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I may have to quit selling silver to Europe

notwilightnotwilight Posts: 12,864 ✭✭✭
in U.S. Coin Forum
Sold one of these to a guy in Italy. I don't think you can see the sales but the last one went to Italy. Shipped on Jan 23 via priority mail flat rate envelope international. today he files paypal claim, not rec'd. Tracking show it left San Diego Jan 24. Nothing else. However, I'm not sure internatational tracking shows once it gets there.

Bottom line, I can afford to ship via insured international shipping with 3rd party insurance for expensive items. But you can't insure inexpensive items and too many get lost.

--Jerry

Comments

  • CarlWohlforthCarlWohlforth Posts: 11,074 ✭
    That is a pain! I hope it shows up tomorrow...
    Carl's Coins website w/ links to Carl's auctions
  • lasvegasteddylasvegasteddy Posts: 10,417 ✭✭✭
    sorry to hear...
    yeah i refuse to deal outside the us on sales myself just for such reasons
    everything in life is but merely on loan to us by our appreciation....lose your appreciation and see


  • TURBOTURBO Posts: 494 ✭✭✭


    << <i>sorry to hear...
    yeah i refuse to deal outside the us on sales myself just for such reasons >>

    image
  • SaorAlbaSaorAlba Posts: 7,593 ✭✭✭✭✭
    Italy has been well known as a place not to trust the local post office. Russia is another bad place.
    Tir nam beann, nan gleann, s'nan gaisgeach ~ Saorstat Albanaich a nis!
  • notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>Italy has been well known as a place not to trust the local post office. Russia is another bad place. >>



    I believe I've lost one to Italy before. I'd say +1. --Jerry
  • lasvegasteddylasvegasteddy Posts: 10,417 ✭✭✭
    yup...follow your gut jerry
    it's saying quit so do it
    have a great weekend
    everything in life is but merely on loan to us by our appreciation....lose your appreciation and see


  • derrybderryb Posts: 37,579 ✭✭✭✭✭
    plenty of buyers closer to home

    No Way Out: Stimulus and Money Printing Are the Only Path Left

  • OnlyGoldIsMoneyOnlyGoldIsMoney Posts: 3,414 ✭✭✭✭✭


    << <i>Italy has been well known as a place not to trust the local post office. Russia is another bad place. >>



    Thanks for that information. I've purchased a number of silver items from a seller in Greece and never had a problem. Considering that country's problems I unreasonably assumed their postal service could not be trusted - I was wrong.
    NO END IN SIGHT LIB $2.50'S CAC ONLY
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  • fly2kfly2k Posts: 47
    You can always charge 25$ bucks more for shipping so you can get insurance. Then if they REALLY want it, they can pay the insurance.
    This is so fun
  • amwldcoinamwldcoin Posts: 11,269 ✭✭✭✭✭
    I don't ship to Italy now either. I will say it usually takes a solid 1-2 months for numismatic items to clear customs. If anything in the package is more than 100 years old the buyer has to pay a minister of the museums to inspect and approve the import. I just had a guy say he didn't receive his coin. It was a modern Italian coin. I told him about the dealys. I haven't heard a word...perhaps his claim time expired,he received the coin,...or maybe,just maybe ebay banned him for too many missing packages? I need to go look...LOL!
  • nibannynibanny Posts: 2,761 ✭


    << <i>

    << <i>Italy has been well known as a place not to trust the local post office. Russia is another bad place. >>



    Thanks for that information. I've purchased a number of silver items from a seller in Greece and never had a problem. Considering that country's problems I unreasonably assumed their postal service could not be trusted - I was wrong. >>



    It's not the way out but the way in.
    The postal service in Italy is not reliable, especially when you have to showthe value for customs purposes. The national traffic is usually better. I have never shipped anything to Italy, except for some pictures or calendars for the holidays.
    I am italian, btw.


