Ever not get paid by someone with great feedback?

doog71

Not sure what to do here. Buyer with 1260+ 100% positive feedback, including recent feedback for purchasing high dollar items, won't respond to any communication I send through Ebay.

He won a high dollar ($400+) card. I ask for payment within 24 hours, it's been 6 days. I have no problem at all waiting that long, and messaged him to let him know that. I just asked if he still was planning on paying and when that might be. He just doesn't respond.

How long do you typically wait to open non-paying bidder case? I really hate doing that, especially to users with such good feedback. I have exactly 0% success rate on anyone paying that I've opened a case against, FYI.

miwlvrn

I was in that same situation a couple weeks ago. Not quite as high-dollar, only a $250.00 card he "won" from me compared with your $400, but the guy had tons of great feedback as a buyer and seller, and continued to accrue more before, during, and after the case I opened, so it really surprised me that he was a non-paying bidder when he seemed to pay everyone else but me. I've had tons of non-paying bidders, but almost always they are people with less than 100 feedback, usually less than 10. This was a rare one for me, same as you. I send a friendly email reminder after 7 days if I haven't heard from them, and 24 hours after that message I open the case and add their name to the BBL.

miwlvrn

I do want to add, I just had a guy end up waiting almost 13 days to pay, but he initiated communication and continued to email throughout the wait, so I was understanding of his issues and it did work out just fine. Waiting a bunch of days to pay doesn't bother me as long as the buyer has the decency to drop a quick note about it. No communication is what shows they really deserve the unpaid item strike.

doog71

<< <i>I do want to add, I just had a guy end up waiting almost 13 days to pay, but he initiated communication and continued to email throughout the wait, so I was understanding of his issues and it did work out just fine. Waiting a bunch of days to pay doesn't bother me as long as the buyer has the decency to drop a quick note about it. No communication is what shows they really deserve the unpaid item strike. >>



That's exactly it. I've waited 20 days before...just let me know. Guess he just has buyer's remorse and just hopes I'll go away. I will, of course, as Ebay gives sellers no recourse...

Funny thing is, I've been having a little sellers remorse even though I got a great price on the card...if he doesn't pay it's going back in the ol' collection.

Dboneesq

<< <i>Waiting a bunch of days to pay doesn't bother me as long as the buyer has the decency to drop a quick note about it. >>


I agree 100%. I have my seller settings set to open a non-paying bidder case after 8 days. HOWEVER, I do understand that sometimes life gets in the way ... someone may get suddenly ill ... maybe they are on vacation. If I get paid within a few days after opening up the NPB I will usually leave positive feedback. Unlike the OP, I have gotten paid almost every time I opened up a case.

GOOD LUCK!

cjaccardi

Well since you can't get a negative or neutral as a buyer.

bziddy

I've had similar situations where the buyer didn't respond until I opened up the NPB case. Then they paid with no communication.

I just figured that maybe that is the way they do things.

mygotta

Just file a no payment. It will either prompt them to pay, or cancel or they will ignore it. You get your FVF back and all is good.

JoeBanzai

<< <i>Not sure what to do here. Buyer with 1260+ 100% positive feedback, including recent feedback for purchasing high dollar items, won't respond to any communication I send through Ebay.

He won a high dollar ($400+) card. I ask for payment within 24 hours, it's been 6 days. I have no problem at all waiting that long, and messaged him to let him know that. I just asked if he still was planning on paying and when that might be. He just doesn't respond.

How long do you typically wait to open non-paying bidder case? I really hate doing that, especially to users with such good feedback. I have exactly 0% success rate on anyone paying that I've opened a case against, FYI. >>



Why ask for payment in 24 hours? Ebay gives (or at least used to) 7 days to pay for an item.

I usually pay immediately, occasionally have to transfer cash between accounts, that takes a couple of days. I don't like it when sellers are pushy about being paid, if you want your money in 24 hours, you should ship item the next day and ship it overnight, at no extra charge!

He certainly should have replied to your inquiries, go ahead and file the NPB and he will probably pay up.

I also sell on ebay and don't worry about getting paid until 7 days go by without payment or a message from buyer.

CubsKiller99

I've been using eBAY reguarly since 1999 and have never had it happen.

Give him a little more time. Sometimes things come up as other posters have said.

If he has a lot of good feedback I'd trust past behavior a little longer.

3stars

I've had two instances recently where someone put in an offer with a buy it now, and I accept a few minutes later, then never hear from them again. No payment, even after a NPB case started.

Weird stuff.