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Why eBay sellers drink part MCXXVIII

Thinking back, it is probably my fault for actually trying to do business with this individual but you try and give people the benefit of the doubt. I listed a coin on eBay as a 1 Cent no reserve auction a couple weeks ago. It sold for $1475 which was a bit cheap but was palatable. As soon as the auction ends the guy calls and says that he changed his mind and that rather than have me send it and him return it, just cancel the transaction. Despite having no returns, I did not want to deal with a retaliatory negative and an arbitrary SNAD claim so I just did it. I should have stopped there but 3 days later the guy calls and says he will honor the deal and gave us his credit card. Well I just got a phone call from the guy saying that he got the coin but is not happy with it and is returning it. I will gladly share this eBay all-stars name in PMs.

Comments

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  • SaorAlbaSaorAlba Posts: 7,593 ✭✭✭✭✭


    << <i>That could be tough if you had a buyer really jerk you around with a wife or someone else chiming in as the drama enfolds and sucks you into their problems; icing on the cake would be if you get a call from an emergency room from the customer blaming you for what they actually did to end up there. Lots of possible variations.... >>



    Tiger Wood's "car accident" in front of his house might just as well been his wife mad about a coin purchase? image
    Tir nam beann, nan gleann, s'nan gaisgeach ~ Saorstat Albanaich a nis!
  • keyman64keyman64 Posts: 15,521 ✭✭✭✭✭
    Wow, eBay will never cease to amaze.

    Selling that thing on GreatCollections would have cost you nothing and you would have avoided the headache. Granted, if you don't think they get the web traffic your listing got on eBay, that's another matter.

    Good luck!
    "If it's not fun, it's not worth it." - KeyMan64
    Looking for Top Pop Mercury Dime Varieties & High Grade Mercury Dime Toners. :smile:
  • CaptHenwayCaptHenway Posts: 32,633 ✭✭✭✭✭


    << <i>Thinking back, it is probably my fault for actually trying to do business with this individual but you try and give people the benefit of the doubt. I listed a coin on eBay as a 1 Cent no reserve auction a couple weeks ago. It sold for $1475 which was a bit cheap but was palatable. As soon as the auction ends the guy calls and says that he changed his mind and that rather than have me send it and him return it, just cancel the transaction. Despite having no returns, I did not want to deal with a retaliatory negative and an arbitrary SNAD claim so I just did it. I should have stopped there but 3 days later the guy calls and says he will honor the deal and gave us his credit card. Well I just got a phone call from the guy saying that he got the coin but is not happy with it and is returning it. I will gladly share this eBay all-stars name in PMs. >>



    Obviously the "no returns" clause did not apply to him because he is special!

    Ebay lost its relevance when they removed the ability to comment on buyers as well as sellers.
    Numismatist. 50 year member ANA. Winner of four ANA Heath Literary Awards; three Wayte and Olga Raymond Literary Awards; Numismatist of the Year Award 2009, and Lifetime Achievement Award 2020. Winner numerous NLG Literary Awards.
  • jerseycat101jerseycat101 Posts: 1,360 ✭✭✭✭✭
    Out him here.
  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭
    After he asked you to cancel his bid you should not have dealt with him again. That being said, I am like you and try to give people a second chance. Most of the time it works out well, sometimes it doesn't.
  • You probably should have truly canceled the transaction after he backed out initially. Block him from further dealings with you. You aren't really out anything but the hassle, right. That's becoming a norm on ebay. Maybe you will resell and get what you were hoping for. Good luck.
  • PerryHallPerryHall Posts: 46,730 ✭✭✭✭✭


    << <i>

    << <i>Thinking back, it is probably my fault for actually trying to do business with this individual but you try and give people the benefit of the doubt. I listed a coin on eBay as a 1 Cent no reserve auction a couple weeks ago. It sold for $1475 which was a bit cheap but was palatable. As soon as the auction ends the guy calls and says that he changed his mind and that rather than have me send it and him return it, just cancel the transaction. Despite having no returns, I did not want to deal with a retaliatory negative and an arbitrary SNAD claim so I just did it. I should have stopped there but 3 days later the guy calls and says he will honor the deal and gave us his credit card. Well I just got a phone call from the guy saying that he got the coin but is not happy with it and is returning it. I will gladly share this eBay all-stars name in PMs. >>



    Obviously the "no returns" clause did not apply to him because he is special!

    Ebay lost its relevance when they removed the ability to comment on buyers as well as sellers. >>


    When sellers were able to give feedback, they would routinely give a retaliatory neg whenever a buyer left them a neg even when it was well deserved. It got to the point that feedback became meaningless.






















    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • PerryHallPerryHall Posts: 46,730 ✭✭✭✭✭


    << <i>After he asked you to cancel his bid you should not have dealt with him again. >>



    Yup. Sounds like a self inflicted injury to me.

