<< <i>I recently made the decision to go to free shipping on my auctions. I charge a reasonable opening bid to protect me from losing money on anything and go from there. This method of rating us on shipping charges is WRONG! There should be some simple guidelines (other than free) that sellers have for shipping charges that is deemed reasonable. As long as seller charges within these guidelines buyer should not be able to "ding" ratings.
EBay please fix this!
Joe >>
What really lights a fire under my arse is that the seller has no recourse to demonstrate to Ebay that shipping fees were accurate. I spent an hour once arguing with an Ebay rep that I have receipts to back up all my shipping charges and that the seller should have recourse to defend himself from star dingers. They said that violates the buyers privacy. When I counter what about sellers' rights, all I got was the party line to offer free shipping, and me pushing back then give me free listings all the time. Part of the shipping problem started with sellers in other categories, like computers, when someone sells an I phone for 99 cents and then charges $200 for shipping, thus avoiding Ebay fees. Personally, I'm through selling small items on Ebay. I'm consigning more cards to Mike of Sirius Sports Cards. Its been a mixed bag but the advantages are I don't have to deal with pinheads, nor do any shipping plus I'm away from the prying eyes of the IRS. It doesn't hurt that Mike's office is down the street from mine.
<< <i>it's Shipping AND Handling Charges per their categorization, which of course is nothing more than a vague overlay to what really gets done. NO ONE should be allowed to rate after agreeing to BUY. it's a dysfunctional aspect of the site. by agreeing to pay the S/H you are essentially saying "That's fine with me. I will pay that because I want the item." then, to be ALLOWED to alter the path of an otherwise honest and decent seller is complete and utter BULLCRAP!! so, are you saying you would buy an item to not only enjoy the pleasure of owning it, but also to expose someone whose policy you don't necessarily agree with? is this what we've become?
Alter the path? Not sure what exactly that means.
I will expose someone if I don't agree with their shipping & handling charges same as I would if they misrepresent their item via their description. Why wouldn't I? I am given the ability to rate the transaction across multiple facets and am giving my honest assessment. If you don't want to be rated on S&H you have a mechanism to prevent that provided by eBay. Use it. Just because some buyers misuse the DSR system doesn't mean the system is unfair or flawed. There is a segment of the population that will misuse/abuse anything.
eBay even gives sellers a discount on their fees if they do a good job and make their customers happy as rated by DSRs. So the DSR system helps good sellers. Are there situations where the system is a little draconian (like freezing funds due to DSR) absolutely but that doesn't mean rating system is wrong. It just means Paypal is applying the results of the ratings unfairly in a few select cases.
Cheers,
Robb >>
So if I charge you $5 to ship something that cost me $6 to ship and you don't like the fee even though I LOSE money, it's still ok to ding my stars?
The problem I have is sometimes you can't narrow down who left a bad DSR and what transaction might have been in involved, so how does a seller know what parts of the transaction that they must improve on to provide better customer service.
Well said.
Those who don't sell any volume on ebay are probably unaware of the money grab ebay is now doing with the shipping costs. As of I think last April, ebay started taking a percentage out of the shipping amount from sellers. For $3 shipping, ebay takes out 33 cents. So when you're complaining about high shipping charges, you the buyer, 'should' really be complaining to ebay about their high fees. As fee's keep going up sellers will leave the site. It's already been happening over the past few years.
With the postal increase going into effect Monday, more sellers will be losing on the shipping costs more than ever.
And its a double dip because they take it on both Ebay and Paypal
We can all single out policies and fees that we don't agree with as buyers but truth is that ebay still offers a tremendous venue for card and collectible sales, far better than any other option, especially if you don't normally have high-end product, and allows you as the seller to control the pricing and promotion by listing description of your product. If ebay were so flawed, sellers would simply find other alternatives to selling their product, but ebay is still the best place to go, and if it weren't we wouldn't all be complaining about it on a regular basis like we do.
Show me one line of business that doesn't involve overhead expenses and fees like the ones ebay charges. And with 50 free auction listings per month, you can actually set your prices to whatever amount you need to make the profit you need and pay nothing unless that item sells. Ebay does have its fair share of other issues (like siding with the buyer in disputes when they buyer is the one clearly at fault), but transaction fees aren't one of them, imo..
