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OT: Should I become a star dinger?

I bought a blank Harley Davidson house key on ebay recently, and I had it cut at a hardware store. It worked fine for a couple of days and then it just broke in half in the lock (thankfully I was able to get it out without calling a locksmith). The seller said "sorry, no refunds", and ebay found in the seller's favor. It's obviously not a big deal because it's a low $ item - it's just about principle. I was thinking about leaving a neutral feedback, 3 stars for "How accurate was the item description?" and 5 stars for the others.

Too harsh? Not harsh enough? What say you? Thanks.

Comments

  • Honestly, if you came back to someone in under a week saying that item broke doing what it was intended for, then the item wasn't worthy to be sold.

    I would send him a message letting him know if he doesn't issue you a replacement (probably cheaper for him than a refund - or ask for a refund, either works)...

    Let him know that you feel that since the item broke in X time frame he is responsible for selling a faulty product - and negative feedback will be left about the product if it isn't replaced.


    Pretty much make no mention of any beef with him, let him know the feedback will be strictly that the item isn't reliable, something to that extent... Ebay can't delete it if you don't curse him out or make a personal reference.

    Give him whatever stars you feel necessary for shipping etc (be truthful), but give him a 1 for item description or something, which is what he would warrant. That shows ebay you aren't purposely dinging the stars, just one category.



    Those are my thoughts...

    Sean
  • larryallen73larryallen73 Posts: 6,067 ✭✭✭
    From what you said I don't see that the seller did anything wrong. Items bought on Ebay do not typically come with a warranty. It's impossible to prove if he knew the keys were cheap; or even if they were as it could have been a fluke situation. The smart seller would refund the money but likewise the smart buyer would give positive and move on with life.
  • brendanb438brendanb438 Posts: 1,595 ✭✭✭


    << <i>From what you said I don't see that the seller did anything wrong. Items bought on Ebay do not typically come with a warranty. It's impossible to prove if he knew the keys were cheap; or even if they were as it could have been a fluke situation. The smart seller would refund the money but likewise the smart buyer would give positive and move on with life. >>




    Smart buyer would give a positive? WTH why would you give a positive if you bought something that broke within a week while using it in the method it is suppose to be used? The item is a POS and shouldn't have been sold in the first place. If the seller doesn't either issue you a refund or a replacement than you leave a NEG and give him 1 star for item as described. Anything less is pure BS and allows him to continue to sell junk to others.
  • mlbfan2mlbfan2 Posts: 3,115 ✭✭✭


    << <i>I would send him a message letting him know if he doesn't issue you a replacement (probably cheaper for him than a refund - or ask for a refund, either works)... >>



    I explained to him what happened, and he said no to a refund, and no to a partial refund. He blames my lock (but for years I've had no problems with my regular keys).


  • << <i>

    << <i>From what you said I don't see that the seller did anything wrong. Items bought on Ebay do not typically come with a warranty. It's impossible to prove if he knew the keys were cheap; or even if they were as it could have been a fluke situation. The smart seller would refund the money but likewise the smart buyer would give positive and move on with life. >>




    Smart buyer would give a positive? WTH why would you give a positive if you bought something that broke within a week while using it in the method it is suppose to be used? The item is a POS and shouldn't have been sold in the first place. If the seller doesn't either issue you a refund or a replacement than you leave a NEG and give him 1 star for item as described. Anything less is pure BS and allows him to continue to sell junk to others. >>



