PSA case smashed in the mail, card is fine - what to do?

scooter729

I received this card in the mail last week - it's a really tough golf card to find in this condition. The card was packaged decently by the eBay seller, with a couple of layers of bubble wrap in an envelope (not a bubble mailer).

The PSA case was totally smashed en route - front and back have the major breaks as you can see. These aren't just minor cracks in the case; each side (front and back) are broken into two pieces, held together at the edges.

At first glance, I assumed the card would be in two pieces. But then I looked and the card appeared fine. I was able to slide it around in the case (or what's left of it), up and down and side to side, and somehow, the card appears perfectly fine, despite the plastic being smashed all around it.

Now, my question - I want to keep the card, since it's a toughie in this condition. I would prefer for it to stay a PSA 7. Do I leave it in the PSA case and submit it for a re-holder? Do I have to break it out? If so, how? The shattered plastic is a bit sharp, and the last thing I want to do is split this sensitive card while trying to remove it from the slab.

Bring on the suggestions - I'm all ears.

Thanks!!

itzagoner

wrap gently in bubble wrap, BIG bubble wrap, insert into box and send to PSA for emergency surgery, slab replacement.

don't take it out.

scooter729

Thanks - any other thoughts on this one...?

bobbyw8469

If the card doesn't appear to be damaged, then PSA has a reholder service. IF the card is damaged, then the grade may drop. The reholder service is $5 per card.

epatmythes

I've intentionally damaged PSA cases in different ways just to see a) how easy it is, and b) what kind of damage might happen to the card inside... I mean, seriously, what else is one to do with modern cards they subbed... thinking they had a chance at a 10... and came back in the PSA 7 to 8.5 range!!!

With damage to the case like that, just looking through the plastic you might not notice anything... but I almost guarantee that once the card is taken out of the case, you will find that significant damage was done to the card. It might just be surface scratching that is only visible in raw light (IE. not masked behind a layer of plastic), but more likely some bends or folds, that are so tight because of the break it didn't even crease/wrinkle the card, that it's not really visible when still in the plastic.

I know it sucks to finally get a nice, high grade, tough card... especially one you really, really, really want in your collection... and have it not be what you expected! The reality is, given the damage to the case, and the extremely high likelihood of resulting damage to the card... I'd take the most obvious option of returning for a full refund. It might take awhile, but you will find that card again. But for this one, and what happened, I'd get your money back. That is definitely my advice on this situation.

Boopotts

TmbrWolf22

If the card was shipped insured.....be sure to file a claim with the P.O. I had the same thing happen....filed a claim through the P.O. and they reimbursed me the full insurance amount. I didn't even have to submit pics to them....(even though I had pics). In my case the card was torn.(still have it). In your case, you may be looking at a good discount on a card that you may be able to keep. I know this isn't your original question, and you probably have already done this, but something to think about.

sbtrailrider

Before

jay0791

I had that happen years ago. Had a 1967 tarkenton psa 8.

Case was cracked and thought card was fine. Years later when I took it out card had a crease.
Now what? sorry you fool.

Let seller know.

Its gonna cost more that $5 to send it to psa.

Do it soon. if thats your thoughts

Good luck.