    The member formerly known as Ciccio / Posts: 1453 / Joined: Apr 2009
  • airplanenutairplanenut Posts: 22,366 ✭✭✭✭✭
    I only ship Registered and Express to Italy, and even the Registereds don't have the best track record. The Italian Post Office is among the very worst in the world (and I say that regularly shipping 25-50 international packages all over the world every week). Customs delays are enormous, and many items just don't get there. I've also never had good luck with International Priority Flat Rate envelopes. I've sent them to Germany, France, and South Korea (the latter two are usually pretty good from the US) and the fastest one took 2 months. It's one service I now fully refuse to use.
    JK Coin Photography - eBay Consignments | High Quality Photos | LOW Prices | 20% of Consignment Proceeds Go to Pancreatic Cancer Research
  • airplanenutairplanenut Posts: 22,366 ✭✭✭✭✭


    << <i>Italy has been well known as a place not to trust the local post office. Russia is another bad place. >>

    Don't forget China, South Africa, and Brazil.
    JK Coin Photography - eBay Consignments | High Quality Photos | LOW Prices | 20% of Consignment Proceeds Go to Pancreatic Cancer Research
  • WTCGWTCG Posts: 8,940 ✭✭✭
    The Italian postal system isn't exactly the standard of excellence. The package will probably show up eventually but that could be many months from now.
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  • Wolf359Wolf359 Posts: 7,663 ✭✭✭
    Now hold on.

    In This Recent Thread, you told me ""I would have refunded.""" - when a buyer claims to have not received the item.

    Can you clarify why are you NOT WILLING to refund the buyer?
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  • Harry779Harry779 Posts: 902 ✭✭
    I had a friend ship me some silver coins from England.
    Took 2 months to arrive and customs opened one of the mint sealed packages.
    Arrived after i thought it was lost.
  • Mar327Mar327 Posts: 2,074
    We sent a $25 item to Germany last year and earned a PayPal claim and a negative. We were in constant communication with the man, he was understanding for about 2 weeks til he hit us with that. Nothing we could do, either it was lost or he played the lost card. But that was the 2nd international sell to go missing and will be the last.
    Have bought and sold on BST, many references available when asked.
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,537 ✭✭✭✭✭
    I would think our European brothers would not give two pfennig or 1/25th of a Euro's worth of concern for what you do , either way.

    However, rather than give up a revenue stream even PCGS has finally made tracks in (Europe and Asia), you might insure it as though it IS expensive, because you can afford it and you're the one who stands to win as we make great strides with global partnering. (See Jeremy's post for amount of global traffic).
    So it costs a bit more, and the bottom line is (ebay and pay pal employ a lot of people, as do the postal services in both countries). Of course in business, the real bottom line is often dependent on how much Euro'd (you're owed).
    That was an English pun and an accounts receivables joke, dumb as it may read. image

    There are very nice people all over the world and a few bad apples don't spoil the whole bunch.

    ``https://ebay.us/m/KxolR5

  • notwilightnotwilight Posts: 12,864 ✭✭✭
    The only reliable, fully insured international shipping I've found is provided by www.parcelpro.com. Shipping for a silver eagle 70 would be more than the cost of the eagle. That would probably violate ebay rules. Plus, it is more trouble than I want to go to for a $100 sale.

    One thing this thread has made me aware of is that it might still arrive. I don't know what to do with that info. Paypal will probably just close the dispute and give the money back if I don't argue since I don't have proof of delivery. I have a very good relationship with paypal and they would probably hold it open a month if I asked them. However, we would be trusting the buyer to tell us it arrived and that would take me past my 45 day time frame to file to get my ebay fees back. I'm afraid asking for more time would just cost me another $10 so I'll probably just let them close it and move on.

    thanks,
    Jerry
  • notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>We sent a $25 item to Germany last year and earned a PayPal claim and a negative. We were in constant communication with the man, he was understanding for about 2 weeks til he hit us with that. Nothing we could do, either it was lost or he played the lost card. But that was the 2nd international sell to go missing and will be the last. >>



    Although I've probably had 5 or 6 international packages go missing (all to europe), I've never gotten a neg. This guy is typical. He never contacted me, file a paypal claim, and will get his money back. --Jerry
  • pitbosspitboss Posts: 8,643 ✭✭✭
    I have shipped 3 coins to foreign countries and only one arrived.

    That was the one to Canada.

    One to Japan and one to England did not and I had to eat them.

    Boy were they hard to chew!

    No more international shipping for me!
  • notwilightnotwilight Posts: 12,864 ✭✭✭
    coincidentally I was looking at remotes for canon DSLRs and found this seller of generic remotes who ships worldwide except Italy and Nigeria. LOL.

    ebay link

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