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What do you do when Ebay seller won't actually sell the item?

First time this has ever happened to me on Ebay. I win an auction for a card I've been wanting for some time. Auction ends maybe 30-40% lower than one of these cards typically does. Immediately after the auction I get a "Canceling purchase request" from Ebay from the seller. Seller did not even specify a reason, so I'm assuming it's because he didn't get the price he wanted.

This happen to anyone else before? How did you handle it? By the way, the seller has 400+ positive feedback and no negs.
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Comments

  • I wouldn't agree to cancelling the auction. He can stick it.
    It's also time for his first neg so others can view his practice.
  • bobbyw8469bobbyw8469 Posts: 7,139 ✭✭✭


    << <i>By the way, the seller has 400+ positive feedback and no negs. >>



    Guess what - he should get a neg now. Sometimes sellers sell cards for less than they want. I sold a 1933 Sport Kings card with an SMR and a VCP of $100 for $30. Was I happy it sold that low - hell no! The card got shipped though and the buyer got a fantastic deal! He can't help but make money on the card if he wants to flip it as soon as he gets it! The seller should honor the sell. If he doesn't, I would neg him, and never deal with him again. There are too many sellers on Ebay giving away product to mess with a seller who won't ship.
  • doog71doog71 Posts: 405 ✭✭
    I agree I shouldn't let him off the hook. I just had some auctions end where I got absolutely killed on a few of the items, but sent 'em all out anyway. I just find it strange someone with that kind of feedback would try to pull something like this.
  • grote15grote15 Posts: 29,750 ✭✭✭✭✭
    Who was the seller? I had a similar experience after winning a cello box--the seller claimed he couldn't find it in his inventory when he went to package it up.


    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
  • Geez. He could have at least had the common courtesy to lie to you.

    I try to give the seller the benefit of the doubt if at all possible, but in this case I guess you gotta neg him.
    'Sir, I realize it's been difficult for you to sleep at night without your EX/MT 1977 Topps Tom Seaver, but I swear to you that you'll get it safe and sound.'
    -CDs Nuts, 1/20/14

    *1956 Topps baseball- 97.4% complete, 7.24 GPA
    *Clemente basic set: 85.0% complete, 7.89 GPA
  • doog71doog71 Posts: 405 ✭✭
    I asked him what was up, here is his reply: "I put a note in the notice that the card fell offy my dresser and cracked the case last night I wanted to end it earlier but was busy at work I apologize".

    I've asked him to send me a pic of the card in it's current state as I may still be interested in purchasing. 10 to 1 says I don't ever see a pic...


  • << <i>I asked him what was up, here is his reply: "I put a note in the notice that the card fell offy my dresser and cracked the case last night I wanted to end it earlier but was busy at work I apologize".

    I've asked him to send me a pic of the card in it's current state as I may still be interested in purchasing. 10 to 1 says I don't ever see a pic... >>



    Aaaaaaaand there's the lie. Better late than never.
    'Sir, I realize it's been difficult for you to sleep at night without your EX/MT 1977 Topps Tom Seaver, but I swear to you that you'll get it safe and sound.'
    -CDs Nuts, 1/20/14

    *1956 Topps baseball- 97.4% complete, 7.24 GPA
    *Clemente basic set: 85.0% complete, 7.89 GPA
  • I would do like you said and if he produces a picture like he said, then cancel but if not - and I mean within 48 hrs, then I would just leave the negative.

    btw - what item was it and whos the seller so we can block this possible d-bag if you were correct.
  • doog71doog71 Posts: 405 ✭✭
    Funny you should ask the item with a Mattingly avatar! It was a Mattingly item.

    Here's his reply to this picture request: "i don't have a picture of it as the case is cracked and there are particles in the plastic on the card. the card is going to have to be kept raw if i can crack the case without hurting the card. i am really sorry about this and i did try to end it ealier but with my commute and work schduel it is though. if i every come across one again i will email you for sure. there are always a couple of these on ebay they are not to hard to find.

    if you can accept the cancelation so i can atleast get my seller fees back now that i am out of the card i would apperciate it ."
  • bobbyw8469bobbyw8469 Posts: 7,139 ✭✭✭


    << <i>if you can accept the cancelation so i can atleast get my seller fees back now that i am out of the card i would apperciate it ." >>



    No. Decline the cancellation and neg the seller.
  • What does the case being cracked and particles have anything to do with why he cant post a picture. Tell him this - "Produce a picture just to confirm your story or I will have to follow through with proper feedback"
  • grote15grote15 Posts: 29,750 ✭✭✭✭✭
    Can seller file an NPB after you refuse transaction cancellation? I wouldn't want to deal with someone like that anyway if they're not trustworthy.