    because thats like buying a mint bb card and a week later dropping it on the floor dinging a corner and trying to get your money back because the card stock should have handled the drop... the key was altered by him having it cut, how do you know it wasnt something the hardware store did when they cut it,,, jeepers,,
    imageimageimageimageimage
  • Bigjohn... Then the seller should still replace (if he knows his keys aren't faulty), because that is the cost of business, and it is proper customer service... I worked CS for a while and you just make the customer happy if it's reasonable.... A key that broke in a lock is reasonable to replace and probably pretty cheap.
  • jivanjivan Posts: 1,009
    IT OBVIOUSLY IS A BIG DEAL.....for you to take the time and pose your issue on here.....I would ding the hardware guy!!!!! I mean, they sell these blank keys in almost every home depot or other key/alarm places but you chose to go the ebay route for a housekey????? hope you don't buy your condoms on the bay also....
    always looking for 1969 graded basketball
  • that may be your idea of CS but mibfan altered the item he bought,, why should a seller honor something different back, because its good pr,, my gosh man take some responsibility for what you've done,, wtf is this world coming to if your going to screw up a guys livelyhood because you altered the item he bought off you then break it and ask for your money back,, passing the buck, stick it to him, im gonna waste money shipping it back because i was wronged,ding his stars so i can get even,,, jeepers,, take a little responsibility for what you did,, Cs my arse,, thats bull
    imageimageimageimageimage
  • The seller sells the keys knowing they are intended to be used.....

    He wouldn't sell you keys that aren't usable.... Hence a key breaking being his cost of business....


    Like I said, I'm sure that if his keys weren't faulty and he knew it he SHOULD be replacing it.


    If they are faulty he should just give a refund because they probably cost him nothing and it isn't worth the hassle.


  • KbKardsKbKards Posts: 1,782 ✭✭✭
    Underwear is intended to be used too, but you can't demand a refund if you crap your pants. What was the blood-alcohol level at the time of breakage?
  • mlbfan2mlbfan2 Posts: 3,115 ✭✭✭


    << <i>I mean, they sell these blank keys in almost every home depot or other key/alarm places but you chose to go the ebay route for a housekey????? >>



    It was $5 w/free shipping, and I got 10 cents in ebay bucks! image
  • I don't think you guys realize that retailers are obligated to replace faulty products... And that is what I am considering the seller at this point because from mlbfan's description, the guy sells items like this.



    If you buy a key from home depot and it broke in 2 days... They would replace it... Because that is what is supposed to happen.



    I'm pretty sure you would feel the same way had you have a product break on you in 2 days, stop playing hardass on the internet.


    All it boils down to is that the seller didn't list just one key... He sells his keys on ebay... So he is a key retailer, and if his product is faulty, it needs to be replaced or refunded.
  • mlbfan2mlbfan2 Posts: 3,115 ✭✭✭


    << <i>Underwear is intended to be used too, but you can't demand a refund if you crap your pants. What was the blood-alcohol level at the time of breakage? >>



    If I crapped my pants, that would be all my fault. What did I do wrong with the key? All I did was use it about 3 times. I've never had a key break before in 25+ years. My BAC was 0.0%
  • MeteoriteGuyMeteoriteGuy Posts: 7,140 ✭✭
    It amazes me we get a post like this every week. I really don't know how many of you survive in the world. I see half of you confused and lost in a grocery store because product C is out of stock.
    Collecting PSA graded Steve Young, Marcus Allen, Bret Saberhagen and 1980s Topps Cards.
    Raw: Tony Gonzalez (low #'d cards, and especially 1/1's) and Steve Young.


  • << <i>It amazes me we get a post like this every week. I really don't know how many of you survive in the world. I see half of you confused and lost in a grocery store because product C is out of stock. >>



    Because they know they get an answer. I don't mind answering them every once in a while.


    Edited to add...

    I know that on the board a lot of questions about shipping, ebay, and paypal will get answered accurately, so if I do have a question I can ask it here.
  • MeteoriteGuyMeteoriteGuy Posts: 7,140 ✭✭


    << <i>

    << <i>It amazes me we get a post like this every week. I really don't know how many of you survive in the world. I see half of you confused and lost in a grocery store because product C is out of stock. >>



    Because they know they get an answer. I don't mind answering them every once in a while. >>




    You don't mind answering every time and multiple times.
    Collecting PSA graded Steve Young, Marcus Allen, Bret Saberhagen and 1980s Topps Cards.
    Raw: Tony Gonzalez (low #'d cards, and especially 1/1's) and Steve Young.


