Just interested...how many of your eBay buyers leave you feedback?
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To those of you who sell on eBay...what percentage of your buyers leave you feedback? I am curious because I 1) send a note with each purchase thanking the buyer and asking that they leave feedback, and 2) after a buyer pays, I always leave feedback for each and every one. I would estimate that 50-60% of the buyers actually reciprocate and leave feedback for me, the seller. I used to wait a period of time after I shipped out the card(s) to see if the buyer was satisfied, etc. but now I just pretty much post positive feedback a day or two after the purchase. I always post feedback to sellers whom I buy from also.
Any suggestions for raising the percentage? It isn't that I am worried about responses as I have over 4,000 feedbacks, all positive. But I would like to find a way to get a higher percentage of buyers to leave me feedback. Thanks for your input.
Any suggestions for raising the percentage? It isn't that I am worried about responses as I have over 4,000 feedbacks, all positive. But I would like to find a way to get a higher percentage of buyers to leave me feedback. Thanks for your input.
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Comments
7,442 Feedback left
86.4% left me feeback
I don't do anything to request FB, not worth my time, note, etc.
I leave FB for my buyers as soon as I get the item packed up, and enter the tracking # too. If they leave it upon receiving the item, fine, if not, I don't really care.
When I buy, probably about 20% of my activity, same thing. I leave it upon getting the item and don't worry if I don't get it as a buyer. Just too much else to have to deal with in life to worry about it, you can't change other people actions anyway.
some folks just wait and do a bunch at once, like at the end of the month or a chosen date, others just don't consider it necessary, which if they were choosing between a neg or nothing, nothing is fine with me.
i don't include a note. if they buyer is satisfied and leaves a positive, it's an extension of what we both know should already have happened.
let your work and your products do the talking. i'm sure there are plenty of people around who feel that you are an excellent representative of the system, whether they say so or not.
For sellers like 4SC, my feedback would add 0.0001% so I skip it.
IMF
Dodgers collection scans | Brett Butler registry | 1978 Dodgers - straight 9s, homie
As a buyer, I leave FB when I get the product and I'm honest in the grading of each criteria, i.e. If you're charging over $3 for a single card, I'm not giving you 5 stars...
i occasionally get so lazy that i simply forget who i'm talking to.
I NEVER leave feedback for others unless purchasing though. I'm sure that number would be a good 20-30% higher if I left feedback.
If someone requests it though I am happy to leave feedback.
As a seller, I used to post positive feedback for the buyer as soon as I received payment. Now I wait until they leave feedback for me, and I check to see if they dinged my stars. It doesn't really matter financially, because I haven't sold enough in the past year to get a 20% discount, so it's purely an ego thing. If they ding my stars (even just one 4 and three 5s) they don't get any positive feedback from me and get blocked. The ones who give me 5s across the board get a glowing comment.
ETA: The ones who get blocked are the ones who ding my stars without communicating to me first about an issue with the transaction, which is virtually all of the dingers.
Drew Brees RC 65/66 (98.4%)
2001 Brees 120/358 (33.5%)