    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭


    << <i>"i don't have a picture of it as the case is cracked and there are particles in the plastic on the card. >>




    Now that's funny, this is exactly why these sort of threads are never redundant. image

    Each and every one of them are unique in their own right.



    Good for you.
  • Nice. The second lie to try to cover up the first lie. A timeless classic.
    I'm sure you've thought of this already, but now you need to indicate your interest in the raw card and ask for a good scan of it. Tell him you were planning to crack it out anyway for a raw set so it's no big deal to you. Might as well have him throw in a pic of the damaged slab while you're at it.

    You know you aren't ever going to do business with this guy, so have some fun before you drop your neg on him.
    'Sir, I realize it's been difficult for you to sleep at night without your EX/MT 1977 Topps Tom Seaver, but I swear to you that you'll get it safe and sound.'
    -CDs Nuts, 1/20/14

    *1956 Topps baseball- 97.4% complete, 7.24 GPA
    *Clemente basic set: 85.0% complete, 7.89 GPA
  • doog71doog71 Posts: 405 ✭✭
    Most recent response...is there ANY way he's telling the truth?

    "i apperciate you trying to work something out with me but i listed it as a psa 9 and with the case cracked now and potential damage to the card, due to some patricales in the case i am not in a position to sell the card the way it is.

    i dont want to send it out raw after i atempt to crack the case at a later time for anyone to be disapointed in the condition because it is not going to be in 9 condition. once again this was a freak accident. i have been on ebay a long time with no issues as you can see from my feedback. if i get another one i will emai youl; otherwise i see about 5-6 on ebay at any time. i apperciate you trying to work something out and do hope you find one.

    i would appperciate the help with the cancelation so i am not out the seller fees. trust me you will NEVER see this card on ebay or for sale again."
  • thehallmarkthehallmark Posts: 1,332 ✭✭✭
    Where this really gets tricky is when the seller has the ONLY copy of that card around -- either an SP or just obviously the highest graded version of a card, for example. It's tough to give them their just desserts when you still want the card very badly.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    How much are the seller fees? Why is this guy worrying so much about them?


    Good for you.
  • DboneesqDboneesq Posts: 18,219 ✭✭


    << <i>How did you handle it? >>



    FUGGHEDABOUDIT!
    STAY HEALTHY!

    Doug

    Liquidating my collection for the 3rd and final time. Time for others to enjoy what I have enjoyed over the last several decades. Money could be put to better use.
  • thunderdanthunderdan Posts: 3,036 ✭✭✭
    Personally, I would have neg'd him already. His story is completely ridiculous.
    image


  • doog71doog71 Posts: 405 ✭✭
    I'm getting close on the neg. I just don't want to let him off the hook so easily. Usually I'll just forget about something like this and move on quickly, but I'm particularly annoyed this time. I just told him to send the pic and then I'll cancel the transaction. Seller fees are nominal, the card sold for under $100.
  • Okay, then just tell him you want him to mail you the "flip/label" to the card and then you'll cancel the transaction.
    I think that's fair enough since he won't send you a scan....we know it's all BS, but might as well make him sweat more.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    I wouldn't neg him until the process is completed.

    I also would NOT message him and say anything regarding feedback.


    Good for you.


  • << <i>...is there ANY way he's telling the truth? >>



    No. No, there is not.

    If it were me, I would send him back the following message:
    "I will agree to cancel the transaction on one condition, and one condition only: Admit to me that you are lying. Right here, right now, no more stories. The card is just fine, you didn't like the price you got at auction, so you're going to keep it.
    You do that, we can act like nothing ever happened."



    'Sir, I realize it's been difficult for you to sleep at night without your EX/MT 1977 Topps Tom Seaver, but I swear to you that you'll get it safe and sound.'
    -CDs Nuts, 1/20/14

    *1956 Topps baseball- 97.4% complete, 7.24 GPA
    *Clemente basic set: 85.0% complete, 7.89 GPA
  • If it were me, I would send him back the following message:
    "I will agree to cancel the transaction on one condition, and one condition only: Admit to me that you are lying. Right here, right now, no more stories. The card is just fine, you didn't like the price you got at auction, so you're going to keep it.
    You do that, we can act like nothing ever happened."


