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markj111
Posts: 2,921 ✭✭✭
Calendar day 84 (and counting) for a submission breaks my old record of 83 days. I wonder what the record is. Any ideas?
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markj111
Posts: 2,921 ✭✭✭
markj111
Posts: 2,921 ✭✭✭
Comments
jbox
<< <i>i just had an order received on 7/13/2013 and shipped 8/23/2013, 61 cards on a standard special. I think it just depends on how much variety you send in. My order had just 3 different sets. >>
I tend to agree, all my submissions this year have been from the same non-sport set, and half of them have popped in a week or less, a few did take about 30
days, but never anything close to what I see others lamenting.
Logged Date --Items -- Days
6/27/2013 -- 50 -- 62 and counting
6/27/2013 --289 -- 62 and counting
5/20/2013 --161 -- 85
5/16/2013 --15 -- 81
4/9/2013 -- 296 -- 29
1/11/2013 --159 -- 55
10/26/2012 --352 -- 76
7/23/2012 --137 -- 67
6/29/2012 --58 -- 61
4/21/2012 --114 -- 69
Averaged calendar days 65
Average business days 47 (just took 5/7th of calendar days so does not include holidays, etc.)
I don't see much to project future results from. Just will be hit and miss I suspect but I was surprised on average things got pretty close to being at 45 days over time.
Collecting Tony Perez PSA and Rookie Baseball PSA
ALL MY PSA SETS
The last time I had an order go 7-8 business days over on a 80 piece order I received a $50 voucher from them. Is that consistent with what others have received when orders have run exceedingly over? I'd be interested to know so I know whether to negotiate or not when my order coming up goes well over which I anticipate based on this boards posts of late
No one has any voucher scenario's to pass along?
<< <i>No one has any voucher scenario's to pass along? >>
If this is what you mean:
Submitted my collector's club free 7 day 6 sub certificate.
Recieved on 8/9/13. Billed for return shipping on 8/28/13, shipping date still 'N/A'.
<< <i>I spoke a bit too soon. I heard back. Got an apology, we are way behind please give us a few days etc. Also asked me to contact them once the subs pop so that they can issue me "a few vouchers for the delay" >>
The squeaky wheel gets the grease, I suppose. My most recent order, only 68 items, was 117 calendar days from loggage to shipment (didn't do the math but I'm sure well over 45 business days). I never heard anything about apology vouchers. Perhaps I should complain more next time. Are the vouchers only distributed for non-economy or non-monthly-special orders, where the quantity of days is much lower or the price paid per graded item is higher?
Not in my case, it was a bulk special. It seems that if you don't call to inquire enough you will miss out on the offer or at least the potential for one. I'm surprised there hasn't been more of a response to this topic as orders are getting progessively longer wait times of late
<< <i>
<< <i>I spoke a bit too soon. I heard back. Got an apology, we are way behind please give us a few days etc. Also asked me to contact them once the subs pop so that they can issue me "a few vouchers for the delay" >>
The squeaky wheel gets the grease, I suppose. My most recent order, only 68 items, was 117 calendar days from loggage to shipment (didn't do the math but I'm sure well over 45 business days). I never heard anything about apology vouchers. Perhaps I should complain more next time. Are the vouchers only distributed for non-economy or non-monthly-special orders, where the quantity of days is much lower or the price paid per graded item is higher? >>
I didn't really complain I just asked for an update. I've done the same on previous subs that have gone long and nothing was ever mentioned about vouchers. I have no idea what or how many vouchers they are talking about.
That's interesting. I didn't complain either but just made note of shortcomings in a subtle way. Doesn't appear as if many are given out so there might not be any rhyme or reason
I emailed to ask if they could confirm my order was not misplaced since it was like 40 working days on a 30 day submission of
6 oversize Boxing tickets ( all Supersized (Check) - 4 1/4" x 10" holders ), Never got a response.
Called like a week later and was told they were behind and give it to the end of the week. Asked if they could at least let me know
if they had been reviewd by the first grader yet of if they were waiting for the second review ? was told they could not tell me anything
except that they had been recieved.
Called again the next monday and asked the same question about the status of the tickets (first or second grader process) and again
told they could not tell me. I explained the time was not really the issue but I was getting concerned they may have been misplaced or
worse yet lost and only really needed to have my concerned addressed as these were key items from my collection. Was then told they
would put a rush on the order and to message them back after I received them for some Vouchers.
After I did get them I emailed requesting the Vouchers and was told they were sending 1 butdid not mention the amount.
When I got it I was surprised it was for 50.00 as I really did not expect to get anything but very pleased they did try to make up
for the delay. Oh its good for 1 year from the Issue date.
Yeah, they didn't offer up the amount that they would be able to give me until I ask how much the voucher would be for. She then did some "calculating" and came up with that figure although I believe she already knew but wanted it to seem exclusive to me so I would feel special
Order # Submission # Date Received Date Shipped Status Items Service Department
20730### 4899### 8/16/2013 8/29/2013 OK 25 Monthly Special 5 PSA
<< <i>As there ever been any reports of graders going 'postal' like mailmen because there is always more and more and more and they go insane ? >>