OT - eBay system "technical errors" displaying incorrect information in Seller Dashboard -
jessewvu
Posts: 5,065 ✭✭✭✭✭
Looking at the new eBay policies going into effect on 1 June, I looked at my "tracking performance" in the Seller Dashboard where you have to upload tracking information into eBay within 24 hours of someone having paid you. To keep your 20% FVF credit, you have to have a 90% completion rate of that tracking information being uploaded. I looked over my status and noticed it was 85% but was missing several sales. Those included were a few that were shipped first class, no tracking number to input... I called eBay and asked where the rest of my sales were and they said it's a known error effecting random accounts and since I called, they would reevaluate my account after 1 June for compliance but could not tell me what my actual % was. I was missing about 20% of my sales.
Long story short, if you are a top rated seller and follow all the new ridiculous rules to keep your 20% FVF credit, you should check this number ASAP. The deadline is 31 May and whatever that number is will either qualify or disqualify you from the credit. I guess I'll be putting up a bunch of cheap, short term auctions over the worst holiday weekend to sell stuff to get my tracking number percentage up.
Long story short, if you are a top rated seller and follow all the new ridiculous rules to keep your 20% FVF credit, you should check this number ASAP. The deadline is 31 May and whatever that number is will either qualify or disqualify you from the credit. I guess I'll be putting up a bunch of cheap, short term auctions over the worst holiday weekend to sell stuff to get my tracking number percentage up.
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http://forums.ebay.com/db2/forum/Technical-Issues/87
linkenstein
linkenstein
linkenstein
seems the problem(s) is/are widespread
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just some more reading for those that like behind the scenes info
interesting to be sure
eBay Inc.
more eBay Inc.
possibly related?
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some more factors possibly changed in the search rankings
png/ebay membership
requirements to join png
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<< <i>Looking at the new eBay policies going into effect on 1 June, I looked at my "tracking performance" in the Seller Dashboard where you have to upload tracking information into eBay within 24 hours of someone having paid you. To keep your 20% FVF credit, you have to have a 90% completion rate of that tracking information being uploaded. I looked over my status and noticed it was 85% but was missing several sales. Those included were a few that were shipped first class, no tracking number to input... I called eBay and asked where the rest of my sales were and they said it's a known error effecting random accounts and since I called, they would reevaluate my account after 1 June for compliance but could not tell me what my actual % was. I was missing about 20% of my sales.
Long story short, if you are a top rated seller and follow all the new ridiculous rules to keep your 20% FVF credit, you should check this number ASAP. The deadline is 31 May and whatever that number is will either qualify or disqualify you from the credit. I guess I'll be putting up a bunch of cheap, short term auctions over the worst holiday weekend to sell stuff to get my tracking number percentage up. >>
I'm glad you posted this as it made me check my account. I found myself short by less than 2% and quickly put up enough cheap lots with a May 31 close to get back over 90%. I was apparently being done in by one lot I sold with no return priv. and no tracking. My data appeared to be correct.
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