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What Tulving Doesn't tell you

SmittysSmittys Posts: 9,876 ✭✭✭✭✭
Shipping on silver is 7 days after payment ,
of course they give "free overnight shipping"
you see that all over the site.
Bought 8:30 set, 5:30 am PST last monday and sent wire immediately .
If I'm lucky they will ship today.
Read their website they don't tell you anywhere on there that there's a seven Business day wait.
But I was told over the phone today.
It's because they have the lowest prices, they said.
Actually not on everything. But big minimums on everything.
Then I was told after I get my silver I might want to consider another place to deal with.
GREAT customer service lol

Comments

  • mrpaseomrpaseo Posts: 4,753 ✭✭✭


    << <i>Then I was told after I get my silver I might want to consider another place to deal with. >>



    Ahhhh WOW.
  • PerryHallPerryHall Posts: 46,140 ✭✭✭✭✭


    << <i>Shipping on silver is 7 days after payment ,
    of course they give "free overnight shipping"
    you see that all over the site.
    Bought 8:30 set, 5:30 am PST last monday and sent wire immediately .
    If I'm lucky they will ship today.
    Read their website they don't tell you anywhere on there that there's a seven Business day wait.
    But I was told over the phone today.
    It's because they have the lowest prices, they said.
    Actually not on everything. But big minimums on everything.
    Then I was told after I get my silver I might want to consider another place to deal with.
    GREAT customer service lol >>



    There are plenty of other precious metal firms that will be happy for your business.

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • SmittysSmittys Posts: 9,876 ✭✭✭✭✭


    << <i>

    There are plenty of other precious metal firms that will be happy for your business. >>



    You know APMEX may not have the best prices but I get great customer service.
    Plus they shipped yesterday sometime I paid for on Thursday (Large lot)
    and APMEX's price was cheaper than tulving when I bought them on Monday
  • nibannynibanny Posts: 2,761
    I am sure it is because of the delays everyone is experiencing with deliveries.

    I don't like Apmex but have to say that they were the only ones to hold a check for only 4 business days. And I am not the best of their customers!
    The member formerly known as Ciccio / Posts: 1453 / Joined: Apr 2009
  • PerryHallPerryHall Posts: 46,140 ✭✭✭✭✭


    << <i>I am sure it is because of the delays everyone is experiencing with deliveries.

    I don't like Apmex but have to say that they were the only ones to hold a check for only 4 business days. And I am not the best of their customers! >>



    Why don't you like APMEX?

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • nibannynibanny Posts: 2,761


    << <i>
    Why don't you like APMEX? >>



    Let me start by saying what I do like.
    They have a great variety and I shop with them when I need something I can't find anywhere else.
    They have an excellent service, packaging and ship quickly.

    Though, their shipping charges are outrageous and their prices (at least for what I usually buy) are way - I mean way - over their competitors.

    i.e. 2013 1/4 AGE
    - Apmex $402 (+$19.95 shipping)
    - Provident $389 (+$8.95 shipping)
    - Goldmart $393 (+$11.95 shipping)
    - Goldeneaglecoins $396 (+$9.95 shipping)

    OPA mentioned that when you reach a certain cap you get the flat rate shipping, though I don't know how much it is and I won't probably ever get there. image
    The member formerly known as Ciccio / Posts: 1453 / Joined: Apr 2009
  • jmski52jmski52 Posts: 22,863 ✭✭✭✭✭
    I've sent a wire to Tulving and had a bag of silver or a green monster box delivered within days.....................a few years ago.

    I've also been able to get the absolute best prices from them, but a few years ago they stopped trying to accomodate smaller quantity buyers.

    They still have the best prices. I don't know about their current customer relations or service. I still refer to their site as a reference for competitive pricing.

    Apmex's prices have always been higher than most, but their service has always been pretty good.

    I still like Silvertowne or Scotsmans if I need liquidity or if I can wait a little while. They are both viable and will be around when you need them.

    Scotsman's Precious Metals page
    Q: Are You Printing Money? Bernanke: Not Literally

    I knew it would happen.
  • BAJJERFANBAJJERFAN Posts: 31,082 ✭✭✭✭✭


    << <i>

    << <i>
    Why don't you like APMEX? >>



    Let me start by saying what I do like.
    They have a great variety and I shop with them when I need something I can't find anywhere else.
    They have an excellent service, packaging and ship quickly.