    I like it!
    image
  • No more games - tell him that his next response is expected with a picture, if not - proper feedback will be issued.

    And then when he writes back and doesn't include the picture - don't even bother replying. Leave him a negative and block him from even contacting you and be done with it. Your obviously not gonna get the card at this point. Just do it.
  • doog71doog71 Posts: 405 ✭✭
    And, finally, this: "Sorry but I am not sending over a picture I dont have the time nor my camera at my house I apologize the card case is cracked if you don't want to take my word for it there is nothing I can do"

    WinPitcher, may I ask what you mean by not leaving feedback until the process is completed? Any reason to not leave the neg at this point?
  • thunderdanthunderdan Posts: 3,036 ✭✭✭


    << <i>I'm getting close on the neg. I just don't want to let him off the hook so easily. Usually I'll just forget about something like this and move on quickly, but I'm particularly annoyed this time. I just told him to send the pic and then I'll cancel the transaction. Seller fees are nominal, the card sold for under $100. >>



    Letting him off the hook? lol. Do you think you're going to actually get him to admit he's lying to you? That won't happen, so why waste your time trying?

    Neg'ing him and making him eat the FVF fees is the best form of punishment for this case.

    image


  • thunderdanthunderdan Posts: 3,036 ✭✭✭


    << <i>WinPitcher, may I ask what you mean by not leaving feedback until the process is completed? Any reason to not leave the neg at this point? >>



    Steve just likes to take his time. He likes to wait until date #10 before moving on to second base. image
    image


  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Doog

    Well what I meant was that way you can play it out, once you leave the neg
    all options are closed at that point. I mean what's 10 days? And I again state
    under no circumstances are you to say anything about leaving feedback in
    your ebay emails to him.

    I wouldn't even bother responding to him anymore.

    I'd respond to his cancellation request with a 'denied'
    and where I am allowed to say something I'd say it there.
    Something along the lines of: I request seller to honor transaction.

    No need to make claims that you really can't prove. For all anyone knows
    the guy is telling the truth. (I know it's far fetched) but possible.


    Good for you.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Steve get's a courtesy runner, that's if he isn't thrown out at first from the outfield.


    Good for you.
  • CWCW Posts: 1,221 ✭✭✭


    << <i>

    << <i>I asked him what was up, here is his reply: "I put a note in the notice that the card fell offy my dresser and cracked the case last night I wanted to end it earlier but was busy at work I apologize".

    I've asked him to send me a pic of the card in it's current state as I may still be interested in purchasing. 10 to 1 says I don't ever see a pic... >>



    Aaaaaaaand there's the lie. Better late than never. >>



    haha image for some reason I can hear Walter Sobchak (Goodman) delivering this line, and
    adding.... am I wrong? Am I wrong? image
  • Is this the card?
  • doog71doog71 Posts: 405 ✭✭
    Nice detective work! Yep, that's the one.
  • Here's an idea if someone wants to have some fun.
    Email the seller and ask him that you're interested in buying the card
    for $150 but you had to work late and didn't get a chance to bid.
    I bet you the slab will magically repair itself.
  • GDM67GDM67 Posts: 2,526 ✭✭✭✭


    << <i>I dont have the time nor my camera at my house >>

    It's being used by his wife, Morgan Fairchild.
  • gumbyfangumbyfan Posts: 5,168 ✭✭✭
    So the seller posted 7 pictures of the card on the listing, but now he doesn't have a camera? Maybe it fell off the dresser in that freak accident, too.

    For my enjoyment, this was the best part of his listing: "PAYMENT DUE WITHIN 7 DAYS! NO EXPECTION!"

    Aye Aye, Cap'n.
  • doog71doog71 Posts: 405 ✭✭
    LOL Gumbyfan.
  • brendanb438brendanb438 Posts: 1,595 ✭✭✭
    Why has the seller not been negged yet? I am sending a message asking if he has anymore of the Mattinglys for possible sale in an off eBay transaction.


    EDIT: Make sure to give him all 1 stars also. Put that he clearly refused to sell item due to low amount it ended for in the neg. You will be shocked at how often a turd like this will try to then work with you after the fact to get ya to change that neg and bad stars to a positive and good stars. I better see a neg by the time I wake up sir. image
  • TonyCTonyC Posts: 1,399 ✭✭✭
    If you don't care about tying your money up for a few weeks, I would pay him for the item. When he doesn't send it, open an "item not received" case; this is more damaging than a negative, as sellers can only have a few cases opened against them in a year's time before their account starts getting limited. Additionally, once eBay decides in your favor and gives you your money back, it will be on his file that he didn't send an item, so that if someone else has a problem with him later, the eBay CS monkey will see that he's done this before. I would also give him a scathing negative.