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • CaptHenwayCaptHenway Posts: 32,633 ✭✭✭✭✭


    << <i>

    << <i>After he asked you to cancel his bid you should not have dealt with him again. >>



    Yup. Sounds like a self inflicted injury to me. >>



    I thought you always took the collector's side against the dealer?
    Numismatist. 50 year member ANA. Winner of four ANA Heath Literary Awards; three Wayte and Olga Raymond Literary Awards; Numismatist of the Year Award 2009, and Lifetime Achievement Award 2020. Winner numerous NLG Literary Awards.
  • PerryHallPerryHall Posts: 46,730 ✭✭✭✭✭


    << <i>

    << <i>

    << <i>After he asked you to cancel his bid you should not have dealt with him again. >>



    Yup. Sounds like a self inflicted injury to me. >>



    I thought you always took the collector's side against the dealer? >>


    Do you know for a fact that the buyer wasn't another dealer filling a want list for a fickle customer?

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>When sellers were able to give feedback, they would routinely give a retaliatory neg whenever a buyer left them a neg even when it was well deserved. >>

    And you know this was a routine occurrance because...
  • shorecollshorecoll Posts: 5,447 ✭✭✭✭✭
    eBay's ratings have always been a joke. There are almost no real world companies with 100% sat scores, some industries don't have any companies over 50%, eBay punishes people for 90% customer sat. Woof!
    ANA-LM, NBS, EAC
  • GreeniejrGreeniejr Posts: 1,321 ✭✭✭
    We are out the credit card fee and the credit refund fee so still about $100. Those who are saying that I should have known better, yes as I said in my OP when I said it was probably my fault for doing business with him.
  • BaleyBaley Posts: 22,663 ✭✭✭✭✭
    what's the coin?

    Liberty: Parent of Science & Industry

  • PerryHallPerryHall Posts: 46,730 ✭✭✭✭✭


    << <i>

    << <i>When sellers were able to give feedback, they would routinely give a retaliatory neg whenever a buyer left them a neg even when it was well deserved. >>

    And you know this was a routine occurrance because... >>

    This was frequently and routinely discussed on this forum and other forums before the eBay rule change. It makes sense that if a customer gives a seller a neg, the seller wouldn't want to respond with positive feedback. Do you know otherwise?

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>

    << <i>

    << <i>After he asked you to cancel his bid you should not have dealt with him again. >>



    Yup. Sounds like a self inflicted injury to me. >>



    I thought you always took the collector's side against the dealer? >>

    He did take the collector's side. Greeniejr goes out of his way to accomodate a customer and when the deal goes bad, Greeniejr gets blamed for not knowing better than to have tried to be a nice guy. If Greeniejr had instead told the customer "Sorry, no thanks" when the buyer changed his mind and wanted to complete the transaction and the buyer came here to report what happened, Greeniejr would have been criticized as a poor seller for not accomodating the buyer.
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>This was frequently and routinely discussed on this forum and other forums before the eBay rule change. >>

    The fact it was discussed is not evidence that it was a widespread practice. How often did people come here to report that they left a neg for a seller but never got one in return? Not often? Of course not- when there's no problem, there's little reason to start a discussion.

    << <i>It makes sense that if a customer gives a seller a neg, the seller wouldn't want to respond with positive feedback. >>

    The fact a seller wouldn't want to leave a positive feedback after getting a neg is not evidence the seller left negative feedback. Sellers can leave no feedback, you know. And lots of sellers leave feedback before the buyer does anyway, making your point, in that case, moot.
  • PerryHallPerryHall Posts: 46,730 ✭✭✭✭✭
    I think this is a case of "No good dead goes unpunished." I frequently get a refresher course myself.image

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • CaptHenwayCaptHenway Posts: 32,633 ✭✭✭✭✭


    << <i>

    << <i>

    << <i>

    << <i>After he asked you to cancel his bid you should not have dealt with him again. >>



    Yup. Sounds like a self inflicted injury to me. >>



    I thought you always took the collector's side against the dealer? >>


    Do you know for a fact that the buyer wasn't another dealer filling a want list for a fickle customer? >>



    So, no matter what happens in life, it has to be some dealer's fault. Got it!
    Numismatist. 50 year member ANA. Winner of four ANA Heath Literary Awards; three Wayte and Olga Raymond Literary Awards; Numismatist of the Year Award 2009, and Lifetime Achievement Award 2020. Winner numerous NLG Literary Awards.
  • PerryHallPerryHall Posts: 46,730 ✭✭✭✭✭


    << <i>

    << <i>

    << <i>

    << <i>

    << <i>After he asked you to cancel his bid you should not have dealt with him again. >>



    Yup. Sounds like a self inflicted injury to me. >>



    I thought you always took the collector's side against the dealer? >>


    Do you know for a fact that the buyer wasn't another dealer filling a want list for a fickle customer? >>



    So, no matter what happens in life, it has to be some dealer's fault. Got it! >>



    You sure are good at putting words in other people's mouths.image


    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • ShamikaShamika Posts: 18,785 ✭✭✭✭
    This is the unfortunate cost of dealing with the public. It only takes that 1 in a 1,000 idiot to ruin it for the rest of us.

    Buyer and seller of vintage coin boards!

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