PCGS backed up? Need to hire more help?

GOWYO

I sent in my first submission to our host which they received on the 20th of December last year. At that time the turnaround time for a modern submission was 15 business days. When I looked at estimated turnaround times yesterday morning the time for moderns was 21 days. Then last night it went to 23 days. Maybe its just my opinion but is our host short staffed or just overwhelmed? Also of note is that their goal for modern submission turnaround time is ten days. Opinions??

AUandAG

The hardest part is the wait. Just be patient!

bob

Ahrensdad

Depending on how you count the holiday's I think you're at around 10-12 business days. Also, don't forget they are at the FUN show at the moment, which impacts the number of days for grading. I think a little patience is warrented.

Bochiman

So, before you sent it in, it was based on pre-Christmas/New Years/FUN.
Those are all times when grading slows down and graders are off or otherwise pre-occupied (flying to FUN, grading at FUN, flying back).
So a 6-9 day delay would be understandable during that time, I would think.

dbcoin

This quarter and next are their busy season. The start of January when they get thousands of bulk silver eagles is also crunch time.

robec

Have patience. Mine have been there since Dec.7.

mozin

Guess PCGS needs to raise their Modern level submission rates.

Ahrensdad

<< <i>Guess PCGS needs to raise their Modern level submission rates. >>



Let's not get crazy here

Manorcourtman

I vote they need to hire more help and speed up turnaround times.

johnny9434

due time youll get them back hang in there

Cakes

<< <i>The hardest part is the wait. Just be patient!

bob >>



Please don't plagiarize Tom Petty

NewParadigm

<< <i>I vote they need to hire more help and speed up turnaround times. >>



I second the above.

botanist

<< <i>Have patience. Mine have been there since Dec.7. >>



My small submission of 8 modern coins for grading was received by PCGS on December 2nd. Still no results, I checked on line 3 minutes ago. Date received: 12/2/2011. Status: OK

GOWYO

Thanks for everyones replies and opinions. I struggle with patience I did get an email last night saying they've processed my OGP so hopefully my coins are on the floor now...

19Lyds

<< <i>Thanks for everyones replies and opinions. I struggle with patience I did get an email last night saying they've processed my OGP so hopefully my coins are on the floor now... >>

OGP?

Broadstruck

PCGS backed up? Need to hire more help?

Then there will be whining threads as the fees had to be raised to cover additional salaries

dragon

I remember sending coins in right after PCGS opened in 1986, and the turnaround for regular service was about 3 months and express was about 4 - 5 weeks.

TwoSides2aCoin

There's an old saying : "have fun with your coins". Whoever came up with that is probably going to have fun with your coins... whether you like it or not.

Manorcourtman

Estimated Turnaround TimesService U.S.
Regular 22
Economy 26
Modern 23
Express 7


I guess I should have just sent my coins in using economy. 22 days for regular is SLOW!! 7 days for express, well that's a long time for 5o bucks a pop. If people just bury their heads in the sand and say nothing then they think people are ok with longer service times. Many of us are not happy about it!!!

GOWYO

<< <i>

<< <i>Thanks for everyones replies and opinions. I struggle with patience I did get an email last night saying they've processed my OGP so hopefully my coins are on the floor now... >>

OGP?


Doesn't OGP= ORIGINAL GOVERNMENT PACKAGING? or do I have my terminology wrong?

NewParadigm

<< <i>I remember sending coins in right after PCGS opened in 1986, and the turnaround for regular service was about 3 months and express was about 4 - 5 weeks. >>




The beauty of competition solved that problem.