    If you don't want to tie your money up, I would request his contact info through eBay and call him to give him a hard time, then leave the scathing negative.
    Collecting Tony Conigliaro
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭


    << <i> I am sending a message asking if he has anymore of the Mattinglys for possible sale in an off eBay transaction. >>





    Brilliant.


    Good for you.
  • itzagoneritzagoner Posts: 8,753 ✭✭
    i am absolutely shocked to learn that the seller did NOT include the pretext of a dead grandmother blocking his path to the dresser, thereby causing him to trip and drop the aforementioned slab and resulting in the damage as he so claimed.
  • Nice card. Too bad it fell off the dresser, and some one stole his camera.

    I would have believed him if he said his dog ate the card, but the 1952 Topps Mantle PSA 10 was unharmed.

    Dave
  • bobsbbcardsbobsbbcards Posts: 3,254 ✭✭✭


    << <i>i am absolutely shocked to learn that the seller did NOT include the pretext of a dead grandmother blocking his path to the dresser, thereby causing him to trip and drop the aforementioned slab and resulting in the damage as he so claimed. >>


    That's silly. If there was a dead grandmother, then the card would have hit her on the way to the floor and not cracked. Sheesh.....
  • itzagoneritzagoner Posts: 8,753 ✭✭


    << <i>

    << <i>i am absolutely shocked to learn that the seller did NOT include the pretext of a dead grandmother blocking his path to the dresser, thereby causing him to trip and drop the aforementioned slab and resulting in the damage as he so claimed. >>


    That's silly. If there was a dead grandmother, then the card would have hit her on the way to the floor and not cracked. Sheesh..... >>


    ok. i'll give you that. perhaps further investigation would be required. i mean, if the coroner could pinpoint the exact TOD, it's entirely possible grandma was still barely alive before the slab hit her and finished the job.
    in that case, the card would need to be detained as EVIDENCE of a potentially harmful act and it won't be seen again until it's introduced as Exhibit A at the trial.
  • KbKardsKbKards Posts: 1,782 ✭✭✭
    Regardless of the issue with the card, the seller needs to be negged for horrible spelling in his listing and replies.
  • jfkheatjfkheat Posts: 2,745 ✭✭✭✭✭
    Looking at his recently ended auctions, he had two 89 Topps Tiffany Traded Griffey PSA 10s end the same day. One ended at $137.50 and the other at $25. I wonder if the buyer of the $25 one got the same cancellation notice?
    James

    Completed Auctions
  • doog71doog71 Posts: 405 ✭✭
    I went to leave the negative feedback, but it appears I have to pay for the auction before I can leave feedback...is that the case?


  • << <i>I went to leave the negative feedback, but it appears I have to pay for the auction before I can leave feedback...is that the case? >>



    Probably, you can't leave a negative if you don't pay.

    Just pay, and file a claim when you can. If a refund is issued, issue a Negative Feedback.

    If the card does arrive, leave a Neutral at best for the lies.

    Dave


  • << <i>If you don't care about tying your money up for a few weeks, I would pay him for the item. When he doesn't send it, open an "item not received" case; this is more damaging than a negative, as sellers can only have a few cases opened against them in a year's time before their account starts getting limited. Additionally, once eBay decides in your favor and gives you your money back, it will be on his file that he didn't send an item, so that if someone else has a problem with him later, the eBay CS monkey will see that he's done this before. I would also give him a scathing negative.

    If you don't want to tie your money up, I would request his contact info through eBay and call him to give him a hard time, then leave the scathing negative. >>



    The problem with doing this allows the shade seller to send a bogus card in the mail to prove to ebay he mailed something.
    The buyer would have trouble winning his claim.


    I wonder if this card would've sold for 3x's the normal price, if this falling off the dresser mishap would have occurred?

    Yeah, seven photos in the auction, yet be won't even bother to locate his camera and take one more to prove his point....
    seems........ deceitful.

    I would rarely drill a seller with a neg., but in this case I would make an exception unless he can prove his cracked case theory.
  • doog71doog71 Posts: 405 ✭✭
    Maybe that's why this seller hasn't gotten any negs so far. It's a pain to tie up your money for all that time, especially since there's the possibility that an unscrupulous seller could send an empty envelope (or whatever other scam) and make it a pain to get back the money from Paypal.
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