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Nice, just lost a paypal dispute.. ebay bbl

so Daniel Galbraith or ebay i.d. cardzrus
buys
1976 TOPPS PROOF#373 JOHNNY BRIGGS BLANK BACK BVG 8.5 NICELY CENTERED
Item # 190669516367
and leaves positive feedback a+++++ on june 20th.
He then files a cc charge back in november, I supplied the tracking # showing delivered.
Today I get notification thet took $52 from me.. scary to think even with positive feedback and proof of delivery he can steal my card and money
thank god it was only $52,
Dec 7, 2012 PayPal Case closed
Dec 7, 2012 PayPal Funds recovered from seller
Dec 7, 2012 PayPal Unable to dispute on seller's behalf
Dec 1, 2012 PayPal Case under review
Dec 1, 2012 PayPal Counter-claim received from card-issuer
Nov 14, 2012 PayPal No funds transferred from seller's account
Nov 14, 2012 PayPal Chargeback disputed
Nov 14, 2012 PayPal Email sent to seller
Nov 2, 2012 Seller Tracking information received
Nov 1, 2012 PayPal Email sent to seller
Nov 1, 2012 PayPal Email sent to buyer
Nov 1, 2012 Buyer Chargeback initiated

Comments

  • llafoellafoe Posts: 7,220 ✭✭
    What was the reason for the chargeback?
    WANTED: Cincinnati Reds TEAM Cards
  • OAKESY25OAKESY25 Posts: 4,726 ✭✭✭
    I don't even know.. item not as described?
    shouldn't he have to return it?
  • llafoellafoe Posts: 7,220 ✭✭


    << <i>I don't even know.. item not as described?
    shouldn't he have to return it? >>



    Apparently eBay and PayPal don't think so.
    WANTED: Cincinnati Reds TEAM Cards
  • OAKESY25OAKESY25 Posts: 4,726 ✭✭✭
    Chargeback code is 063

  • maddux69maddux69 Posts: 2,152 ✭✭✭✭✭
    "Reason Code 75 and Reason Code 63: Cardholder does not recognize transaction

    Probable cause: Cardholder reviewed this transaction on their statement and does not recognize the item or does not remember making the purchase. This could be due to an unrecognizable merchant name.

    What should you do now?
    Provide an invoice showing the transaction detail including a description of the merchandise or services that were provided.

    Preventive steps
    Card present transactions:
    Always use the most recognizable name on your merchant account.
    Cooperate with all cardholders who call for more information.

    Card not present transactions:
    Always use the most recognizable name on your merchant account.
    Cooperate with all cardholders who call for more information."
  • vladguerrerovladguerrero Posts: 4,077 ✭✭✭
    This is a common scam. Basically, he told his bank that he doesn't recognize the transaction so he didn't even deal with Paypal. The bank automatically does a chargeback and Paypal passes that on to you. Fight it and you will win. This exact same scenario (even the pos feedback) happened to me (it's in a thread around here somewhere). I won after being jerked around by Paypal (there reversed it again after they said they would refund me). Your seller protection covers you.
  • OAKESY25OAKESY25 Posts: 4,726 ✭✭✭
    I was never even notified after sending them my tracking info there was addition problems, they sent an email they
    sided with me, then a week or so later I get an email saying they refunded $52
    and I looked into it and saw a counter claim by the credit card company.
    I sent the buyer an email asking why he stole $52 from me.

    the guy is an ebay seller too
  • vladguerrerovladguerrero Posts: 4,077 ✭✭✭
    Call Paypal or email them about your seller protection, you'll get it back. The guy that did it with me wouldn't respond even though he was active on Ebay. I didn't ask why he stole my money like you did, I asked why he filed a chargeback even though he received the item (tracking and feedback) through the Ebay message system so Ebay could it if they wanted to. I feel for you.
  • mikliamiklia Posts: 1,295 ✭✭✭


    << <i>Call Paypal or email them about your seller protection, you'll get it back. The guy that did it with me wouldn't respond even though he was active on Ebay. I didn't ask why he stole my money like you did, I asked why he filed a chargeback even though he received the item (tracking and feedback) through the Ebay message system so Ebay could it if they wanted to. I feel for you. >>



    +1 on calling. got a bank chargeback on a $300 ebay sale last month (90 days after shipping the item!), and got nowhere until I called. Although I love to hate on paypal for what is generally terrible customer service, their phone support for merchants has improved dramatically over the last 6 months.
  • SDavidSDavid Posts: 1,584 ✭✭
    Call him. This happened once before on here and the buyer hadn't even initiated the chargeback. I just checked that account and he has high dollar inventory. Can't see him wanting to steal a $60 card, but maybe I'm wrong.
  • digicatdigicat Posts: 8,551 ✭✭
    paypal seller protection

    doesnt this apply?
    My Giants collection want list

    WTB: 2001 Leaf Rookies & Stars Longevity: Ryan Jensen #/25
  • ldfergldferg Posts: 6,745 ✭✭✭


    << <i>the guy is an ebay seller too >>



    May be time for a dose of his own medicine.


