling some very low dollar cards of late and thought it would be wise to order a batch of these.
<< <i>
<< <i>
<< <i>This is exactly why I use the poly bubble mailers with loads of bubble wrap. If you want even further protection use card board cut outs like you should with raw cards.
There is no excuse for cheap shipping.
I decided to give these a try and will see how they look when they come.
Poly Bubble Mailer >>
I have these and they're not bad at all. >>
Not bad? Or good? I am thrilled with the one's I have been buying from Office Depot but they keep raising the price and it is getting hard to justify such a spread. I have also been selling some very low dollar cards of late and thought it would be wise to order a batch of these. >>
You can get a pretty good price on bubble mailers on eBay also, just check feedback for quality. Package the card between 4 pieces of corrugated cardboard, throw in a packing peanut or two to make sure its 3/4" thick and it stays under 3 ounces which costs the same as a bubble mailer with just an unprotected card at 1 ounce. I also put a "SCAN ME" florescent sticker on the package near the bar code.
<< <i>This is exactly why I use the poly bubble mailers with loads of bubble wrap. If you want even further protection use card board cut outs like you should with raw cards.
There is no excuse for cheap shipping.
I decided to give these a try and will see how they look when they come.
Poly Bubble Mailer >>
Wait a minute--you are going from premium quality mailers at a buck a piece to ones that cost 16 cents!!??
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
Hey Bro, send that in to me all wrapped up as nice and neat as possible not to damage the card any further, and I'll have it reslabbed at no cost for you, and we will pay for return shipping!
Wouldn't that be just the best, but that never happens. When you go through the drive through, you ALWAYS get less food, ya never get more.
Paul.
Later, Paul.
<< <i>The card doesn't look damaged. Why not just have him pay for a reholder? >>
DO NOT REHOLDER!!! My friend just tried this with a SP Jim Lynch rookie that went from a 10 to a 3. PSA will tell you they can't determine anything until they crack the card, and they WILL change the grade. Get your money back. It is amazing how so many cards and photos are poorly packaged and when you return them, you get the old refrain "I've been shipping like this for years and never had a problem".
<< <i>
<< <i>This is exactly why I use the poly bubble mailers with loads of bubble wrap. If you want even further protection use card board cut outs like you should with raw cards.
There is no excuse for cheap shipping.
I decided to give these a try and will see how they look when they come.
Poly Bubble Mailer >>
Wait a minute--you are going from premium quality mailers at a buck a piece to ones that cost 16 cents!!??
It depends on what they look like when I get them. If they are too cheap then no. And by the way your math isn't very good. They are $.2495.
I don't like those poly mailers at all... they are more flimsy than the kraft bubble mailers. I've been using Royal Mailers for years and have been very happy with them. I'm only spending $0.19 per mailer, and you can get them even cheaper if you buy more in bulk, or even cheaper than that if you feel like taking a chance with an ebay seller.
<< <i>
<< <i>
<< <i>This is exactly why I use the poly bubble mailers with loads of bubble wrap. If you want even further protection use card board cut outs like you should with raw cards.
There is no excuse for cheap shipping.
I decided to give these a try and will see how they look when they come.
Poly Bubble Mailer >>
Wait a minute--you are going from premium quality mailers at a buck a piece to ones that cost 16 cents!!??
It depends on what they look like when I get them. If they are too cheap then no. And by the way your math isn't very good. They are $.2495. >>
I'm not counting the cost of shipping...the list price is 16 cents per mailer.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
"None of ur reasons would merit a refund none if that is my fault. U can send the card to get regarded urself. We can let eBay handle this matter from here"
So I believe my next step is to have Customer Support review the case. Assuming they side with me, I would have to return the item to the seller. Obviously I need to send with delivery tracking and since it is over $250 I believe I have to have signature confirmation. It appears the seller is going to make this difficult. What if upon delivery the seller refuses to sign for the package? What will eBay do in that situation. Do I have recourse in that situation?
Jeff
Card Country
Graded stars 1950's-1980
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
When I click on the link...says $0.16 cents
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
Look at the far right next to the item.
Click 'more actions'.
Click 'Resolve a problem' from the drop down menu.
SCAregalia.com - Masonic Regalia & Supply
<< <i>
<< <i>
<< <i>This is exactly why I use the poly bubble mailers with loads of bubble wrap. If you want even further protection use card board cut outs like you should with raw cards.
There is no excuse for cheap shipping.
I decided to give these a try and will see how they look when they come.
Poly Bubble Mailer >>
Wait a minute--you are going from premium quality mailers at a buck a piece to ones that cost 16 cents!!??
It depends on what they look like when I get them. If they are too cheap then no. And by the way your math isn't very good. They are $.2495. >>
I got these in the mail today. I won't be using them to ship my cards. Way to flimsy and much lower quality then the one's I am using. If someone wants these for free and is willing to pay the shipping send me a PM and they are yours.
Edit: Claimed.
SCAregalia.com - Masonic Regalia & Supply
If it was a lower-value card, I would probably just let it go without leaving any feedback at all. Considering the value of this one I'd at least leave a neutral. I would point out in my feedback that the card could have been better packaged considering it was fairly valuable. Just my 2 cents. Your mileage may vary
Drives me nuts that people are so unwilling to leave accurate feedback, we'd all be better off if we knew which sellers were jerks.