has anyone had to return something to an auction house? what was the result?
OAKESY25
Posts: 4,726 ✭✭✭
I spent a lot of $$ on a lot that was described as nm on avg
and turns out to be more like ex.. due to wrinkles on the backs of almost all the cards..
had I known this.. I wouldn't have been bidding.
these cards are known for wrinkles on the reverse so I figured the fact they were described as nm+
they did not have any flaws like that.
and turns out to be more like ex.. due to wrinkles on the backs of almost all the cards..
had I known this.. I wouldn't have been bidding.
these cards are known for wrinkles on the reverse so I figured the fact they were described as nm+
they did not have any flaws like that.
0
Comments
A few years ago I won a complete 1972 Topps High Series wax box from one of the major auction houses. When it arrived
you could see through a good number of the packs that many of them were not the high series.
I called them and explained what the problem was and they gladly let me return it for a full refund. While most auction
houses take an All Sales Final approach, they seem to relax that stance when an error has been made. I am not sure
that condition being less than advertised would be as easy to get relief on, but I'd certainly suggest you contact the auction
house and raise your issue with them.
Dave
they were very understanding...
+1
Dave
But I have promises to keep,
And miles to go before I sleep,
And miles to go before I sleep."
"Life is what happens to you while you're busy making other plans."
Collecting:
Any unopened Baseball cello and rack packs and boxes from the 1970's and early 1980s.
I called them and they gladly accepted a return -- and paid shipping back to 'em. That is classy.
1974: PSA 8 +
1975-1979: PSA 9+
Reed Kasaoka
Buyer, Baseball Card Exchange
cell: (808) 372-1974
email: ReedBBCE@gmail.com
website: www.bbce.com
eBay stores: bbcexchange, bbcexchange2, bbcexchange3, bbcexchange4
<< <i>In the mid-90s, I returned a 1986/87 Fleer Basketball set to Alan Rosen. When I called before the auction to get a verbal description on the centering, he told me, "every single card has at least 55/45 centering." About half the set actually did, and the other half wasn't even close, like 70/30 and worse. When I returned the set and asked for a refund plus the shipping costs, he sent me a check, without reimbursing my shipping, and wrote a note telling me I've been getting "too much of that Hawaiian sun." (I was still living in Hawaii at the time.) Then he wrote I was banned from all of his future auctions. >>
Now that is customer service, LOL. I would have sent him a nice thank you letter as you wouldn't want to accidently bid on any of his beautiful cards and that the sun would probably damage them anyway.
But I have promises to keep,
And miles to go before I sleep,
And miles to go before I sleep."
"Life is what happens to you while you're busy making other plans."
Collecting:
Any unopened Baseball cello and rack packs and boxes from the 1970's and early 1980s.
BTW ... thanks for the additional cards that you THREW in for free in our trade. Bob definitely gave me more than he received!
Doug
Liquidating my collection for the 3rd and final time. Time for others to enjoy what I have enjoyed over the last several decades. Money could be put to better use.
Reed Kasaoka
Buyer, Baseball Card Exchange
cell: (808) 372-1974
email: ReedBBCE@gmail.com
website: www.bbce.com
eBay stores: bbcexchange, bbcexchange2, bbcexchange3, bbcexchange4
<< <i>He's just upset because companies like ours land all the deals out there. He's not even nice to his fellow dealers; how do you think he's going to treat the public? >>
A lot of you here know my son Jon. When he was a kid Rosen tried to rob him of a vintage Babe Ruth Cracker Jack ring I got him. Thankfully he was savvy enough to walk away from him. That guy will rob children so you can imagine my opinion of him!