    Thanks,

    David (LD_Ferg)



    1985 Topps Football (starting in psa 8) - #9 - started 05/21/06
  • JoeBanzaiJoeBanzai Posts: 12,000 ✭✭✭✭✭
    Keep fighting and PLEASE keep us posted.

    Blocked.

    Thanks for posting this and good luck.

    Joe
    2013,14 and 15 Certificate Award Winner Harmon Killebrew Master Set and Master Topps Set
  • OAKESY25OAKESY25 Posts: 4,726 ✭✭✭
    soooo... I call paypal and was told there was nothing they could do because it was a merchandise chargeback by the cc company.
    He said they have no way to know what I shipped. I explained it was an ebay transaction with proof of delivery and positive feedback
    and it was 90 days ago. He says they have 6 months to make a claim!! I said so they can just make a claim that it wasn't what they ordered,
    even though they left positive feedback and 90 days have passed. He says yes, I say so they can just say it wasn't what they wanted, keep it, and get refunded.
    He responds they should have returned it. But they didn't, you required me to provide my tracking info, and I do. They don't do anything other then say no thank you to the charge
    and keep my stuff and my money? He was like it isn't a paypal issue you have to take it up with the credit card co. Ok, how do I get that, you need to contact the customer.. ohh contact the scammer
    for help?? I say so you don't really have any type of seller protection at all?? he said not on this, because it is a merchandise chargeback. I said EVERYTHING is merchandise for the most part,
    it is ebay and I sell some expensive things, so anyone can pull this and rob me blind? How in the world can I keep selling? He says they would have to have proof they returned it......
    are you kidding? I just told you he didn't return it!! He says.......... then you have to take him to court! haha so the answer is yes, they can rob you blind by simply disputing and you have 100%
    no seller protection.

    crazy pissed
  • I'm starting to think I don't want to sell anything on EBay unless it's for an amount I feel comfortable losing.

    Sorry this happened.

    Edited to add: also, BLOCKED!
    'Sir, I realize it's been difficult for you to sleep at night without your EX/MT 1977 Topps Tom Seaver, but I swear to you that you'll get it safe and sound.'
    -CDs Nuts, 1/20/14

    *1956 Topps baseball- 97.4% complete, 7.24 GPA
    *Clemente basic set: 85.0% complete, 7.89 GPA
  • OAKESY25OAKESY25 Posts: 4,726 ✭✭✭
    this guy does have some big $$ items for sale too,
    I cannot figure out why he would do this. Never contacted me at all
    does not make sense
  • aconteaconte Posts: 2,053 ✭✭✭
    This stinks! Sorry to hear this.

    Blocked as well.

    aconte
  • Stone193Stone193 Posts: 24,438 ✭✭✭✭✭
    Hiya Bob - I don't get it? This guy has some really nice stuff for sale. Why would he scam you for 50 bucks?

    image
    Mike
  • Very odd that you were not covered by PayPal.

    I had the EXACT same scenario happen recently. Guy won an auction back in July. Paid for his item. I shipped with tracking. Delivery confirmed. He left positive feedback.

    I get a chargeback notice from PayPal in October...saying they are removing the money from my account until they can deal with the buyers credit card company directly.

    I send them the tracking number showing the item was delivered to the buyer. To his verified PP address. I also show that he left me positive feedback for the transaction.

    2 weeks later I get a note saying I was covered, and the money was returned to my account by Paypal.

  • SDavidSDavid Posts: 1,584 ✭✭
    The buyer probably has no idea any of this happened. The chargeback could have been automatically initiated by his bank for whatever fluky reason, and then the buyer didn't see the email. It's happened before. Way too premature to start blocking the buyer when no discussion has gone on between the buyer and seller.
  • cardbendercardbender Posts: 1,831 ✭✭


    << <i>Very odd that you were not covered by PayPal.

    I had the EXACT same scenario happen recently. Guy won an auction back in July. Paid for his item. I shipped with tracking. Delivery confirmed. He left positive feedback.

    I get a chargeback notice from PayPal in October...saying they are removing the money from my account until they can deal with the buyers credit card company directly.

    I send them the tracking number showing the item was delivered to the buyer. To his verified PP address. I also show that he left me positive feedback for the transaction.