    Though, their shipping charges are outrageous and their prices (at least for what I usually buy) are way - I mean way - over their competitors.

    i.e. 2013 1/4 AGE
    - Apmex $402 (+$19.95 shipping)
    - Provident $389 (+$8.95 shipping)
    - Goldmart $393 (+$11.95 shipping)
    - Goldeneaglecoins $396 (+$9.95 shipping)

    OPA mentioned that when you reach a certain cap you get the flat rate shipping, though I don't know how much it is and I won't probably ever get there. image >>



    IIRC APMEX shipping maxes out at $25.

    What are the U.S. shipping, handling and insurance charges?

    $12.95 (USD) for orders of $50.00 - $249.99 (USD)
    $19.95 (USD) for orders of $250.00 - $999.99 (USD)
    $24.95 (USD) for orders of $1000.00 - $24999.99 (USD)
    Free for orders of $25,000 (USD) and over


    theknowitalltroll;
  • BAJJERFANBAJJERFAN Posts: 31,082 ✭✭✭✭✭


    << <i>

    << <i>Then I was told after I get my silver I might want to consider another place to deal with. >>



    Ahhhh WOW. >>



    I guess they are trying to say that we need them more than they need us. Or at least some of us.
    theknowitalltroll;
  • SmittysSmittys Posts: 9,876 ✭✭✭✭✭
    Just a little note for what it's worth
    ordered from three different companies on Monday last week
    Tulving 50-10oz in stock bars paid Monday morning wire, shipped just now(got email)
    Goldmart 5-100 OZ in stock bars, paid Tueday Morning wire, didn't even acknowledge payment till yesterday, no ship yet.
    Apmex 640 - 1oz in stock bars, paid Thursday , shipped yesterday

    edit free shipping on all over them
    Prices
    so actually APMEX was best for what I got too
    tulving .99 over spot
    Goldmart .69 over spot
    Apmex .89 over spot
  • nibannynibanny Posts: 2,761


    << <i>Just a little note for what it's worth
    ordered from three different companies on Monday last week
    Tulving 50-10oz in stock bars paid Monday morning wire, shipped just now(got email)
    Goldmart 5-100 OZ in stock bars, paid Tueday Morning wire, didn't even acknowledge payment till yesterday, no ship yet.
    Apmex 640 - 1oz in stock bars, paid Thursday , shipped yesterday

    edit free shipping on all over them
    Prices
    so actually APMEX was best for what I got too
    tulving .99 over spot
    Goldmart .69 over spot
    Apmex .89 over spot >>



    Thanks for the feedback, Smittys, always appreciated.
    The member formerly known as Ciccio / Posts: 1453 / Joined: Apr 2009
  • BAJJERFANBAJJERFAN Posts: 31,082 ✭✭✭✭✭


    << <i>

    << <i>I am sure it is because of the delays everyone is experiencing with deliveries.

    I don't like Apmex but have to say that they were the only ones to hold a check for only 4 business days. And I am not the best of their customers! >>



    Why don't you like APMEX? >>



    Some folks are no doubt still bitter over their handling of the hockey pucks a few years back.
    theknowitalltroll;
  • apmex charges tax to people in new york now.... cause they opened a store in ny.i said even if the order is over a grand... she said yes sir... thats what they told me, wen i called, so i told them never mind..
    collector of gold and silver bullion..Owner of "aaa trash be gone" buffalo ny
    references for completed transactions : smittys , guitarwes , vetter, JamesM , durexmetals, luke marshall ,perry hall, indiananationals,tamu15 , freechance , wdrob, jimineez1
  • LochNESSLochNESS Posts: 4,829 ✭✭✭


    << <i>There are plenty of other precious metal firms that will be happy for your business. >>


    image
    ANA LM • WBCC 429

    Amat Colligendo Focum

    Top 10FOR SALE

    image
  • derrybderryb Posts: 36,825 ✭✭✭✭✭
    FWIW, tulving now has ASE monster boxes in stock, $4.99 over spot. image

    "Interest rates, the price of money, are the most important market. And, perversely, they’re the market that’s most manipulated by the Fed." - Doug Casey

  • bronco2078bronco2078 Posts: 10,227 ✭✭✭✭✭


    << <i>

    << <i>

    << <i>I am sure it is because of the delays everyone is experiencing with deliveries.

    I don't like Apmex but have to say that they were the only ones to hold a check for only 4 business days. And I am not the best of their customers! >>



    Why don't you like APMEX? >>



    Some folks are no doubt still bitter over their handling of the hockey pucks a few years back. >>




    People should be bitter at their own handling of the hockey pucks what were they up to anyway? $1000 bucks ? Seriously image




  • BAJJERFANBAJJERFAN Posts: 31,082 ✭✭✭✭✭


    << <i>

    << <i>

    << <i>

    << <i>I am sure it is because of the delays everyone is experiencing with deliveries.

