eBay question
alifaxwa2
Posts: 3,104 ✭✭✭
I sold a $10 autograph. Sent to the PP unconfirmed address (it was PO box). Delivered on 3/15. I get it back on unopened and with delivery address covered up on 4/8. Checked the DC and it says VACANT, returned to sender. Doesn't actually say delivered back to sender, just that it was returned to sender.
How can I protect myself from getting my first neg?
I kind of want to keep the autograph now that its back to me. I am fine with refunding the money, but I dont want to get a neg feedback if they claim I never intended to sell it. How can I protect myself from the neg? Request to cancel the eBay sale and send refund, or do I just have to contact them for a better working address?
In the mean time, they are buying more ebay items and recieving and leaving feedback.
How can I protect myself from getting my first neg?
I kind of want to keep the autograph now that its back to me. I am fine with refunding the money, but I dont want to get a neg feedback if they claim I never intended to sell it. How can I protect myself from the neg? Request to cancel the eBay sale and send refund, or do I just have to contact them for a better working address?
In the mean time, they are buying more ebay items and recieving and leaving feedback.
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Comments
Also, never send to an unconfirmed address...PERIOD!!
Contact buyer and explain what has happened and ask him/her what they want to do, then abide by their wishes and hope for the best.
Joe
<< <i>Probably no way you can guarantee that you wont get a neg.
Contact buyer and explain what has happened and ask him/her what they want to do, then abide by their wishes and hope for the best.
Joe >>
Can I ask them to send money to cover a second shipping cost?
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