ebay etiquette, asking a question before bidding.

JimDepot

First, it is a cheap sale. $25 total.

I found a couple of proof sets that look cam or dcam in the sellers pics.

Great feedback, 32,000+ and 100%.

I tried to ask if the coins in the pic were the coins I would receive.

The answer?

"We're sorry we couldn't find an answer for you. Unfortunately, due to the high volume of messages this seller receives, they are unable to respond to your specific question right now. We suggest reviewing the item again to see if your answer is in the seller's listing."

How does one ask a question before bidding if one can't ask a question?

Staircoins

1) Check their other listings (completed and current) to see if they've used the same pic before.

2) See if you can find a phone number and if so, give them a call.

3) If none of the above works, how do you feel about returns?

lcoopie

so forget it

LanceNewmanOCC

.
2 words for people that are too busy to answer simple messages.

"return policy"
.

Barry

How does one ask a question before bidding if one can't ask a question?

Simple. Don't bid.

DennisH

Doesn't eBay policy require sellers to show the actual item for sale?

LindeDad

<< <i>Doesn't eBay policy require sellers to show the actual item for sale? >>



No not for moderns or multiple item listings.

To the OP you seem to of got eBays canned answer click on the link to contact the seller and it goes to another screen to ask the question.

TwoSides2aCoin

I think the seller is missing out on a great opportunity to build a relationship.

airplanenut

At least you tried. I've had buyers ask questions after the fact and then decide they don't want the item. One went so far as to mention all the experts he talked to after purchasing the item, leading him to ask that the sale be canceled.

Then there was the gem yesterday who admitted that he saw the item with 30 seconds to go, and messed up his thinking on both what it was and the date. Thanks for the snipe... hassle comes free!

lasvegasteddy

sad...but you are protected with purchases if coin imaged isn't sent
roll the die i say

i bought a 1966 sms set on a one sided image as the cent looks to be cameo on the obverse....only to see the cat...list another set using the same image
he confirmed though that i am getting the set imaged

but yeah....you're protected...roll the die...or link the set...i'll roll the die...

JimDepot

Linky 1



Linky 2

Won and paid, added the message during payment.



$23.25 total, OK either way.

lkeigwin

<< <i>

<< <i>Doesn't eBay policy require sellers to show the actual item for sale? >>



No not for moderns or multiple item listings. >>

This policy has been around a long time.

I am not sure if something has changed but ebay no longer cites this on their rules page. This section has been rewritten to publish the new rules regarding approved TPG's, starting bid/reserves/BINs at $2500+, the prohibition of mentioning grade number or value anywhere in the listing for raw and unapproved TPG coins.

But it no longer says anything about requiring images of both sides of the holder, prohibiting stock photos or when they are allowed, exceptions for modern coins, etc.

Either the rules have changed or ebay has inadvertently deleted this stuff in their rewrite.
Lance.

johnny9434

run forrest run. somethings to me are not worth it. that might be one of them

fastfreddie

For $25 and a reutrn policy take a chance!

With 32k feedback there may be a lot of volume going on there but the bottom line is try and always answer a buyer's question.

Freddie

Unknown

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AM909

<< <i>"We're sorry we couldn't find an answer for you. Unfortunately, due to the high volume of messages this seller receives, they are unable to respond to your specific question right now. We suggest reviewing the item again to see if your answer is in the seller's listing."
How does one ask a question before bidding if one can't ask a question? >>


Don't. If the guy, apparently as a matter of routine, can't be bothered to answer a pre-sale question, imagine what happens post-sale! Only on eBay can a jerk like that be "successful"

19Lyds

Welp....................

The photo for the 1972 set you purchased was used in this Listing.

The photo for the 1970 set you purchased was used in this Listing.

My guess is stock photo's all the way but given the volume of sales (based upon feedback) eBay won't ding him for using stock photo's even though it's against their "supposed" policies.

Hopefully, you'll be pleased with the set you DO receive but I somehow think that the coins won't be DCAM's. CAM's possibly, but not DCAM's which can be tough for 1970 through 1973 proof sets.

BTW, this is not uncommon for high volume eBay coin sellers to do. Grab a photograph of a proof set with DCAM coins and use it as a stock photo. eBay doesn't seem to care and the seller's are simply preying on the uninformed collector hoping that all they want is a proof set to fill a hole in their collections. Some buyers don't care what they look like as long as they have the set.