  • << <i>You don't mind answering every time and multiple times. >>



    It passes the time sometimes, so like I said, it doesn't really bother me - I don't click on them unless I'm prepared to post.


    Instead of posting something negative people should just move on, there's no need to try and make someone feel bad because you disagree with their post.... If it's OT don't click it and let it die... If it gets no posts and they don't bump it no harm/no foul is done.
  • psychumppsychump Posts: 1,378 ✭✭✭
    You should deeply consider being a STAR RIDER!!!
    http://www.youtube.com/watch?v=nesur4wl1Ls&amp;feature=related
    Tallulah Bankhead — 'There have been only two geniuses in the world. Willie Mays and Willie Shakespeare.'


  • << <i>IT OBVIOUSLY IS A BIG DEAL.....for you to take the time and pose your issue on here.....I would ding the hardware guy!!!!! hope you don't buy your condoms on the bay also.... >>





    imageimageimage

    YeeHahimage

    Neilimage
    Actually Collect Non Sport, but am just so full of myself I post all over the place !!!!!!!
  • larryallen73larryallen73 Posts: 6,067 ✭✭✭
    I don't think you guys realize that retailers are obligated to replace faulty products...

    It's what they SHOULD do but there is no law that requires them replace a faulty product. The seller may be a delta bravo but there is certainly no law that requires them to replace a product. If they were selling knowingly faulty products then I might be inclinded to leave a neg but we have no proof. Again, I think it's move on with life time for the OP... in my humble opinion.
  • Now is where I get to say I meant morally obligated right?

    image
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    I have a question, I recently crapped, I bought some 2 ply paper off of ebay. The seller stated
    it would be ok to use this specific brand of TP because it breaks down fast in septic systems. My septic system
    backed up and now the seller won't pay for it to be pumped out. I have repeatedly emailed him
    and even spoke to him on the phone, (skype actually) now he won't return my emails nor take my calls.
    Should I file a SNAD? Ding his stars? Can someone please help me??? What can I do? I have to crap in
    a bucket and dump it outside (into my neighbors yard). Thanks in advance.


    Good for you.
  • bkingbking Posts: 3,095 ✭✭


    << <i>I have a question, I recently crapped, I bought some 2 ply paper off of ebay. The seller stated
    it would be ok to use this specific brand of TP because it breaks down fast in septic systems. My septic system
    backed up and now the seller won't pay for it to be pumped out. I have repeatedly emailed him
    and even spoke to him on the phone, (skype actually) now he won't return my emails nor take my calls.
    Should I file a SNAD? Ding his stars? Can someone please help me??? What can I do? I have to crap in
    a bucket and dump it outside (into my neighbors yard). Thanks in advance. >>



    If your neighbor's house is vacant at the moment, it is perfectly acceptable.
    ----------------------
    Working on the following: 1970 Baseball PSA, 1970-1976 Raw, World Series Subsets PSA, 1969 Expansion Teams PSA, Fleer World Series Sets, Texas Rangers Topps Run 1972-1989
    ----------------------

    Successful deals to date: thedudeabides,gameusedhoop,golfcollector,tigerdean,treetop,bkritz, CapeMOGuy,WeekendHacker,jeff8877,backbidder,Salinas,milbroco,bbuckner22,VitoCo1972,ddfamf,gemint,K,fatty macs,waltersobchak,dboneesq


  • << <i>I have a question, I recently crapped, I bought some 2 ply paper off of ebay. The seller stated
    it would be ok to use this specific brand of TP because it breaks down fast in septic systems. My septic system
    backed up and now the seller won't pay for it to be pumped out. I have repeatedly emailed him
    and even spoke to him on the phone, (skype actually) now he won't return my emails nor take my calls.
    Should I file a SNAD? Ding his stars? Can someone please help me??? What can I do? I have to crap in
    a bucket and dump it outside (into my neighbors yard). Thanks in advance. >>



    lololol,, its like buying a stick of wood to carve into something,,, screw it up and ask for a refund because although he sold it to me i couldnt carve it the way i wanted to so gimme my money back,,,

