What would YOU do? OGH but the online data doesn't match ...

I recently purchased a lovely Israel coin in super-cool OGH for my Israel Prutah registry set. I'm not talking the regular run-of-the-mill OGH, either. This baby is the dark green old-school holder! But there's a problem ...
The online data is all messed up. The label is totally fine. Matches the coin perfectly. BUT when I enter the cert# on PCGS.com, I get the wrong country, wrong year, wrong type, wrong denomination - everything that comes up is totally wrong! even the grade is mismatched.
- I emailed PCGS for help to get their online info fixed
- two months later, I finally got a reply; about someone else's coin
- a week or so after that, I got another reply saying that I needed to mail them my slab for resubmission, and oh BTW they "might" need to re-slab the coin to give the label a new cert#
Why can't they just fix the online info?!? wouldn't that be A LOT EASIER than mailing the coin to/forth, cracking the slab and writing off the cost of a new one, plus the labor hours involved?
My registry set will not be complete without this coin. And yet, I really love the old green holder. Damn.
The online data is all messed up. The label is totally fine. Matches the coin perfectly. BUT when I enter the cert# on PCGS.com, I get the wrong country, wrong year, wrong type, wrong denomination - everything that comes up is totally wrong! even the grade is mismatched.
- I emailed PCGS for help to get their online info fixed
- two months later, I finally got a reply; about someone else's coin
- a week or so after that, I got another reply saying that I needed to mail them my slab for resubmission, and oh BTW they "might" need to re-slab the coin to give the label a new cert#
Why can't they just fix the online info?!? wouldn't that be A LOT EASIER than mailing the coin to/forth, cracking the slab and writing off the cost of a new one, plus the labor hours involved?
My registry set will not be complete without this coin. And yet, I really love the old green holder. Damn.
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Comments
<< <i>Send them a picture of both sides showing all details clearly. Keep the old holder >>
That was the first thing I did. This was their reply.
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Dennis
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Jim
Wait for a national show where PCGS will have a booth. Take the coin and speak to Cosetta in person. Show her the coin. PCGS always has a computer there for public use, and show her personally the mistake. See if she can assist you as far as getting the coin fixed TECHNICALLY rather then fixing the coin PHYSICALLY, that way you can keep the holder. If she cannot help you in any way, then stick the coin in ur pocket and enjoy the show.
Paul.
Later, Paul.