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Positive yet not positive feedback on the 'bay

I sold a couple GPK UK singles on the eBay recently. Shipping charges were actually discounted, item shipped the day of payment and the customs # was available for the buyer. 3 days later, I get a complaint filed that the item hasn't arrived. The buyer is in the UK, and I calmly explain he needs to be patient because the USPS workers are a bunch of union bums. He chills out, and finally gets his item. His positive feedback is essentially "item arrived fine, but not happy about the custom charges". Alright, BFD about him complaining about the custom charges because I can't do anything about it. However, I'm going to be a crybaby because so many others are. Is it REALLY necessary to complain about something out of the buyer's control?

I mean, it's not like I charged $6 for a flat rate box and shipped it PWE. Alright, back to the image

Comments

  • SethroSethro Posts: 671 ✭✭


    << <i>I sold a couple GPK UK singles on the eBay recently. Shipping charges were actually discounted, item shipped the day of payment and the customs # was available for the buyer. 3 days later, I get a complaint filed that the item hasn't arrived. The buyer is in the UK, and I calmly explain he needs to be patient because the USPS workers are a bunch of union bums. He chills out, and finally gets his item. His positive feedback is essentially "item arrived fine, but not happy about the custom charges". Alright, BFD about him complaining about the custom charges because I can't do anything about it. However, I'm going to be a crybaby because so many others are. Is it REALLY necessary to complain about something out of the buyer's control?

    I mean, it's not like I charged $6 for a flat rate box and shipped it PWE. Alright, back to the image >>



    You think the reason the package didn't travel 4000 miles in three days for the grand total of six bucks is because of "union bums"??? You're a crybaby.
    Positive transactions: Bighurt2000 - DavidPuddy - ShootyBabitt - Bosox1976 - LarryP - Captainthreeputt - Tedw9 - aconte -EAsports -Johnsteph10 -hhmag70 - depcs - TheThrill22 - scotgreb - longtimemetsfan - cadets68 - augustaman - mcholke - miconelegacy
  • dennis07dennis07 Posts: 1,842 ✭✭✭
    "You think the reason the package didn't travel 4000 miles in three days for the grand total of six bucks is because of "union bums"??? You're a crybaby"

    +1
    Collecting 1970 Topps baseball
  • otwcardsotwcards Posts: 5,291 ✭✭✭
    Item was manufactured in the UK and shipped to the UK. Did you note the country of manufacture on the Customs form? I believe the UK is much like the US and Canada and does not charge duty or tariff on returning goods. Perhaps this is why the buyer "complained."
  • RampageRampage Posts: 9,486 ✭✭✭✭✭


    << <i>You think the reason the package didn't travel 4000 miles in three days for the grand total of six bucks is because of "union bums"??? You're a crybaby >>



    I agree. Your post shows a clear lack of maturity, taste, and understanding. Believe it or not, not every US Postal Service employee is a "union bum". I would be willing to bet you the majority (e.g. 99.99 percent) of the employees are actually great employees who appreciate their job and try to be successful. The other portion of those folks (e.g. 0.01 percent) are the bad apples that any company (get it? company or agency) will have on staff. Those are the people that should be held accountable for poor performance, and there are measures in place to handle such employees.



  • bobbyw8469bobbyw8469 Posts: 7,139 ✭✭✭


    << <i>"You think the reason the package didn't travel 4000 miles in three days for the grand total of six bucks is because of "union bums"??? You're a crybaby" >>



    +4

    Granted, the buyer sounds like he had unrealistic expectation. But I have NEVER heard of an international package traveling that quickly for that cheaply. It should be QUINTUPLE that $6 figure AT MINIMUM and should still take slightly longer than 3 days! That cheaply, it sounds like you didn't even put tracking on the package. You should just thank your lucky stars that the buyer left you a positive feedback!! If he really wanted to, he could have lied and claimed he didn't get the cards. Then you would have been out your cards, out your shipping, he would have gotten his money back, and there wouldn't have been a darned thing you could have done about it! And he COULD HAVE left you a negative feedback as well, and that would have been valuable lesson for your international shipping blunder!
  • bishopbishop Posts: 2,917 ✭✭✭
    I am strictly a buyer on ebay. I never look at the comments regarding a sellers feedback, unless it is negative. Do others inspect the comments on positive feedback for qualifiers ? The only times I have left positive feedback with full stars and a qualified comment is when they send a card in a top loader in a plain envelope. I don't complain about the postage, if it was as stated, and always leave full positive feedback if the card comes through undamaged, but might say "card arrived in good order despite poor packaging" I figure the seller is the only one who ever sees it. Maybe I am wrong
    Topps Baseball-1948, 1951 to 2017
    Bowman Baseball -1948-1955
    Fleer Baseball-1923, 1959-2007

    Al


  • << <i>I am strictly a buyer on ebay. I never look at the comments regarding a sellers feedback, unless it is negative. Do others inspect the comments on positive feedback for qualifiers ? The only times I have left positive feedback with full stars and a qualified comment is when they send a card in a top loader in a plain envelope. I don't complain about the postage, if it was as stated, and always leave full positive feedback if the card comes through undamaged, but might say "card arrived in good order despite poor packaging" I figure the seller is the only one who ever sees it. Maybe I am wrong >>


    Since the "buyer protection" program was put into place, if the positive feedback percentage is 99% or higher, I don't look at anything else. If it's lower than 99%, then some additional research is in order.
    'Sir, I realize it's been difficult for you to sleep at night without your EX/MT 1977 Topps Tom Seaver, but I swear to you that you'll get it safe and sound.'
    -CDs Nuts, 1/20/14

    *1956 Topps baseball- 97.4% complete, 7.24 GPA
    *Clemente basic set: 85.0% complete, 7.89 GPA
  • CNoteCNote Posts: 2,070
    And apparently the way I worded it made everyone assume that I thought it would arrive in three days- not the case. The point I was getting is that three days later, the buyer had expected it to arrive in his hands.

