PSA Charges

ElvisP

If you use your CC for submission orders has PSA started charging your card when the order is complete instead of charging you when your order is received? Thanks!

gregmo32

If so, that is fantastic! I have always thought they could garner a lot more business with that switch.

Goldlabels

yes they now charge your cc when the order is complete not when it enters the system. At least that is what my orders have been doing

alifaxwa2

Agreed. I asked them this question Monday. They said if you send a PSA order form its charged upon completion, but PSADNA order forms are charged when recieved. I didnt bother asking why the difference.

japhi

For anyone that cares, this is not a good development for submitter's. This change was likely driven by their credit acquirer to reduce risk. The credit card processor was not willing to accept delivery risk between the time PSA receives the cards and the time you receive your package back.

What this means is you have no coverage / insurance on your submissions between the time that the package is delivered until the time the order is shipped. If the business were to go under, or some other unforeseen event, you would in in a long line of creditors and would likely not recover your cards. This is something everyone should understand before submitting cards. Not trying to monger fear, but it's a very important aspect of submission, especially with subs taking 2+ months.

Personally I'd rather they hit my card right away knowing that my card issuer will make square any loss.

zurbs17

<< <i> Personally I'd rather they hit my card right away knowing that my card issuer will make square any loss. >>



Point taken but am guessing you are in the minority here? For me I love the change cause most of the cards I submit have little value prior to grading.

japhi

<< <i>

<< <i> Personally I'd rather they hit my card right away knowing that my card issuer will make square any loss. >>



Point taken but am guessing you are in the minority here? For me I love the change cause most of the cards I submit have little value prior to grading. >>



I would imagine I am, but mostly due to lack of knowledge of risk involved. You have to pay for the transaction anyways, and your card gives you 30 days to pay, so why would you not want to be covered?

Goldlabels

I don't think this new policy has anything to do with CC policies, coverage, etc.. It has to do with the change in turnaround times over the last few years. Before it didn't matter when psa charged your cc because your order was usually always done within a month and by the time your cc bill was due your cards were back and usually sold, etc... But now with some orders taking two months plus it hurt a lot of people financially because they had thousands of dollars out in grading fees and no cards to sell. Usually your cc bill was due before you even got your cards back graded so now you had to come up with all the grading fees while your cards were still sitting at psa. Just my observation

dennis07

"For anyone that cares, this is not a good development for submitter's. This change was likely driven by their credit acquirer to reduce risk. The credit card processor was not willing to accept delivery risk between the time PSA receives the cards and the time you receive your package back.

What this means is you have no coverage / insurance on your submissions between the time that the package is delivered until the time the order is shipped. If the business were to go under, or some other unforeseen event, you would in in a long line of creditors and would likely not recover your cards. This is something everyone should understand before submitting cards. Not trying to monger fear, but it's a very important aspect of submission, especially with subs taking 2+ months.

Personally I'd rather they hit my card right away knowing that my card issuer will make square any loss."

What exactly would the cc company "make square any loss"? They would refund the charge made upon receipt of the cards if PSA went out of business. How is the CC company going to "recover" the cards? If the charge was never made to your credit card in the first place you would have no need to make a claim on your cc. Are you saying the cc company would protect and pay for the value of the submission? Sorry for not getting what you are saying!!

zurbs17

<< <i>I don't think this new policy has anything to do with CC policies, coverage, etc.. It has to do with the change in turnaround times over the last few years. Before it didn't matter when psa charged your cc because your order was usually always done within a month and by the time your cc bill was due your cards were back and usually sold, etc... But now with some orders taking two months plus it hurt a lot of people financially because they had thousands of dollars out in grading fees and no cards to sell. Usually your cc bill was due before you even got your cards back graded so now you had to come up with all the grading fees while your cards were still sitting at psa. Just my observation >>



Could not agree more. I plan on sending it way more card way more often now.

ElvisP

Think about it. How many places charge you for a service or product and don't deliver for 3 months? Right off the top of my head I can't think of anywhere. It's not fair. I can understand the insurance concern but to me when they log your order they are accepting responsibility. I believe PSA would pay the amount insured if they lost your cards. The only way I could see losing totally is if PSA goes under which won't happen anytime soon. Might won't to up the declared value a little. Maybe this will also improve turnaround times since before they had no incentive to get your cards graded since they already had your money.

Foo3112

How many places charge you for a service or product and don't deliver for 3 months? Right off the top of my head I can't think of anywhere.

Airlines

Dboneesq

<< <i>How many places charge you for a service or product and don't deliver for 3 months? Right off the top of my head I can't think of anywhere.
Airlines >>


Good one Foo:

jradke4

<< <i>For anyone that cares, this is not a good development for submitter's. This change was likely driven by their credit acquirer to reduce risk. The credit card processor was not willing to accept delivery risk between the time PSA receives the cards and the time you receive your package back.

What this means is you have no coverage / insurance on your submissions between the time that the package is delivered until the time the order is shipped. If the business were to go under, or some other unforeseen event, you would in in a long line of creditors and would likely not recover your cards. This is something everyone should understand before submitting cards. Not trying to monger fear, but it's a very important aspect of submission, especially with subs taking 2+ months.

Personally I'd rather they hit my card right away knowing that my card issuer will make square any loss. >>



so why would your CC give you insurance as to the state of your cards at PSA? CC only cares about what gets charged to them not the full $$ value of those items at PSA. to the CC you are buying items at say $5 per on a monthly special, not the declared value.