Has This Happened To You?
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My auction closed and was paid for. I shipped the card the next day. Buyer opened a item not received case 7 days after auction ended. I asked him to give it a few more days and he emails me and says the card has arrived. I have asked him to a couple of times to please close the case. He has not closed it. If he doesn't close it does it stay open forever? Don't understand why he won't close it.
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https://kennerstartinglineup.blogspot.com/
Looking to BUY n332 1889 SF Hess cards and high grade cards from 19th century especially. "Once you have wrestled everything else in life is easy" Dan Gable
<< <i>No confirmation number unfortunately. >>
Bingo, those are the magic words. What I found, is that some buyers will randomly buy something and if there is no tracking number, then they never have to prove that they did or didn't receive the item. They open a case and win, getting their money back and the item too.
I always ship with tracking number now.
Paul.
Later, Paul.
Just send a message through the dispute page. At that point the buyer will have to either close it or do nothing at which point the case will expire and you're money will be free'd up if it was even held in the first place
courtesy of dpeck100
Whit this you should be good. In my early eBay days I shipped without tracking and has this problem. Customer support has told me that as long as the buyer claims to receive the item in a PM or leaves feedback they will not win a item not received case even with no tracking.
<< <i>"he emails me and says the card has arrived"
Whit this you should be good. In my early eBay days I shipped without tracking and has this problem. Customer support has told me that as long as the buyer claims to receive the item in a PM or leaves feedback they will not win a item not received case even with no tracking. >>
I am not sure how it works with EBAY but if the case is opened through PayPal feedback is not taken into consideration.