    I don't like Apmex but have to say that they were the only ones to hold a check for only 4 business days. And I am not the best of their customers! >>



    Why don't you like APMEX? >>



    Some folks are no doubt still bitter over their handling of the hockey pucks a few years back. >>




    People should be bitter at their own handling of the hockey pucks what were they up to anyway? $1000 bucks ? Seriously image >>



    IIRC it had to do with handpicking out the nicest ones for grading and pawning off the dreck onto regular customers.
    theknowitalltroll;
  • epcjimi1epcjimi1 Posts: 3,489 ✭✭✭


    << <i>IIRC it had to do with handpicking out the nicest ones for grading and pawning off the dreck onto regular customers. >>



    Don't forget that originally Apmex gouged the price of the sets @ $1345, IIRC, and delivered some right before Xmas, then the mint stepped in and controlled the price of the sets, causing even more mayhem.

    Apmex responded by not shipping again until five months later after having the sets still in their possession graded, buying up stock where the could so that Apmex could sell their high grade pucks and send customers crappy ones.

    And the mint was OK with that.

    Yup. I'm still ticked off. I got an "A" box from Apmex. Dregs. image
  • mariner67mariner67 Posts: 2,746 ✭✭✭


    << <i>

    << <i>IIRC it had to do with handpicking out the nicest ones for grading and pawning off the dreck onto regular customers. >>



    Don't forget that originally Apmex gouged the price of the sets @ $1345, IIRC, and delivered some right before Xmas, then the mint stepped in and controlled the price of the sets, causing even more mayhem.

    Apmex responded by not shipping again until five months later after having the sets still in their possession graded, buying up stock where the could so that Apmex could sell their high grade pucks and send customers crappy ones.

    And the mint was OK with that.

    Yup. I'm still ticked off. I got an "A" box from Apmex. Dregs. image >>



    Agree, APMEX screwed a lot of customers then and I personally will never purchase from them again.
    They showed their true colors in the ATB fiasco.
    Successful trades/buys/sells with gdavis70, adriana, wondercoin, Weiss, nibanny, IrishMike, commoncents05, pf70collector, kyleknap, barefootjuan, coindeuce, WhiteTornado, Nefprollc, ajw, JamesM, PCcoins, slinc, coindudeonebay,beernuts, and many more
  • BAJJERFANBAJJERFAN Posts: 31,082 ✭✭✭✭✭


    << <i>

    << <i>IIRC it had to do with handpicking out the nicest ones for grading and pawning off the dreck onto regular customers. >>



    Don't forget that originally Apmex gouged the price of the sets @ $1345, IIRC, and delivered some right before Xmas, then the mint stepped in and controlled the price of the sets, causing even more mayhem.

    Apmex responded by not shipping again until five months later after having the sets still in their possession graded, buying up stock where the could so that Apmex could sell their high grade pucks and send customers crappy ones.

    And the mint was OK with that.

    Yup. I'm still ticked off. I got an "A" box from Apmex. Dregs. image >>



    As with most things tho, people have short memories.
    theknowitalltroll;
  • dbcoindbcoin Posts: 2,200 ✭✭
    my own issues with Apmex are just personal. The now CEO of Apmex was the once CEO of CLCT. He told me over the phone they weren't going to cut or reduce their dividend (since restored and increased by a different CEO). They eliminated it a few weeks later. The year without the dividend was painful
  • derrybderryb Posts: 36,825 ✭✭✭✭✭
    ordered monster boxes from dbscoins last week on Wed. 4/17, paid immediately by wire. Got a call from dbs this Wed. appologizing for shipping delay, said they were swamped. Got email Thurs. that they shipped. Tracking shows delivery for today (Friday). They will be getting all of my bulk purchases from now on.

    "Interest rates, the price of money, are the most important market. And, perversely, they’re the market that’s most manipulated by the Fed." - Doug Casey

  • pragmaticgoatpragmaticgoat Posts: 853 ✭✭✭


    << <i>ordered monster boxes from dbscoins last week on Wed. 4/17, paid immediately by wire. Got a call from dbs this Wed. appologizing for shipping delay, said they were swamped. Got email Thurs. that they shipped. Tracking shows delivery for today (Friday). They will be getting all of my bulk purchases from now on. >>



    That's the kind of customer service I like to hear about!
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