    As for the bums comment, I stand by it. With all of the family members I know that are USPS employees (whether it be carriers or working in the BMC), I'll stick to it. I didn't think there were so many blue glove wearing crybabies around that would get butt hurt so easily. My bad.

  • grote15grote15 Posts: 29,743 ✭✭✭✭✭
    The people at my local PO are friendly and efficient and I've never had a problem with any package deliveries.

    The statement that all USPS workers are "union bums" is as inaccurate as it is misguided.


    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
  • emaremar Posts: 697 ✭✭✭✭
    Maybe the "bums" in upper-management at the PO have helped create some of the problems.

    The employees at my local office are good, hard-working people.

    The local postmaster has told me a couple horror stories about micro-managing techniques the managers strictly enforce.

  • mlbfan2mlbfan2 Posts: 3,115 ✭✭✭


    << <i>As for the bums comment, I stand by it. With all of the family members I know that are USPS employees (whether it be carriers or working in the BMC), I'll stick to it. >>



    What about the other 99.9999% of USPS employees that you don't know? Maybe it's just your family members.
  • bobbyw8469bobbyw8469 Posts: 7,139 ✭✭✭


    << <i>What about the other 99.9999% of USPS employees that you don't know? Maybe it's just your family members. >>



    It's like talking to a brick wall. No matter what, you are wrong and he is right. Give it a rest - save your breath for something/someone more useful.
  • goraidersgoraiders Posts: 2,158 ✭✭✭
    Fixed it for ya.

    It's like talking to a brick wall. No matter what, I am wrong and everybody else is right. Give it a rest - save your breath for something/someone more useful. >>

    J.R.
    Needs'
    1972 Football-9's high#'s
    1965 Football-8's
    1958 Topps FB-7-8
  • RampageRampage Posts: 9,486 ✭✭✭✭✭


    << <i>

    << <i>As for the bums comment, I stand by it. With all of the family members I know that are USPS employees (whether it be carriers or working in the BMC), I'll stick to it. >>



    What about the other 99.9999% of USPS employees that you don't know? Maybe it's just your family members. >>



    I could not agree more. Maybe it just runs in your family and you are all bums. That seems like a more logical explanation for all this nonsense. As others have stated, the people in the three local offices I deal with are very hardworking and professional.

    By the way, let us all know your eBay handle, so we can avoid you.


  • I can only comment about my personnel experiences with the post office in my own area
    and I have concluded they are lazy and incompetent, It may be a local problem
    but its my experience.

    A couple examples:

    My mail will be delivered at all hours sometimes as early as 9 am other times as late
    as 10 pm. And on to many occasions not at all

    Have had to exchange mail with the neighbors on many occasions

    My local post office was on the news two years ago when they got filmed throwing
    Christmas Ads/Flyers in there garbage bins apparently they felt it was to much work to deliver them

    More then once I have gotten the pink notice that they tried to deliver but no answer
    and my package will be at the post office the next day. Nearly every time I have had
    to make multiple trips because they could not find it the First or Second time and
    given the excuse it must be out with the carrier when I ask them to check they say they
    cant and have to wait for the carrier to return (Find it hard to believe in this day they
    have no way to contact the carriers). Once even got a notice that the package was at the
    ”Office” I assumed it meant the post office when I went there and asked they said that
    meant the apartment managers office, I live in a house. They told me to check at the
    apartment offices near my home, of course I blew my cool and was asked to leave
    (there are many apartment complexes in the area) I did find it at the fourth or fifth
    office I checked at.

    Anyway these are only a few of my horror stories so just like a lot of you are saying its
    really all about your personnel experiences, for me I have found there are more
    disgruntled bad employee then good.
  • ChiefsFan1stChiefsFan1st Posts: 845 ✭✭✭
    I live in a rural area and the guy that delivers our mail is maybe 58-60 or so. I have lived right here in this house since 1999. I have never seen him outside of his vehicle. He will pull in the drive and honk if you have a package that wont fit in the mailbox. If you come running, you can get the package. If not, he backs up to the mailbox and puts a note in the mailbox, package at post office.
    Dont get me wrong, one of the nicest guys you will ever meet. But, walking up to the door and knocking shouldnt be too stressful. I guess you could say he has me trained. If you want this package, sit by the window until I get here or drive to town tomorrow.
    Yes, my delivery guy is lazy as well. I just thought that was the norm.
    I dont wanna grow up, Im a Toys-R-Us kid!
  • ^ thank goodness I live in the city, having a prothetic leg I would never get my packages lol
  • bishopbishop Posts: 2,917 ✭✭✭
    In any business of that size there will be good and not so good employees. My experiences have been more positive than negative and our ability to send and get stuff and fast as we do at the price charged seems like a bargain to me.
    Topps Baseball-1948, 1951 to 2017
    Bowman Baseball -1948-1955
    Fleer Baseball-1923, 1959-2007

    Al
  • royalbrettroyalbrett Posts: 620 ✭✭✭
    Calling the USPS workers "bums" is a bit much. Overpaid maybe, but not really bums.
    Yeah, I uploaded that KC icon in 2001
  • zendudezendude Posts: 210 ✭✭✭

    I feel that the USPS does a good job overall. This wasn't always the case, however. There was a legitimate problem with management back in the day. I worked at a USPS package sorting center part time during the holiday season over 20 years ago. I've never witnessed more brow-beating of employees than what I observed for the 2 months that I worked there. Just telling you my experience. Like any other cross section of people in a large organization, there is good and bad.
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