If you think eBay buyers protection has you covered, think again. UPDATED INFO 5/5
seateddime
Posts: 6,169 ✭✭✭
ADDED: It turns out the watch is a fake, a good one but a fake, the ebay response is we ruled against you so there is nothing you can do. What does that tell you? Buyers beware. Ebay has always been buyer beware. Now more than ever.
The attitude of the people who handle this is not to be believed. It is a new world we are living in.
I purchased a pre-owned watch on Eaby for in excess of $5000. It was a rolex and typically they are resized by adding or removing links. The seller (in error I think) used the exact same description as for a watch he sold the prior week.
He clearly stated the watch would fit a 7 1/4 to 7 3/4 inch wrist but it did not. It had numerous links removed to where the watch fit a wrist of about 6 3/4 inch at most. I emailed the seller asking him to either refund my money or provide the needed links to make the watch fit his description. he refused.
I showed eBay the picture of the other Rolex which he sold with a band clearly larger. The other watch was much more valuable yet he described them both as having the same value too which they don't. The descriptions were the same but the pictures different.
Ebay ruled that I used feedback extortion in asking for the links to make the watch fit the description even as I never mentioned feedback in any correspondence. Furthermore even as the watch was not as described (I tried to explain to them it is not much different than a seller advertising a size 9 ring that really was a size 7) eBay ruled in the sellers favor and I can not return the watch that is too small and does not match the description.
I share this as it is a bit off topic but I wonder if eBay's ruling has anything to do with $500+ in fees they now keep buy rulinjg against the buyer. I read every word of the buyer protection program and it seem like this is exactly the kind of the Ebay buyers protection describes.
I hope my bad fortune help some else. Do not use your paypal balance for a major purchase. With payment using paypal with a credit card you have a second layer of protection. I learned that lesson 4 years ago.
The attitude of the people who handle this is not to be believed. It is a new world we are living in.
I purchased a pre-owned watch on Eaby for in excess of $5000. It was a rolex and typically they are resized by adding or removing links. The seller (in error I think) used the exact same description as for a watch he sold the prior week.
He clearly stated the watch would fit a 7 1/4 to 7 3/4 inch wrist but it did not. It had numerous links removed to where the watch fit a wrist of about 6 3/4 inch at most. I emailed the seller asking him to either refund my money or provide the needed links to make the watch fit his description. he refused.
I showed eBay the picture of the other Rolex which he sold with a band clearly larger. The other watch was much more valuable yet he described them both as having the same value too which they don't. The descriptions were the same but the pictures different.
Ebay ruled that I used feedback extortion in asking for the links to make the watch fit the description even as I never mentioned feedback in any correspondence. Furthermore even as the watch was not as described (I tried to explain to them it is not much different than a seller advertising a size 9 ring that really was a size 7) eBay ruled in the sellers favor and I can not return the watch that is too small and does not match the description.
I share this as it is a bit off topic but I wonder if eBay's ruling has anything to do with $500+ in fees they now keep buy rulinjg against the buyer. I read every word of the buyer protection program and it seem like this is exactly the kind of the Ebay buyers protection describes.
I hope my bad fortune help some else. Do not use your paypal balance for a major purchase. With payment using paypal with a credit card you have a second layer of protection. I learned that lesson 4 years ago.
I seldom check PM's but do check emails often jason@seated.org
Buying top quality Seated Dimes in Gem BU and Proof.
Buying great coins - monster eye appeal only.
Buying top quality Seated Dimes in Gem BU and Proof.
Buying great coins - monster eye appeal only.
0
Comments
<< <i>Purchase another link or two???? >>
It's like returning a $5000 PCGS coin because of a crack in the holder. Ok, maybe that's apples and oranges, but same idea. It's not like you're out the $5000.
-Paul
a not as described case. Communicating with the seller opens up too many cans of worms.
Return or file.
bob
Sometimes I think that animals are smarter than humans, animals would never allow the dumbest one to lead the pack
It is the way eBay handled the claim that is bothersome. They want you to be assured when you make a purchase but how can you be based failed to refund what is an clear mis-description.
Furthermore, because they now claim I attempted to extort the links (to make the match the description) I lost my right to leave feedback. Ebay never stops amazing me, I just told the seller the watch did not match the description and was smaller than described and either want links to make it fit or return it.
Had I know I needed to buy links to make it fit, I would have adjusted my offer for that.
Buying top quality Seated Dimes in Gem BU and Proof.
Buying great coins - monster eye appeal only.
<< <i>If there was a return privilege you should have returned the watch. If not you should have just opened
a not as described case. Communicating with the seller opens up too many cans of worms.
Return or file.
bob
I did open a case and eBay ruled for the seller, I asked to return the watch and the seller wanted a 15% restocking fee. Something in the details of his 14 day return policy.
Always read the fine print, that is my fault but if it fit I would not have even wanted to.
Buying top quality Seated Dimes in Gem BU and Proof.
Buying great coins - monster eye appeal only.
<< <i>I tend to agree with the other comments already posted. Any Rolex dealer can order the needed links for a couple hundred dollars. If you bought it for $5,000 and felt like that was a good price then it's probably a $7,000 - $10,000 watch. Your still way ahead. >>
He actually claimed it was a $90,000 watch if Rolex new, according to Rolex it would be about $30,000 new, The other watch he sold would sell for $90,000 new.
Buying top quality Seated Dimes in Gem BU and Proof.
Buying great coins - monster eye appeal only.
so you have two watches that sold (new) @ $120k combined......yeah, you can afford to spring for some links
www.brunkauctions.com
<< <i>>>He actually claimed it was a $90,000 watch if Rolex new, according to Rolex it would be about $30,000 new, The other watch he sold would sell for $90,000 new.>>
so you have two watches that sold (new) @ $120k combined......yeah, you can afford to spring for some links
If only it was.
