how screwed am I?
Kaelasdad
Posts: 1,232 ✭✭✭
Sent a coin to an Ebay buyer, delivery confirmation says it was delivered, buyer says no package was received, starts to open a buyer protection with Ebay. I spoke with him and said talk to your delivery person, talk to the PO, and talk to the local PD, but he sure didnt sound worried--I sounded more worried than he did. What are the odds--that
A. someone took it out of his mailbox.
B. He got it and is playing for a coin and a refund--
C. post office is lying.
Im leaning towards B, so, is delivery confirmation enough to stop Ebay from just handing back his payment, or am I screwed already
A. someone took it out of his mailbox.
B. He got it and is playing for a coin and a refund--
C. post office is lying.
Im leaning towards B, so, is delivery confirmation enough to stop Ebay from just handing back his payment, or am I screwed already
0
Comments
peacockcoins
-Paul
Looking for Top Pop Mercury Dime Varieties & High Grade Mercury Dime Toners.
<< <i>I pay the extra for signature confirmation every time, no matter what the value is. Maybe it just gives me that extra peace of mind? >>
eBay sellers for the most part use this when they send coins to me, but I have never once been required to sign my name. Maybe my mailman doesn't care enough to make me sign but all the packages always end up in my mailbox regardless of the signature confirmation. Makes me sort of cynical about the system and reluctant to pay for it.
As others said, if $250 or less you are OK. If more than $250 you should have had signature conf.
GrandAm
The first time was an item over $250 that had sent signature confirmation, but was signed for by the mail carrier!? What ended up happening was it was given to the neighbor (part of the standing agreement the neighbors had) and the neighbor forgot to give it to them.
The second time the item was listed as delivered early on a Saturday morning according to delivery confirmation. I didn't realize till Wednesday and called the post office and my local carrier called back later in the day saying that he had the package and would be delivering it later today. Weird.
I have also heard of others having problems with delivery confirmation. I would think your option C is most likely to be correct. I would take it upon yourself to call his local post office, which I what I did in my first scenario to get things figured out. The buyer might figure it's easier to file a dispute that make a phone call.
<< <i>I don't understand!!! If they signed for it you should be off the hook.....no matter what the value! >>
Sent a coin to an Ebay buyer, delivery confirmation says it was delivered, buyer says no package was received,
<< <i>Thanks for the info, I will call him again on Tuesday and see if he has spoken to the PO, but I just didnt get any sense of urgency from him, until he started the Buyer Protection process, and even Ebay said it was too early for that. The item was over $250, and a partner sent the coin, even though i had instructed him to always use Sig Con on pricey items. I hate blaming him for saving 2 bucks in his mind, but the buyer is bothering me as well, I just dont buy the fact he got his regular mail but this one package was gone >>
Theres the outside chance the buyer is very savvy and knows about the $250 must have a signature thing , either way i think you might be..as you say..screwed.
Does the guy live in a apartment building? It happened to me once the buyer was in a large multi unit building with large metal mailboxes outside. The carrier scanned all the packages delivered ahead of time, but the package wouldn't fit in the outside box . He ran it up to the apartment but no one was home so he left a notice. The buyer filled out the notice saying to redeliver it but it was never seen again. The carrier was a sub not the normal one the buyer was out 350$ worth of silver gone without a trace. He had bought bullion from me many times before that so I didn't doubt him .
If tracking showed delivered good luck getting insurance to pay a claim. I had my post master call his and he admitted to her that the carriers scan ahead all the time they can't seem to put a stop to it . If they inadvertently scan it delivered they can scan it again and delete that but they never bother so the trail just ends.
<< <i>Thanks for the info, I will call him again on Tuesday and see if he has spoken to the PO, but I just didnt get any sense of urgency from him, until he started the Buyer Protection process, and even Ebay said it was too early for that. The item was over $250, and a partner sent the coin, even though i had instructed him to always use Sig Con on pricey items. I hate blaming him for saving 2 bucks in his mind, but the buyer is bothering me as well, I just dont buy the fact he got his regular mail but this one package was gone >>
You are screwed.
My Early Large Cents
If the package doesn't show up or can't be found, you're probably out of luck. eBay's rules are pretty clear about sig confirmation >$250.
<< <i>I pay the extra for signature confirmation every time, no matter what the value is. Maybe it just gives me that extra peace of mind? >>
ALWAYS!
