How Do You Issue a Partial PayPal Refund?

Ironmanfan

I sold an item via eBay and the shipping was less than what I had anticipated/charged...I want to refund the buyer the difference. Do I have to send him a payment directly or is their a way to do it from the original transaction?

Thanks

IMF

Sean1125

Log in to Paypal> Click the details for the transaction you would like to issue a partial refund on> Click Issue Refund> In refund amount type in X Amount you wish to refund> Click Continue

Wallah!

mdkuom

Also, by refunding you will get part of your fees back as opposed to just sending directly.

Ironmanfan

thanks guys!

IMF

Ironmanfan

Guys:

I attempted to do this tonight and found this message from Pay Pal when I went into the transaction:

"You can only issue a full refund for this transaction. Please enter the full refund amount below"

Am I missing something?

Thanks again,

IMF

Sean1125

Nope, something with the transaction means you can only issue a full refund.

I'd need more details to make a determination... PM Sent

Foo3112

Or you can always just:

1 - Click on the "send money" tab.

2 - Enter their email, the amount you want to refund.

3 - Then click on the "Personal" Tab and send as a gift just to refund the difference.

Done