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Ebay Question
cacheman
Posts: 3,113 ✭✭✭
Hi all. I bought a medal on ebay and have been contemplating sending it back. Decided to do so yesterday and notified seller through ebay. Normally very responsive, the seller now doesn't answer. I am nearing the end of the 14 day return period. In my transaction listings it states File return by:February 4, 2014 and I did through their return button.
Can I now send back the $880 medal requiring the sellers signature, or do I have to wait until they contact me, which may be never? Is my return now recognized at ebay as 'filed'? Can I safely send the medal even if they refuse delivery? It will be trackable. Is Priority Mail/Signature Required/Insured going to cut it, or should I return 'Registered"?
Obviously I rarely return material but this piece was a poorly cast example and not to the usual quality of the artist. I just have a hunch that the seller is going to be difficult since I made the purchase through "Make an Offer" but the listing still had a nonspecific 14 day return period.
I'd like to get this in the mail but want to make sure my ducks are in a row. Any help, suggestions appreciated.
Can I now send back the $880 medal requiring the sellers signature, or do I have to wait until they contact me, which may be never? Is my return now recognized at ebay as 'filed'? Can I safely send the medal even if they refuse delivery? It will be trackable. Is Priority Mail/Signature Required/Insured going to cut it, or should I return 'Registered"?
Obviously I rarely return material but this piece was a poorly cast example and not to the usual quality of the artist. I just have a hunch that the seller is going to be difficult since I made the purchase through "Make an Offer" but the listing still had a nonspecific 14 day return period.
I'd like to get this in the mail but want to make sure my ducks are in a row. Any help, suggestions appreciated.
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or give him a safe time to reply and address the issue.
His addressing the issue would be for him to initiate without delay a refund claim or a cancel transaction claim..
All communication is to be via Ebay mail.
if he does not respond within your set time, file the claim without delay.
He didn't describe it except for the width. He certainly had image lighting that made the medal appear to be much nicer than in hand. Would this still be considered 'not as described'?
karlgoetzmedals.com
secessionistmedals.com
did he send the medal tracked? if yes, u should be ok.
If you file N aD claim, Feebay will spring into action with reply times etc... and it is easy to follow. in fact they do most the writing and sending.
you might be asked by ebay to send it.. if so, send it tracked.
I had to do it once and this is how it worked.
So I can't get nailed for going over the return period as long as I have initiated a return through ebay within the allotted time then?
karlgoetzmedals.com
secessionistmedals.com
<< <i>He didn't describe it except for the width. He certainly had image lighting that made the medal appear to be much nicer than in hand. Would this still be considered 'not as described'? >>
The fact it looks different in hand than it does on your monitor is not evidence of deception. The image could very well look accurate on his monitor. Just sayin'.
However, just no liking a coin when one receives it is not a good reason for a return.
am not saying that is the case, but it happens often.
8 Reales Madness Collection
<< <i>Send it back. eBay / PayPal will side with you as a buyer and should credit you the full amount without any issues. >>
Yes, send it back with signature confirmation before the deadline.