What's going on with 4 sharp corners?

Gemyanks10

Just wondering if anyone has ever had a bad experience with them? I've been buying from then off and on for about a year and a half and so far haven't had any bad experiences with them, except for some badly scuffed cases. They have a ton of nice items and most of their stuff is reasonably priced. I was on Ebay tonight looking at some of their new cards and noticed 96 negatives in the last 12 months!. That's quite a bit. I'm sure some of them are unwarranted, as certain buyers are a pain in the you know what. It also seems to be hard to reach them as I've sent emails in the past with no response. Just wondering if everything is ok with them. Thanks fellas

Jimmy

Foo3112

With all that money they make, they should invest in a better scanner. I've passed up on their cards because of the blurry images and it doesn't let me see the corners too well. Oh, and I've heard that's just typical service your getting there.

ABellPharmD

I've purchased several cards from 4SC in the past and have found them very helpful when I've had a question about a card. My only pet peeve is that their shipping is a little slow when buying on eBay. I've found that when buying off of their site, the shipping is generally quicker.

ReggieCleveland

I've heard horror stories of people not receiving the cards they ordered so it could be a case of someone placing a large order and something went bad.

mygotta

My only issue is they never scan the backside of the card, and if they have multiple PSA 10s, they scan one card and what you get is what you get. Otherwise I have had no problem with service.

mygotta

<< <i>Just wondering if anyone has ever had a bad experience with them? I've been buying from then off and on for about a year and a half and so far haven't had any bad experiences with them, except for some badly scuffed cases. They have a ton of nice items and most of their stuff is reasonably priced. I was on Ebay tonight looking at some of their new cards and noticed 96 negatives in the last 12 months!. That's quite a bit. I'm sure some of them are unwarranted, as certain buyers are a pain in the you know what. It also seems to be hard to reach them as I've sent emails in the past with no response. Just wondering if everything is ok with them. Thanks fellas

Jimmy >>



Actually, considering the 87,000 feedbacks they received, 96 negatives is really good for a year.

1 month 6 months 12 months
Positive 6056 43468 87316
Neutral 5 25 38
Negative 2 82 96

So they are actually better than most big seller who settle for 93% or better. Further, as a seller, I would say about 50% on eBay buyers leave feedback. Maybe more. Amazon its in the realm of 15-20% of sales you get feedback. But I think eBay is a little more due to its established and better known feedback system.

Gemyanks10

Thats true Mygotta I didn't think about that. They have thousands of transactions and out of 87000 a few negatives isn't the end of the world. Also you can't please everybody. I'm sure that some of the negatives were unwarranted.

70ToppsFanatic

<< <i>Thats true Mygotta I didn't think about that. They have thousands of transactions and out of 87000 a few negatives isn't the end of the world. Also you can't please everybody. I'm sure that some of the negatives were unwarranted. >>



That may be true. However, in my case they sent me the wrong card and then had me chasing them for 2 months. I could never get the
same story from them. Finally they just sent me a refund.

Bottom line. Regardless of the cards they have, their customer service is very poor and they actually MADE UP STORIES to cover for
their mistake rather than admit the truth that they screwed up. And once a customer does log a call with them about a problem that
customer should not have to chase them for follow-up!

I haven't bought form them in more than a year. I won't deal with a vendor who behaves this way because you have no way to be sure
they won't behave the same way again in the future.

MrNearMint

I've bought a few cards from them without any problem. Their pictures arent the greatest, I've had to email them a few times about the condition, to which they responded quickly. I have been a little irritated with the quality of some Psa 10's I bought in the past, but I guess thats more of an issue with psa!
Overall good experience

Gemyanks10

"That may be true. However, in my case they sent me the wrong card and then had me chasing them for 2 months. I could never get the
same story from them. Finally they just sent me a refund.

Bottom line. Regardless of the cards they have, their customer service is very poor and they actually MADE UP STORIES to cover for
their mistake rather than admit the truth that they screwed up. And once a customer does log a call with them about a problem that
customer should not have to chase them for follow-up!

I haven't bought form them in more than a year. I won't deal with a vendor who behaves this way because you have no way to be sure
they won't behave the same way again in the future."


If this happened to me I wouldn't buy from them again either. So far the only thing that's happen'ed to me were the badly scuffed cases which are on some of the star cards in my 80 Topps set that I think I'm going to get reholdered. It's an extreme eyesore every time I pull my cards out to take a look. I've had a couple emails go unnoticed but that's about it with them. Just curious as to how they treat others. thanks

Jimmy

Dakillo

On two completely separate occasions, I've received a package of cards that I didn't even order. One was a 10 or 25 ct lot of '86 Fleer Jose Canseco cards; I don't recall what the other package was. Both times I emailed them and got the correct buyer's address and forwarded the package for them at my expense.

I figured this was a good investment for future karma.

ludedude

Minor issues but usually treated like a valued customer. I call them up when I have issues and get them resolved quickly. Overall they are great! I order from them once or twice a week.

mesapsa

Have spent thousands with 4SC and only one minor problem that whole time, a simple scratched holder which was quickly replaced!

Mapleleaf

I left one of those negs. After giving them many opportunities to correct their mistake, all I received was poor service and an email saying they were not going to fix it. It was like they didn't care. So they were the recipients of my first neg. I have bought very little from them since. Saves me from their high BIN prices.

DetroitSquirreL

Ive dealt with them, they seem to be starting the 'we're too big to give service'. No matter the deal, Ill buy from someone who appreciates my business, its not like they are selling everyone 1 of 1 cards, you can buy elsewhere

JMDVM

There website is like working with "dial up" and there are times where the search engine finds nothing even though the cards are listed. Fortunately I've never had any bad experiences buying and receiving my items, and their employee Tracy has always been helpful.

jmmiller777

I have bought hundreds of cards and spent quite a bit over the last few years with them. Overall I have been pleased with the product (a lot of 70's Kelloggs). Pricing can be a bit high, but when I get started on a set, I like to get key cards quick and I usually don't fuss too much about a couple of bucks. I continue to buy from them.

zurbs17

I tried to but two cards off their website for just over $100 on Saturday and for some reason the order didn't get processed. The cards do not show up in my cart but when I go to my account it shows the last order as "awaiting payment". I emailed them over 48 hours ago and have not heard back. To me that's ridiculous.

mlbfan2

<< <i>Actually, considering the 87,000 feedbacks they received, 96 negatives is really good for a year.
>>



Really good?!?

prewarcardcollector - 19551 positives, 0 negs.

edmundfitzgerald

Will never buy from them again.

I've bought over-graded cards from them more then once.

PSA 9's with bent corners.

mikeschmidt

Talk about a misleading intro.

96 negatives in the past 12 months? Sure -- but they also have 87,298 positive feedbacks in the last twelve months.

Doing a little math here, and that seems to be a 99.9% customer satisfaction rating.


Personally, I know the good and bad of 4SC. Being aware of this, I know what I'm getting into when I bid.

Good luck

3BoyzTrading

I posted an order issue I had with them and they resolved it for me. It took a few shipments but they eventually got it correct.