Stupid Me!!
ElvisP
Posts: 1,066 ✭✭✭
Last week I sent in my CC renewal(15 cards). Stupid me forgot to attach the voucher for the free(not really free) grades. Called customer service the next day and was told just to mail the voucher in. Is there any chance the sub and voucher will ever be matched up?? With the volume of mail PSA receives I think the cards may never get logged or if they do they will always be in the dreaded pending status! Surely someone else has done this before. If so how long was the delay. I may never see these cards again!!
0
Comments
you can relax just a bit because with a little follow up things will work out.
Edited to add: If that's the "stupidest" thing you've done lately you are doing ok.
I did this same thing a while back , when sending coins in.
I did not even notice it until I was contacted by customer service at P.C.G.S.
I got the name of the rep. that had checked in my order, and was instructed to send it to him with an explanation, and submission number.
It was taken care of the same day it was received.
I was very thankful, and can not say enough good things about the staff there.
Good Luck, and if you keep in contact all should go well!
Jeff Zugmier
<< <i>Communicate, communicate and communicate some more. I'd call them everyday starting when the voucher should reach them. Also, write a note with the voucher explaining what happened. I think
you can relax just a bit because with a little follow up things will work out.
Edited to add: If that's the "stupidest" thing you've done lately you are doing ok. >>
This ^
I'm positive you're not the first nor last to do this. I would also put your sub number on the outside of the voucher envelope, maybe under your return address. Just dot your Is, cross your Ts, and the sub should be totally fine.