    2 weeks later I get a note saying I was covered, and the money was returned to my account by Paypal. >>



    Same exact thing happened to me two years ago. Money was removed from my account, but after providing
    tracking info to paypal, paypal sided with me. My buyer's claim was it was an 'unauthorized charge', that they didn't buy the item.
    Maybe a room mate or friend used their CC to make the purchase. In any event, I won my claim by
    just providing the proof of delivery.

    Sorry to hear you going through this Oakesy25. It just sucks. But keep fighting it, I think
    you can win your case.
  • Have you tried contacting the buyer?
  • OAKESY25OAKESY25 Posts: 4,726 ✭✭✭
    2 EMAILS AND 1 THRU ebay, no response yet.

    GB5HOF

    that is exactly what happened for me too, except 2 weeks after saying they sided with me
    they refunded the money after the cc company filed a counter claim?
  • OAKESY25OAKESY25 Posts: 4,726 ✭✭✭
    Mike,

    I don't get why he would scam for $50 either.. all I know is it is happening.

    SDAVID,

    How would a credit card file a charge back without the buyer knowing??
    that doesn't make sense
  • SDavidSDavid Posts: 1,584 ✭✭


    << <i>Mike,

    I don't get why he would scam for $50 either.. all I know is it is happening.

    SDAVID,

    How would a credit card file a charge back without the buyer knowing??
    that doesn't make sense >>



    I don't why it happens, but it happens. I've seen it on ebay/paypal boards multiple times and I'm pretty sure it's happened here before.

    link
  • OAKESY25OAKESY25 Posts: 4,726 ✭✭✭
    I sent a 4th message asking for a call or message back suggesting that it may have been done in error.
    will let you know if he responds
  • DoctorKDoctorK Posts: 868 ✭✭✭
    Can you still request contact information through ebay? If so, a friendly telephone call may be in order.
  • packCollectorpackCollector Posts: 2,786 ✭✭✭


    << <i>How would a credit card file a charge back without the buyer knowing??
    that doesn't make sense >>



    that happened to me. The buyer filed a claim with his cc about something else and the credit card disputed every transaction he had made through paypal. I contacted the buyer and he tried to get it resolved through paypal and could not , ultimately he sent me a check for more than he paid originally for my trouble.
  • grote15grote15 Posts: 29,743 ✭✭✭✭✭


    << <i>

    << <i>How would a credit card file a charge back without the buyer knowing??
    that doesn't make sense >>



    that happened to me. The buyer filed a claim with his cc about something else and the credit card disputed every transaction he had made through paypal. I contacted the buyer and he tried to get it resolved through paypal and could not , ultimately he sent me a check for more than he paid originally for my trouble. >>



    That is a very honest buyer right there...when you read threads like these it's usually the opposite, unfortunately.


    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
  • stownstown Posts: 11,321 ✭✭✭


    << <i>

    << <i>Way too premature to start blocking the buyer >>



    I disagree.

    http://www.net54baseball.com/showthread.php?t=112459

    http://www.net54baseball.com/showthread.php?t=62890 >>



    Was going to give Buyer benefit of the doubt until I read these ^.

    That sucks, Bob, and I hope it works out for you.
    So basically my kid won't be able to go to college, but at least I'll have a set where the three most expensive cards are of a player I despise ~ CDsNuts
  • brendanb438brendanb438 Posts: 1,595 ✭✭✭
    So if this turd doesn't respond, buy something of greater value off him. File SNAD saying he shipped an empty box and screw him right back.
  • Mickey71Mickey71 Posts: 4,259 ✭✭✭✭
    Do any of these fine citizens attend shows? I would think it could be dangerous for some of these people who rip off others for hundreds of dollars. I don't think folks would be all welcoming if they saw Mr Unopened Pack "GARY".
  • Paypal is a fraudulent company. Same thing happened to me only it was for $1700. Scammer did a cc chargeback 9 months after the sale. He never returned the card so I was out $3400. I hate pigpal and refuse to use it on non-ebay transactions.


  • << <i>

    << <i>Paypal is a fraudulent company. Same thing happened to me only it was for $1700. Scammer did a cc chargeback 9 months after the sale. He never returned the card so I was out $3400. I hate pigpal and refuse to use it on non-ebay transactions. >>




    That totally sucks and I'm sorry to hear that this kinds of BS goes on. But just be clear, you are out $1700, not $3400. >>



    Yea I guess so. I was thinking the guy stole my $1700 and he's got my card to boot.
  • Is there a way to tell if a Pay-Pal payment is linked to a CC or direct funds from Pay-Pal account.?

    I guess what Im getting at is can you refuse a Pay-Pal payment that is linked to a CC?




