OT-An ebay oddity for me. Not sure how to respond.

tyweb1

On Friday afternoon, someone placed a bid on one of my auctions that was set to close on Sunday night. I checked the buyers feedback and they had 1 positive feedback in the past 6 months and it was from a seller indicating the buyer never paid for the auction. I decided to end the auction early and sell the item to the buyer at that time hoping that if I struck while the iron was hot, it would help to ensure a successful transaction. Thankfully, he sent payment within a 1/2 an hour. I packed the card up, printed the shipping label and moved on. An hour or so later, I noticed 2 other cards had bids on them from the same buyer (none of these auctions had any watchers on them and had be re-listed for a weeks in a row with no bidders) so I decided to end them both early and send the buyer another invoice. Thankfully I got paid almost immediately again. I then packed those 2 cards up and printed another shipping label(did not want to take a chance with paypal/ebay). I then left feedback for all 3 auctions and that was that I thought.

This afternoon I get the following message from the buyer:

"Hello,
I happened to have won the before mentioned item and two other items from you for a total of three. I have just one question though. Did you end 2 of the auctions early?

The only concern I have is that I know there was several days left on two of them when I bid and all of a sudden I see that I won them. Not that I want to back out, but to me as a seller you should have asked me if that was okay or mention something if you did end the auctions early."

How do I proceed gently so as to satisfy his question and be professional about it.

Thanks,
Nathan

otwcards

This is going to be interesting . . .

CDsNuts

I don't understand why you ended them early, and I don't understand why he would be upset about it. Seems like you potentially cost yourself money and potentially saved him money.

tyweb1

I see what you are saying but all 3 of the auctions had less than 3 views and no watchers so I was very confident that there would be no further bids. I had been re-listing the auctions thanks to ebays free promotion listing treating the auctions more like fixed listings.

handyman

I think the guy just wants to know what the heck you were thinking. You were the one doing an odd thing here.
So just say what you said here.

Aric

Yeah..why are you ending them early? For a non-frequent ebay buyer, such as your customer, it would look like fishy behavior and probably raise flags.

tyweb1

Will do thanks.

Mickey71

I think this is going to be interesting also. Seller did absolutely nothing wrong with the items having no watchers.

Jakt

I'd go with the honest approach and even offer to let him back out of the deal. I'm gonna go out on a limb and guess that these are not high ticket items, so the loss won't be life changing.

This might save you some aggravation at some point in the future or cement the sale right now.

Maurice

I think "screamingmonkeystick72" has a reason to be concerned about your actions. Very strange on your part. In my opinion, it was a bush league move that reeks of desperation.