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Damaged shipment by Post Office...Should I open?

Received this package yesterday in plastic wrap with an enclosed letter from the PO....

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I can tell by the weight of the package that there are missing coins. My question is should I open the package and file a PayPal claim for the missing coins or should I just go to the Post Office on Maonday and see if they will take the package back as my wife signed for it while I was out yesterday? The packaging was very poor for the amount of weight enclosed; not even a bubble mailer.
Any thoughts?

Comments

  • LindeDadLindeDad Posts: 18,766 ✭✭✭✭✭
    You should of never have accepted it and just had them Return to Sender. Since your wife signed for it have her take it back.
    image
  • TinyTiny Posts: 2,598

    I had the same problem awhile back and USPS was not involved. I contacted the seller and sent them photos
    like these and he made the claim to USPS and refunded me my money. You need to open it and see what
    is missing and notifiy the seller so he can start a claim. Wait for the seller and see what they will do before you
    start a Pay Pal or eBay dispute. Just so long he bought insurance on the package you should NO Problem.
    Only bummer is the lost of the coins and they are probably laying on the floor of a post office or postal truck.

  • TomBTomB Posts: 22,023 ✭✭✭✭✭
    Is it possible it could have been opened by Customs?
    Thomas Bush Numismatics & Numismatic Photography

    In honor of the memory of Cpl. Michael E. Thompson

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  • ColonelKlinckColonelKlinck Posts: 383 ✭✭✭
    Package came from Germany. I have no idea if the seller had insurance; nothing on the envelope to indicate he did.
  • ColonelKlinckColonelKlinck Posts: 383 ✭✭✭


    << <i>Is it possible it could have been opened by Customs? >>



    No....the green sticker is the customs declaration.


  • << <i>

    << <i>Is it possible it could have been opened by Customs? >>



    No....the green sticker is the customs declaration. >>



    The green sticker plays no part in this , i get parcels every week from europe and i send , the sticker is put there a the time of posting.Its almost certainly been customs. They open mine all the time and even open tins of cocoa and tea to sift through,i dont know what they are looking for but its US customs doing it in my case.Ive had parcels that look like a grenade went off in the box and theres nothing i can do about it.US customs at their best.
  • PerryHallPerryHall Posts: 46,766 ✭✭✭✭✭


    << <i>They open mine all the time and even open tins of cocoa and tea to sift through,i dont know what they are looking for but its US customs doing it in my case.Ive had parcels that look like a grenade went off in the box and theres nothing i can do about it.US customs at their best. >>



    I think we can all guess what they are looking for---drugs.

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • ColonelKlinckColonelKlinck Posts: 383 ✭✭✭
    If it were customs, why would the package be "light" by more than a few coins?
  • Considering i live in a land awash with drugs , what eactly do they think is coming from Scotland and from my mother at that lol We are not known for producing anything other than whisky and golf : )
  • PerryHallPerryHall Posts: 46,766 ✭✭✭✭✭


    << <i>You should of never have accepted it and just had them Return to Sender. Since your wife signed for it have her take it back.
    image >>



    Good point---don't sign for or accept any package that looks like it's been opened or tampered with. Tell the mailman to return it to the sender and send him a message explaining what is happening as a courtesy to him. Obviously this wouldn't apply to any package that went through a customs inspection.

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭
    Do not open and take it back to USPS ASAP.


  • << <i>If it were customs, why would the package be "light" by more than a few coins? >>



    Could be a few reasons , the package should mention a weight at time of posting and the weight apparantly is different now.Im not saying customs help themselves to whats inside but they do open and inspect parcels at random and this is exactly what you get with a nice little letter saying sorry.
    I can't put into words how frustrating it is.Bottem line i suppose we dont know what or how many are missing either.


  • << <i>You should of never have accepted it and just had them Return to Sender. Since your wife signed for it have her take it back.
    image >>



    +1
  • BryceMBryceM Posts: 11,851 ✭✭✭✭✭
    You are absolutely certain there are missing coins? Any chance it's all there? My guess is that making this all work out to everyone's satisfaction is going to be dicey given the international nature of the shipment.
  • PerryHallPerryHall Posts: 46,766 ✭✭✭✭✭


    << <i>Considering i live in a land awash with drugs , what eactly do they think is coming from Scotland and from my mother at that lol We are not known for producing anything other than whisky and golf : ) >>



    How do they know it's from your mother? The sender can put any name on the return address label. Right? What else would they be looking for unless it's just a random search.

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire



  • << <i>

    << <i>Considering i live in a land awash with drugs , what eactly do they think is coming from Scotland and from my mother at that lol We are not known for producing anything other than whisky and golf : ) >>



    How do they know it's from your mother? The sender can put any name on the return address label. Right? What else would they be looking for unless it's just a random search. >>



    Well , we have the same surnames for a start , the parcels are weekly and always bear the same name and address , the UK post office does not accept international parcels without paperwork and signatures.You'd think after 5 years of busting open my tea they might wise up and think..ok
    If they are really looking for drugs why is it that not one single parcel ive sent has ever been tampered with or inspected going the other way ? Anyone sending drugs to the US well .. its like taking icecubes to alaska or coal to newcastle.

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