  • << <i>So if this turd doesn't respond, buy something of greater value off him. File SNAD saying he shipped an empty box and screw him right back. >>



    Don't Ever....2 years ago that's how I saw 1700 listings go Poof and was banned from E-Bay for 60 days. E-Bay doen't do crap to help Sellers except if you do any kind of retaliation, then they drop a Brick on You!!!

    Neil
    Actually Collect Non Sport, but am just so full of myself I post all over the place !!!!!!!
  • OAKESY25OAKESY25 Posts: 4,726 ✭✭✭
    so far no responses

  • onebamafanonebamafan Posts: 1,318 ✭✭
    i hate to say this but...........if you are a seller never leave funds in a paypal account. This is the perfect example why. Sorry this happened to you
  • BigMKBigMK Posts: 93 ✭✭
    <<....if you are a seller never leave funds in a paypal account. This is the perfect example why. Sorry this happened to you >>



    I hate to hear stories like this of people getting scammed. Makes me very concerned as an ebay seller. If you have no funds in your paypal account, can paypal still deduct the money from your bank account or credit card in a case such as this ?


  • << <i><<....if you are a seller never leave funds in a paypal account. This is the perfect example why. Sorry this happened to you >>



    I hate to hear stories like this of people getting scammed. Makes me very concerned as an ebay seller. If you have no funds in your paypal account, can paypal still deduct the money from your bank account or credit card in a case such as this ? >>



    Yes they can! But if you don't have a Bank account tied to your Paypal it can make it very difficult to do business in certain transactions. That's why I have a second account at the same bank, and I sweep my account everytime it gets to $200 into the second account. Also don't forget to cancel any Overdraft protection you have on the primary account, because my Bank tells me that Paypal can't grab money that's not in your account....Unless there is overdraft protection of say $1000, they can take it up to that amount. Secondly make sure you delete any secondary accounts you have with Paypal as if your First line account is swept clean and there's no Overdraft they can just switch over to your backup account and take the money from there or its Overdraft protection!!

    Neil
    Actually Collect Non Sport, but am just so full of myself I post all over the place !!!!!!!
  • mikliamiklia Posts: 1,295 ✭✭✭


    << <i><<....if you are a seller never leave funds in a paypal account. This is the perfect example why. Sorry this happened to you >>



    I hate to hear stories like this of people getting scammed. Makes me very concerned as an ebay seller. If you have no funds in your paypal account, can paypal still deduct the money from your bank account or credit card in a case such as this ? >>



    Yes. In my case, I sweep my paypal account clean daily, so they just automatically charged my credit card on file for the amount of the chargeback without my permission..
  • OAKESY25OAKESY25 Posts: 4,726 ✭✭✭
    I got a response!!!

    This is a mistake by the credit card company. I paid for a bunch of ebay items at once and I am trying to get my money back on a different item that came back from BGS as altered. I'll call my credit card company ASAP and get this chargeback cancelled. sorry for the trouble. It's a mistake by the credit card company. I explained it once to them already but they didn't get it right.

    little relieved, will be moreso when i get money back
    hard to believe a credit card company would not only dispute it but file a counterclaim as well


  • << <i>I got a response!!!

    This is a mistake by the credit card company. I paid for a bunch of ebay items at once and I am trying to get my money back on a different item that came back from BGS as altered. I'll call my credit card company ASAP and get this chargeback cancelled. sorry for the trouble. It's a mistake by the credit card company. I explained it once to them already but they didn't get it right.

    little relieved, will be moreso when i get money back
    hard to believe a credit card company would not only dispute it but file a counterclaim as well >>



    If this is true then the guy is still an idiot. Thats the risk you take when you buy raw cards.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    If it's true why doesn't he simply pay for it all over again?

    Heck he could even gift you the money.


    image
    Good for you.
  • Mickey71Mickey71 Posts: 4,259 ✭✭✭✭
    Seems like a fine fellow......Only took him receiving 4 emails to respond.
  • brendanb438brendanb438 Posts: 1,595 ✭✭✭


    << <i>

    << <i>So if this turd doesn't respond, buy something of greater value off him. File SNAD saying he shipped an empty box and screw him right back. >>



    Don't Ever....2 years ago that's how I saw 1700 listings go Poof and was banned from E-Bay for 60 days. E-Bay doen't do crap to help Sellers except if you do any kind of retaliation, then they drop a Brick on You!!!

    Neil >>



    If it comes to doing something like this use a little common sense so it isn't obvious that it is retaliation. You didn't use the same eBay account to do this back to the person did you? Different ebay acct, name/mailing addy and a different IP addy are just a few things I would make sure do not match up before doing this back to a scammer.
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