ebay return policy
derryb
Posts: 36,790 ✭✭✭✭✭
Seller has a 14 day return policy. Will this statement in his description, "Return Policy: Return MUST be done within Fourteen (14) days of receiving purchase ONLY if NOT as described," hold up if seller wishes to return for any other reason. I say Ebay will side with the buyer. What say ye?
"Interest rates, the price of money, are the most important market. And, perversely, they’re the market that’s most manipulated by the Fed." - Doug Casey
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I am extra peeved at Ebay right now myself. Had an out of country (USA) buyer start the claim process on a medium value coin ($70) which I sent regular/uninsured airmail ($3, what he paid for) rather than as a small packet ($8 cost, $100 insurance, no tracking #) or with a tracking number ($19!!!). He started the claim process before the letter could even have physically arrived. Ebay instantly ruled in his favour due to no tracking number.
I had basically written off the coin as soon as he started the early claim. The kicker- and why I am so peeved- is that Ebay will not refund my FVF ($5.50 or so). Because I didn't refund the guy's money before Ebay ruled on the case while the case was open (for less than an hour after my response to his request for a refund), I am not only out the money/coin, but also another ~8% for "selling" my item on Ebay.
A wise man once said: "only sell things on ebay that you can afford to give away for free"
I have seen sellers sneak in a disclaimer lately that says 14 days return policy(less shipping) i don't think it will fly
I think ebay would say 14 days from the day it arrives, it hardly seems fair to minus out shipping time when it could take a week to arrive.
<< <i>Agree with you, derryb. Sounds like a way to try and benefit from a return policy (via discounts) while trying to really not have a return policy. >>
True, now some are saying in description no returns on TPG or certified coins. EBay will still make them honor 14 day return.
eBay is as close to a Dictatorship as there can be. There are other sites, but for some reason they just have not caught on. Why, I have no idea. Some of them are pretty darn good...eBid & wensy to name a couple. But the bottom line is if you truly want to sell anything of value, it is where you'll get the most exposure and (hopefully) a market value sale even after the fees.
Also notice some sellers that offer refunds have a high "restocking" fee.
Wonder if ebay allows them to enforce it when there is a refund.
Anyone dealt with a return that involved a restocking fee?
"Interest rates, the price of money, are the most important market. And, perversely, they’re the market that’s most manipulated by the Fed." - Doug Casey