PSA slab destroyed by USPS!!

Stingray

I just received a card that appears to have been mangled in the sorting maching. The top right corner is torn to shreads but no damage to the card. What is my recourse with the USP??

PSamp77

Don't imagine it's USPS problem if the seller didn't package it properly. Was it insured?

dapro

I think USPS covers up to $50 on Priority mail. Is this an expensive card?

Stingray

No, it was an $8.00 card, but it was definitely done by the USPS, you can see black marks on the outside of the packaging and they had to re-tape the package. It was ripped across the label to the point that my address was not visible and they has to hand write it on the package.

PSamp77

Ebay purchase? Just file a not as described claim.

Stingray

<< <i>Ebay purchase? Just file a not as described claim. >>



Yes, eBay purchase, but I know that it not the seller's fault.

MiniDuff

The post office machines a card, so stick the seller for it? Wow...so much for good faith.

justmichael

It is absolutely the sellers fault for not making the package non-machinable.

Foo3112

Before others start making assumptions on if it was the sellers fault or the PO's, can you post a picture of the package so we all know exactly what it was sent in?

ChiefsFan1st

I think the only choice here is quitting the hobby!!!

Just kidding, if it was not insured, I dont think you have too many options. But, im sure others here can help you I bet.

Raulsmaster

I had a psa 10 card heavily damaged by what looked like a steam roller went over it. I simply refunded the buyer and chalked it up. It only happens once in a blue moon

JoeBanzai

<< <i>I had a psa 10 card heavily damaged by what looked like a steam roller went over it. I simply refunded the buyer and chalked it up. It only happens once in a blue moon >>



For a "new" guy you are making sense. I am glad for that! There are enough morons here already.

I would like to see a photo of the package as well, but when it comes down to it, the seller is nearly ALWAYS at fault.

I sold a beautiful 1971 PSA 8 Dick Butkus card, shipped in a padded mailer, case was perfect. Buyer contacted me, said it was cracked, didn't affect card. I refunded his money and got the card back. VERY MINOR crack, offered it again on ebay, showing crack, couldn't sell it. Reholdering only costs $5.00 but PSA nails you on return shipping, ended up spending $20.00 to get a sell-able card.

This is the only time this has happened to me, now I try to make sure the package is too thick to put in their card crushing sorter, but there's no guarantee it won't happen again.

Stingray

Sorry don't know how to attach a picture from an iPad. But there is a big black steak about 2.5 inches wide on the back of the bubble envelope.

Dboneesq

<< <i>But there is a big black steak about 2.5 inches wide on the back of the bubble envelope. >>


Cajun style?

Stingray

Can you get a card re-holdered if you do not have a PSA membership??

gameusedhoop

<< <i>Can you get a card re-holdered if you do not have a PSA membership?? >>



I think you can, but with the $5 charge and the shipping to and fro, It'll cost you about $25 for your $8 card. Point is, it wasn't packaged properly, that's what the USPS will tell you, better to just send it back to the seller as a SNAD. Seller didn't do his job, you shouldn't be out a penny in this transaction.

Stingray

Oops, streak.

baseballfan

I once received a psa 10 broke in half with only half the holder attached from the post office. Only happened once, got a refund and moved on.

But it was disturbing seeing the card arrive like that.

Dboneesq

<< <i>Oops, streak. >>


HAHAHAHAHA

Stingray

<< <i>I once received a psa 10 broke in half with only half the holder attached from the post office. Only happened once, got a refund and moved on.

But it was disturbing seeing the card arrive like that. >>



From the seller??

ThoseBackPages

it is the sellers responsibility to get the item to you as it is presented in the listing.

jmmiller777

Good luck getting anything from the USPS. I have found over the years that they just don't care and it's never their fault.

grote15

I really wouldn't sweat it for an $8 card. Sucks that it happened, but the postage is almost half the value of the card.

MiniDuff

I still say that hitting a seller with a blind SNAD is flat out rude. Contact the seller with what happened and see what he says. You can always push him if he doesn't do the right thing, but most will. I've had this happen once in the last few years and if you have bought from me, you know that I wrap in bubble wrap and a bubble envelope, but once in a blue moon, things do happen.

I took the card back, no questions, finished cracking the case, and added it raw to one of my orders, with the flip inserted with a note, so it only cost me the $5~.

I've only had one seller ever not do the right thing in a case like this, 4sc, who told me the order was delivered, not their problem.

maddux69

I am one that likes to hear both sides before making a judgement. In this case, the picture of the packaging will tell the story for the seller mostly and one can determine if he packaged it properly. If he made no effort to protect the card, i.e. using corrugated cardboard and/or bubble wrap in addition to the bubble mailer, then he would most likely be at fault. If he did go to those steps and it did happen, the fault most likely lies with the USPS. Does that mean that the seller should not reasonably compensate the buyer? No. Like Mini Duff said, many would most likely do the right thing without further involvement. Many sellers on eBay are hobbyists just like ourselves and would like for the right thing to be done if the shoe was on the other foot.

judgebuck

I recently had this experience with a PSA-graded card I thought had been well packaged. It was a 1970 Topps Nolan Ryan PSA 8(OC). I refunded the buyer after he sent the card back. I had insured the card prior to shipping, and now I am trying to figure out how to file a claim with the USPS. One thing I don't have is the damaged package or even a picture of it. And, I'm trying to figure out how to file the USPS claim online. So far, the insurance I put on the card prior to shipping hasn't done me any good.

MiniDuff

I've only made one insurance claim ever, and it was a doozy for me at the time. It was how I learned about the need for more than just a bubble mailer. A 1989 Score Griffey 10 that I sold for 300 got snapped neatly in 2. It took two months and a wild scene by me in the PO, but eventually they reimbursed me. At first they tried to tell me the claim was invalid because it had to be made by the buyer, who had simply sent it back to me in a box with the original packaging all nicely machined.