I will surive the link purchase, my trust in eBay's protection won't. Every purchase will be made with a American Express card via Paypal. This way if needed I can let them help.
Buying top quality Seated Dimes in Gem BU and Proof.
Buying great coins - monster eye appeal only.
And you paid with cash funds via paypal???? What part of the boards have you missed...ALWAYS USE A CREDIT CARD
You can still file a claim with Paypal, which I would do.
Ike Specialist
Finest Toned Ike I've Ever Seen, been looking since 1986
TN
PM this seller Id.... I want to add them to my "Blocked" list.
In God We Trust.... all others pay in Gold and Silver!
Depending on the year and model, each link can be quite pricey if purchased new from Rolex or an AD. Based on the supposed price new and the price you paid I'm guessing it's an older Day-Date model. If so, those links are over $400.00 each new from Rolex, and counterfeit links are a dime a dozen.
How can anyone in this thread tell the OP how much new links will cost when they have no clue?
<< <i>Link to auction
And you paid with cash funds via paypal???? What part of the boards have you missed...ALWAYS USE A CREDIT CARD
You can still file a claim with Paypal, which I would do. >>
I did file a claim which was rejected and did use a credit card. I have since filed a dispute with them.
The point of the post is warn others that even if a description does not match, one that a matter of fact like the size of a ring or the size of a watch, ebay may not cover you. What does that means for coins where they are more open to opinions?
Buying top quality Seated Dimes in Gem BU and Proof.
Buying great coins - monster eye appeal only.
<< <i>I believe what the OP is trying to convey.........had the watch been the right size (as advertised) then purchase of additional links (which are about 180 each depending on the bracelet) would have been factored into his offer or final purchase price................E-bay does not want to honor buyer protection as (not as described) because of the payout...........To add feedback extortion is simply avoidance.............Quite possibly the seller is high volume and that does make a difference regardless of what they say............As others have suggested putting a higher value item on credit cards does afford an additional layer of protection for buyers............ >>
You have got my point better than I put it.
Buying top quality Seated Dimes in Gem BU and Proof.
Buying great coins - monster eye appeal only.
The good new is a rolex dealer I know will give $500 less than I paid soat least my downside it limited.
The real point of this post is a general warning that if eBay can rule against such a black and white case and then issue my a warning for asking the seller to fix the watch to match the size he claimed it was and even further blocked me from leaving feedback and then issued me a warning for feedback extortion that is a concern we all should share.
Heck, I never even mentioned leaving any feedback in my emails to this guy at all.
The real lesson I hope to share is make sure to clear you paypal account out and use a credit card for any major purchase. Don't depend on eBay to have your back when it means they give up a profit to do so. They don't want the sale not to happen. If this was a $500 item I am sure the outcome would be different.
Buying top quality Seated Dimes in Gem BU and Proof.
Buying great coins - monster eye appeal only.
Box of 20
merse
I also collect expensive automatic watches and have had good luck buying links or used bracelets on Ebay. You might find what you need there before shelling out retail for a link or two.
“In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson
My digital cameo album 1950-64 Cameos - take a look!
<< <i>Why not provide a link to the auction if only to present both sides. >>
I'm not the brightest bulb in the socket, but even I got that pun.
<< <i>IMHO the way Ebay runs their buyer protection program is a Joke because they protect sellers more often than buyers with ligament complaints. They do allow you to appeal their decision but in my experience it's a waste of time. >>
I, for one, would not buy a ligament off of ebay in the first place. What was your complaint? You ordered an ACL, and the seller shipped a PCL?
merse
i figured this thread needs a US coin in it. it's no rolex, but there is a sundial.
I don't put anything past them. Ebayfree since 2007 and proud of it.
The government is incapable of ever managing the economy. That is why communism collapsed. It is now socialism’s turn - Martin Armstrong
<< <i>I have 7 Rolex's I wear, which band jubilee or oyster? Other?, what composition, may be able to help you out no cost. What goes around comes around. Good and Bad.
TN >>
You wear them on the right or left arm? I would love to see a pic, you got them all set to different time zones
NGC registry V-Nickel proof #6!!!!
working on proof shield nickels # 8 with a bullet!!!!
RIP "BEAR"
buy on ebay?
<< <i>this is fascinating info but I can't think of three people who even wear a watch anymore.
buy on ebay?
True, even when i waer a watch i still look at the cell phone for the time first.
But you should recieve what was described on ebay for the price you paid and have protection, wether it was a quarter or 5k
NGC registry V-Nickel proof #6!!!!
working on proof shield nickels # 8 with a bullet!!!!
RIP "BEAR"
Anytime a buyer threatens bad feedback if I don't do what they want, I know I'm in the driver's seat.
--Jerry
then again maybe not
I apologize to watch fans for that link but it made me laugh
When is the next avatar upload day?
<< <i>ADDED: It turns out the watch is a fake, a good one but a fake, the ebay response is we ruled against you so there is nothing you can do. What does that tell you? Buyers beware. Ebay has always been buyer beware. Now more than ever.
I have been avoiding ebay for 2 years now because of crap like this.
Cashback from Mr. Rebates
<< <i>ADDED: It turns out the watch is a fake, a good one but a fake, the ebay response is we ruled against you so there is nothing you can do. What does that tell you? Buyers beware. Ebay has always been buyer beware. Now more than ever.
The attitude of the people who handle this is not to be believed. It is a new world we are living in. >>
escalate, or you could go public.
make a YouTube video & FaceBook page for the watch.
Out eBay. Focus on eBay and its ongoing allowing of counterfeit goods to be sold there.
<< <i>I purchased a pre-owned watch on Eaby for in excess of $5000. >>
<< <i>according to Rolex it would be about $30,000 new. >>