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
Comments
Ebay Store:
Probstein123
phone: 973 747 6304
email: rickprobstein1@gmail.com
Probstein123 is actively accepting CONSIGNMENTS !!
<< <i>I recently made the decision to go to free shipping on my auctions. I charge a reasonable opening bid to protect me from losing money on anything and go from there. This method of rating us on shipping charges is WRONG! There should be some simple guidelines (other than free) that sellers have for shipping charges that is deemed reasonable. As long as seller charges within these guidelines buyer should not be able to "ding" ratings.
EBay please fix this!
Joe >>
What really lights a fire under my arse is that the seller has no recourse to demonstrate to Ebay that shipping fees were accurate. I spent an hour once arguing with an Ebay rep that I have receipts to back up all my shipping charges and that the seller should have recourse to defend himself from star dingers. They said that violates the buyers privacy. When I counter what about sellers' rights, all I got was the party line to offer free shipping, and me pushing back then give me free listings all the time. Part of the shipping problem started with sellers in other categories, like computers, when someone sells an I phone for 99 cents and then charges $200 for shipping, thus avoiding Ebay fees. Personally, I'm through selling small items on Ebay. I'm consigning more cards to Mike of Sirius Sports Cards. Its been a mixed bag but the advantages are I don't have to deal with pinheads, nor do any shipping plus I'm away from the prying eyes of the IRS. It doesn't hurt that Mike's office is down the street from mine.
<< <i>it's Shipping AND Handling Charges per their categorization, which of course is nothing more than a vague overlay to what really gets done.
NO ONE should be allowed to rate after agreeing to BUY. it's a dysfunctional aspect of the site. by agreeing to pay the S/H you are essentially saying "That's fine with me. I will pay that because I want the item." then, to be ALLOWED to alter the path of an otherwise honest and decent seller is complete and utter BULLCRAP!!
so, are you saying you would buy an item to not only enjoy the pleasure of owning it, but also to expose someone whose policy you don't necessarily agree with? is this what we've become?
Alter the path? Not sure what exactly that means.
I will expose someone if I don't agree with their shipping & handling charges same as I would if they misrepresent their item via their description. Why wouldn't I? I am given the ability to rate the transaction across multiple facets and am giving my honest assessment. If you don't want to be rated on S&H you have a mechanism to prevent that provided by eBay. Use it. Just because some buyers misuse the DSR system doesn't mean the system is unfair or flawed. There is a segment of the population that will misuse/abuse anything.
eBay even gives sellers a discount on their fees if they do a good job and make their customers happy as rated by DSRs. So the DSR system helps good sellers. Are there situations where the system is a little draconian (like freezing funds due to DSR) absolutely but that doesn't mean rating system is wrong. It just means Paypal is applying the results of the ratings unfairly in a few select cases.
Cheers,
Robb >>
So if I charge you $5 to ship something that cost me $6 to ship and you don't like the fee even though I LOSE money, it's still ok to ding my stars?
The problem I have is sometimes you can't narrow down who left a bad DSR and what transaction
might have been in involved, so how does a seller know what parts of the transaction
that they must improve on to provide better customer service.
Well said.
Those who don't sell any volume on ebay are probably unaware of the money grab ebay
is now doing with the shipping costs. As of I think last April, ebay started taking a percentage
out of the shipping amount from sellers. For $3 shipping, ebay takes out 33 cents. So when
you're complaining about high shipping charges, you the buyer, 'should' really be complaining
to ebay about their high fees. As fee's keep going up sellers will leave the site. It's already been
happening over the past few years.
With the postal increase going into effect Monday, more sellers will be losing on the shipping
costs more than ever.
And its a double dip because they take it on both Ebay and Paypal
Show me one line of business that doesn't involve overhead expenses and fees like the ones ebay charges. And with 50 free auction listings per month, you can actually set your prices to whatever amount you need to make the profit you need and pay nothing unless that item sells. Ebay does have its fair share of other issues (like siding with the buyer in disputes when they buyer is the one clearly at fault), but transaction fees aren't one of them, imo..
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.