<< <i>
<< <i>I pay the extra for signature confirmation every time, no matter what the value is. Maybe it just gives me that extra peace of mind? >>
eBay sellers for the most part use this when they send coins to me, but I have never once been required to sign my name. Maybe my mailman doesn't care enough to make me sign but all the packages always end up in my mailbox regardless of the signature confirmation. Makes me sort of cynical about the system and reluctant to pay for it. >>
That would not bother me...it just makes the Post Office liable immediately in case anything goes wrong.
Looking for Top Pop Mercury Dime Varieties & High Grade Mercury Dime Toners.
<< <i>I pay the extra for signature confirmation every time, no matter what the value is. Maybe it just gives me that extra peace of mind? >>
<< <i>I don't understand!!! If they signed for it you should be off the hook.....no matter what the value! >>
I too would have thought so but years ago I sold something and it got "lost". I had the signature conf. and couldnt recover the amount since it wasnt insured. and the person was complaining they never got the item also. If its signed for then the seller should be cleared. Cause its at that point between the buyer and the post office. Its like you sent it you have proof it was mailed AND you have proof it was signed for on the buyers end. AND STILL you might be held responsible to refund the amount as a paypal dispute. which I dont feel is fair at all ( from the one time I had it happen).
<< <i>
<< <i>I don't understand!!! If they signed for it you should be off the hook.....no matter what the value! >>
I too would have thought so but years ago I sold something and it got "lost". I had the signature conf. and couldnt recover the amount since it wasnt insured. and the person was complaining they never got the item also. If its signed for then the seller should be cleared. Cause its at that point between the buyer and the post office. Its like you sent it you have proof it was mailed AND you have proof it was signed for on the buyers end. AND STILL you might be held responsible to refund the amount as a paypal dispute. which I dont feel is fair at all ( from the one time I had it happen). >>
The reason for the difficulty in understanding is that nowhere has the OP said the buyer signed for anything.The item was not even sent using signature confirmation.Sometimes it helps to read the thread i guess.
The government is incapable of ever managing the economy. That is why communism collapsed. It is now socialism’s turn - Martin Armstrong
and family members just in case as you'll have to get the PO involved, but will wait for his reply first.
It may, just mysteriously show up.
bob
<< <i>I would send him a note that the FEDS take mail theft very seriously. Please check with your neighbors
and family members just in case as you'll have to get the PO involved, but will wait for his reply first.
It may, just mysteriously show up.
bob
Oyh yes
Eric
<< <i>I've experienced that scenario twice, once as the seller, once as the buyer. Both times my calling the post office was able to clear things up.
The first time was an item over $250 that had sent signature confirmation, but was signed for by the mail carrier!? What ended up happening was it was given to the neighbor (part of the standing agreement the neighbors had) and the neighbor forgot to give it to them.
The second time the item was listed as delivered early on a Saturday morning according to delivery confirmation. I didn't realize till Wednesday and called the post office and my local carrier called back later in the day saying that he had the package and would be delivering it later today. Weird.
I have also heard of others having problems with delivery confirmation. I would think your option C is most likely to be correct. I would take it upon yourself to call his local post office, which I what I did in my first scenario to get things figured out. The buyer might figure it's easier to file a dispute that make a phone call. >>
Isnt signing by the mail carrier fraud?
no way to know what happened
<< <i>100% >>
Unfortunately, I agree. Ebay rules are crystal clear on this issue. For items over $250, simple delivery confirmation will not suffice.
merse
On a side note, my mailman signed for me one time thinking he was doing me a favor. The item he signed for was a 100 oz Engelhard silver bar that he left between the doors of my house while I was gone for while. We had a talk about it when I saw him later in the week and it has not nor will not happen again.
Hopefully it turns around for you.
Ike Specialist
Finest Toned Ike I've Ever Seen, been looking since 1986
It is odd that an item can leave one's possession , after one's already paid for it, for the delivery confirmation and the postage (both included in the cost). And even after all of that when it doesn't get there... everyone got paid but the person who's the victim of fraud. So who commits the fraud ?
I know the OP wouldn't do that. So who got the goods for free ? PM me and I will add them to my blacklist.
<< <i>Actually I think you'll be ok since the PO says it was delivered. As long as the value is under $250, then you should have used Sig Conf.
-Paul >>