    HE ALTERED THE KEY!!!!,,, hello,
    imageimageimageimageimage
  • BoopottsBoopotts Posts: 6,784 ✭✭
    All you do when you ding stars is make Ebay more money. If that's what you want, then do it.
  • mlbfan2mlbfan2 Posts: 3,115 ✭✭✭


    << <i>HE ALTERED THE KEY!!!!,,, hello, >>



    Yes, but it's not like I did anything out of the ordinary. A blank key is made to be cut.

    If I bought an old coin and decided to drill a hole in it to make a necklace, I wouldn't even consider asking for a refund if it broke in half.
  • KbKardsKbKards Posts: 1,782 ✭✭✭
    If I bought an old coin and decided to drill a hole in it to make a necklace, I wouldn't even consider asking for a refund if it broke in half.

    On the coin or drill bit? What if you just bought the drill bit and it broke the first time you used it. The seller must be at fault.


  • << <i>All you do when you ding stars is make Ebay more money. If that's what you want, then do it. >>


    Ding, ding, we have a winner here. +1
    From what I can tell, 707 is the DOLLAR STORE compared to deans_cards. For what that guy charges, if I ever bought anything from him I would expect it to be delivered to me in a frickin' limo.
    ~WalterSobchak
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    I gotta go and do doodoo.
    Good for you.


  • << <i>

    << <i>IT OBVIOUSLY IS A BIG DEAL.....for you to take the time and pose your issue on here.....I would ding the hardware guy!!!!! hope you don't buy your condoms on the bay also.... >>




    Was this a bad purchase then.

    image

    Bob
    Not an alt, just a lurker

    Looking for Bob Uecker cards

    My Ebay Auctions
  • mlbfan2mlbfan2 Posts: 3,115 ✭✭✭


    << <i>All you do when you ding stars is make Ebay more money. If that's what you want, then do it. >>



    More fees for ebay means a lesser chance of ebay raising their fees.

    I don't think this seller sells enough to qualify for a discount anyway.
  • zep33zep33 Posts: 6,897 ✭✭✭
    people collect broken keys. List it back on Ebay and sell it for more than you paid.

  • BrickBrick Posts: 4,999 ✭✭✭✭✭
    Perhaps the seller is afraid he is being scammed for a refund and the key is fine. If it is a matter of principle offer to ship it back at your expense for your refund. BTW I know Tebows cards are high now but should I buy now in case he wins the super bowl and the price goes even higher?
    Collecting 1960 Topps Baseball in PSA 8
    http://www.unisquare.com/store/brick/

    Ralph



  • << <i>people collect broken keys. List it back on Ebay and sell it for more than you paid. >>



    Could you list both parts separately, or would you have to sell them as a set?

    Bob
    Not an alt, just a lurker

    Looking for Bob Uecker cards

    My Ebay Auctions


  • Are you sure it was a key that could be cut and used in a lock and it wasn’t a novelty key that people collect?
  • zep33zep33 Posts: 6,897 ✭✭✭


    << <i>

    << <i>people collect broken keys. List it back on Ebay and sell it for more than you paid. >>



    Could you list both parts separately, or would you have to sell them as a set?

    Bob >>



    definitely separate auctions, that way 2 collectors can get in a bidding war and then the sky's the limit.

