E-bay buyer protection success story

Dice21

On April 30th I purchase a coin on a buy it now (270) paid within 5 minutes..........The next day the seller messaged me and told me he would not be sending the coin because Pay-pal is holding his account funds. Politely I asked for a refund for the amount plus shipping (273.50) since he made it clear the deal was not going to be finalized. His next message was to inform me that his daughter (her account I guess) did not even have the coin shown and listed (that I purchased).............again I asked for a refund and received no response.............I called e-bay............After 20 minutes and 2 customer service reps they confirmed the messages and that I had received (BUT) since only 2 days had gone by there was nothing they could do to retreive my funds..........They suggested that after 10 days I open a "did not receive" claim...............after waiting 11 days (still hoping the seller would ship the coin)........I filed a complaint with buyer protection............within 24 hours the funds were placed back in my pay-pal account.............While it was not a lot of money all too often we bash e-bay (myself included) but their program did work So KUDO's to e-bay !!!!

Pokermandude

I'd neg his arse.

LanceNewmanOCC

.
glad to hear it worked out for you!
.

Dice21

I did neg (only my second in 9 years) simply stated that item was purchased and paid for and never shipped

braddick

Yeah, but you gave him five stars for communications though, right?

LindeDad

Seller was stupid PayPal was holding his funds because he was not delivering the stuff sold. BTW eBay got the money back out of the sellers account because you had not left feedback yet and it was on hold.

GBurger717

Now paypal is holding funds for a bunch of sellers for 21 days or positive feedback is left. I know 7 people on ebay and only 3 of them have there funds held but I think its due to low feedback

Dice21

The stupid thing is........The seller could have purchased the same coin days later for 50 less than I paid (maybe that makes me stupid) and sent me their newly purchased coin and still made money............I paid the price because I wanted the coin and didn't care at the time............I have purchased the same coin for less since (or 2)..............over 400 feedback and they screw up like that...........didn't make sense to me........

lcoopie

I am happy for you but I see nothing wonderful regarding the way ebay handled it

Look how much YOU had to do to get refunded

lcoopie

<< <i>I am happy for you but I see nothing wonderful regarding the way ebay handled it

Look how much YOU had to do to get refunded >>



compare this to the way many of us buy coins
from a friendly expert dealer who sends the coins first
gets the money only if we are satisfied

Dice21

Yes there were some hoops to jump thru. The seller had 100 percent feedback with over 400 transactions............and I felt safe purchasing this coin from him/her.............due to their inability to deliver the protection plan did cover me....

lcoopie

may we see the link?

Dice21

Hi, Don't know how to link?........item # 261013231944

segoja

good thing!

123cents

You must have known what you wanted, these are awful photos!