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Great customer service from Fleer!!

I pulled two expired redemption cards on 4/18/02 one was for a Michael Redd Fleer E-X autograph rookie card and the other was for a Vince Carter Autographed uncut sheet. I called Fleer Customer service that day and spoke with a pleasent young lady who said to mail the two redemption cards to her directly. I put them in the mail that day and received the certified mail return receipt showing that the mail was received by Fleer on 4/22/02. I received the Redd autograph rookie card yesterday and a receipt showing that the Carter autographed uncut sheet was being mailed from the warehouse as well.
That is what I call prompt, courteous customer service.
Refs: Chayne2, Nash, KG, Jorge, Patsfan925, MCDee2, Autographs, TopofOhio, Ahares, Batman34, Whitetornado, Clearandvalid, Runningman22, TrFstptch, glickman77, Brees9, Woodson24kg, vittleboy, Dpeters28 and more.

Ebay feedback: 4100+

Comments

  • CONGRATS, thats great!!, Upper Deck is pretty good with those things too

    R*C
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    R*C, does it again!
  • Fleer is great.We just got our Drew Brees Autograph card after calling them just 2 weeks ago.They apologized that they had made a mistake as we had been waiting for over 4 months.
    They corrected it very quickly tho.
    Bob & CJ
    Dad & Son

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