APMEX offers free gift for taking survey
Weiss
Posts: 9,941 ✭✭✭✭✭
And the gift is...
Free domestic shipping.
Really?
Free domestic shipping.
Really?
We are like children who look at print and see a serpent in the last letter but one, and a sword in the last.
--Severian the Lame
--Severian the Lame
0
Comments
I haven't bought from them in probably 2 years now. Sure they have a lot better selection, but I am finding much better premiums and shipping/insurance costs elsewhere.
<< <i>Sure they have a lot better selection, but I am finding much better premiums and shipping/insurance costs elsewhere. >>
"Are you intentionally trying to **** off your customers by losing their trust by offering some worthless "free gift" for completing a survey? Free shipping on a $3000 order? Really? Who green-lighted this train-wreck of an idea? Do you realize you are getting roasted all over the internet for your pathetic super-secret "Free gift" Ridiculous. Either offer a real gift or be upfront with what your are offering. I will not waste my time on your misleading emails again."
MJ
Fellas, leave the tight pants to the ladies. If I can count the coins in your pockets you better use them to call a tailor. Stay thirsty my friends......
How about a BU silver dime? What's that, like $2.25? Surely shipping is more than that on a $3k order?
Or an APMEX-brand 1/10th oz silver round.
Add in a buck for processing and a $.49 cent stamp and their cost would have been $4.
And I'd have RAVED about getting a BU merc for free. And if I know YOU (and I bet I do ), YOU would have raved about APMEX for sending you a free BU mercury dime, too. Right?
APMEX or the people they hired to run this questionnaire (surveymonkey) should know their market better.
Give us what we love for helping you (free PMs) and we'd sing your praises all over the place. Surprise us with something we don't want and lose customers.
--Severian the Lame
I'm glad that this was posted because I got the e mail also and took the survey in good faith only to find trhat I had to spend $3000 to get my" free" gift.Needless to say I was greatly disappointed in what they considered a gift.I just didnt know what to do about it,so thanks everyone.I will post a comment on facebook letting them know exactly how I feel.
This was deceptive. They could have mentioned it up front, so we know how they feel about us of we order less than $3k.
I sometimes select some things into my cart, then keep looking or come back the next day. Twice now i got email,
and I'm going to use that route to tell them, that since I feel mislead, I ordered the items from another place,
and now don't feel comfortable with them.
I'll look for another route to tell them each time I get something somewhere else. All I want them to do is fix it and change
their practice.
Successful card BST transactions with cbcnow, brogurt, gstarling, Bravesfan 007, and rajah 424.
We apologize. Last week we sent a survey to several customers and suggested a free gift to survey responders. We have received complaints regarding this offer and we want to acknowledge this feedback. Our intention was not to deceive our customers with the free shipping offer. We genuinely wanted to gather our customer’s perspective on investments in Silver, and we are very sorry to have unknowingly upset so many of our valuable customers. We are unable to respond specifically to those who completed the survey (since the survey was completely anonymous) however we will enter the email addresses of those customers who clicked on the survey link (whether it was completed or not) into a drawing to win one of three 1Oz 2012 Silver American Eagles. For those who would still like to use the free shipping code, please know that you can still use it until May 4th. We hope that you will accept our apology. Thank you, APMEX Marketing Team
In God We Trust.... all others pay in Gold and Silver!
--Severian the Lame
I too took the survey hoping for a meaningful gift. Should've known better.
In God We Trust.... all others pay in Gold and Silver!
<< <i>I took the survey and when I finished I felt like Ralphie in the movie "A Christmas Story" when he sends off for his Little Orphan Annie secret decoder ring only to find out that the "secret" message was an ovaltine commercial! >>
That's spot on.
"Inspiration exists, but it has to find you working" Pablo Picasso