  • mlbfan2mlbfan2 Posts: 3,115 ✭✭✭


    << <i>Are you sure it was a key that could be cut and used in a lock and it wasn’t a novelty key that people collect? >>



    Yes. They even make different ones to fit other types of locks (such as Kwikset, and Schlage).
  • handymanhandyman Posts: 5,391 ✭✭✭✭✭
    any update to your decision on what to do?
  • vladguerrerovladguerrero Posts: 4,077 ✭✭✭


    << <i>

    << <i>Are you sure it was a key that could be cut and used in a lock and it wasn’t a novelty key that people collect? >>



    Yes. They even make different ones to fit other types of locks (such as Kwikset, and Schlage). >>



    Go Schlage or go home.
  • thunderdanthunderdan Posts: 3,036 ✭✭✭
    star dinging is so overrated.

    Take the time saved, and enjoy a hearty breakfast at IHOP on your neighbor's credit card.
    image


  • mlbfan2mlbfan2 Posts: 3,115 ✭✭✭


    << <i>any update to your decision on what to do? >>



    I decided to give him a neutral and 2, 5, 5, 5 for his stars.

    Thanks for all the help/opinions.
  • jivanjivan Posts: 1,009


    << <i>

    << <i>any update to your decision on what to do? >>



    I decided to give him a neutral and 2, 5, 5, 5 for his stars.

    Thanks for all the help/opinions. >>

    v CAN YOU PLEASE GIVE ALL OF US YOUR EBAY ID SO WE CAN BLOCK YOU??? AS A MATTER OF FACT, WE ALL INSIST ON IT !!
    always looking for 1969 graded basketball
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    We do? You sure as hell don't speak for me Jivan.


    Good for you.
  • KbKardsKbKards Posts: 1,782 ✭✭✭


  • << <i>

    << <i>

    << <i>any update to your decision on what to do? >>



    I decided to give him a neutral and 2, 5, 5, 5 for his stars.

    Thanks for all the help/opinions. >>

    v CAN YOU PLEASE GIVE ALL OF US YOUR EBAY ID SO WE CAN BLOCK YOU??? AS A MATTER OF FACT, WE ALL INSIST ON IT !! >>



    You sure as He!! DO speak for me on this !!! Exactly, and if he won't give it, somebody figure it out please and PM it to me!

    Thanks

    Neil
    Actually Collect Non Sport, but am just so full of myself I post all over the place !!!!!!!
  • KbKardsKbKards Posts: 1,782 ✭✭✭
    View link grasshopper. Harley Davidson is considerably more macho than Hello Kitty.
  • bkingbking Posts: 3,095 ✭✭


    << <i>

    << <i>

    << <i>

    << <i>any update to your decision on what to do? >>



    I decided to give him a neutral and 2, 5, 5, 5 for his stars.

    Thanks for all the help/opinions. >>

    v CAN YOU PLEASE GIVE ALL OF US YOUR EBAY ID SO WE CAN BLOCK YOU??? AS A MATTER OF FACT, WE ALL INSIST ON IT !! >>



    You sure as He!! DO speak for me on this !!! Exactly, and if he won't give it, somebody figure it out please and PM it to me!

    Thanks

    Neil >>



    Wait, what??? This entire thread was REAL?? I thought this was a BS situation posted as satire. image
    ----------------------
    Working on the following: 1970 Baseball PSA, 1970-1976 Raw, World Series Subsets PSA, 1969 Expansion Teams PSA, Fleer World Series Sets, Texas Rangers Topps Run 1972-1989
    ----------------------

    Successful deals to date: thedudeabides,gameusedhoop,golfcollector,tigerdean,treetop,bkritz, CapeMOGuy,WeekendHacker,jeff8877,backbidder,Salinas,milbroco,bbuckner22,VitoCo1972,ddfamf,gemint,K,fatty macs,waltersobchak,dboneesq
  • larryallen73larryallen73 Posts: 6,067 ✭✭✭
    Wait, what??? This entire thread was REAL?? I thought this was a BS situation posted as satire.

    I actually did LOL at that!
  • Next time your at Walmart buy another one, it's not worth the hassle...................image
    Past BST deals baddogss,llafoe,braddick,wondercoin,fireman2030, ProofCollection, SNMAN,halfnut1
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