Were You Aware of this One ??? E-Bay/Paypal Shipping Fee
thedutymon
Posts: 4,323 ✭
Morning,
Just discovered another way E-Bay/Paypal is getting in your shorts this past weekend and confirmed it this morning. At least 2-3 times per week some buyer will buy 3-10 items at once and then pay the Invoice before I have a chance to fix it for shipping charges. In other words, they will buy 10 PSA cards at $3 each shipping and pay the invoice with $30 shipping charge instead of waiting for me to adjust the invoice to change it to $3 for first card and .50 each for the rest. I alway go in and refund the overshipping payment and in fact a lot of times have the Buyer E-Mail me and ask for the refund immediatly after paying the overpayment because they can't figure out how to adjust the Invoice.
So I go into paypal to the transaction and refund the amount of overshipping charge out of the transaction. What I didn't realize untill now is that with E-Bay now taking a percentage out of the Shipping charge this does not reduce that amount you paid E-Bay for their cut of the shipping. At .44 cents per Sale/Shipping on this particular deal, I ate $4.40 that I never really collected from the Buyer because I refunded the overshipping charge but Paypal has no mechanism for when you are refunding to specify it is shipping overcharge and adjust this with E-Bay. Just another way for them to get something for nothing!
Anybody else aware of this?
Does anybody know of a way to fix this?
Thanks
Neil
Just discovered another way E-Bay/Paypal is getting in your shorts this past weekend and confirmed it this morning. At least 2-3 times per week some buyer will buy 3-10 items at once and then pay the Invoice before I have a chance to fix it for shipping charges. In other words, they will buy 10 PSA cards at $3 each shipping and pay the invoice with $30 shipping charge instead of waiting for me to adjust the invoice to change it to $3 for first card and .50 each for the rest. I alway go in and refund the overshipping payment and in fact a lot of times have the Buyer E-Mail me and ask for the refund immediatly after paying the overpayment because they can't figure out how to adjust the Invoice.
So I go into paypal to the transaction and refund the amount of overshipping charge out of the transaction. What I didn't realize untill now is that with E-Bay now taking a percentage out of the Shipping charge this does not reduce that amount you paid E-Bay for their cut of the shipping. At .44 cents per Sale/Shipping on this particular deal, I ate $4.40 that I never really collected from the Buyer because I refunded the overshipping charge but Paypal has no mechanism for when you are refunding to specify it is shipping overcharge and adjust this with E-Bay. Just another way for them to get something for nothing!
Anybody else aware of this?
Does anybody know of a way to fix this?
Thanks
Neil
Actually Collect Non Sport, but am just so full of myself I post all over the place !!!!!!!
0
Comments
2x this past week.
I just refunded it and will now inc. wait 4 invoice in all auctions.
1948-76 Topps FB Sets
FB & BB HOF Player sets
1948-1993 NY Yankee Team Sets
<< <i>You can create a combined shipping rule for all your listings. It will automatically adjust the shipping charge for multiple items won. The bad part is you'll have to adjust all your listings, but this won't take long if you edit listings in bulk. Next time you create a new listing under the shipping information there should be a box that says "use your shipping rule" or something long those lines. You should be able to click the link and create a flat fee for each additional item won. After you've done this it saves the setting and simply check the box on all new and old listings to apply the rule. Of course if you have items that vary in weight, size, ect. this may not help. >>
Morning,
Yeah I thought of this already but I can't do it. I sell all kinds of different items, from Magazines, to Books, to Cards, Pictures, and many many items that don't even fit in those broad categories. The only way I could get something like this is if I could have a Shipping rule that applies by the Category that I have an item listed in. Can this be done or do you only have the one shipping rule for your entire listings?
Thanks
Neil
How about sending the buyer a PayPal "gift" instead of the refund? It really is getting tougher to do the right thing these days!
As far as offering free shipping and including the costs in the opening bid, that's fine, but then it can hurt your chances of getting people bidding.
Have fun selling!
Joe
<< <i>I believe you can create multiple shipping rules and apply a certain one to each category. CO >>
Thanks,
I'll have to do some exploring and see what I can figure out.
Neil
<< <i>I just noticed that yesterday!
How about sending the buyer a PayPal "gift" instead of the refund? Joe >>
Not quite sure how this would make the situation different, except you would still be paying Paypal a fee for equal to the amount you gifted back and still be paying E-bay their shipping cut. So double whammy!
Neil
<< <i>Glad I'm a buyer and not a seller. Ebay is a total drag for sellers. >>
You ain't kidding.
then they PUSH again....wait and see if they lose any big sellers...nope...
and they keep pushing....
Ebay Store:
Probstein123
phone: 973 747 6304
email: rickprobstein1@gmail.com
Probstein123 is actively accepting CONSIGNMENTS !!
To be honest, no direction, but...
1966-69 Topps EX+
1975 minis NrMt Kelloggs PSA 9
All Topps Heritage-Master Sets
<< <i>Pretty simple solution - just don't refund the portion you feel eBay/Paypal "screwed" you out of. It's really the buyer's fault, yes? >>
I believe it has been etablished that ebay buyers are idiots.
http://www.unisquare.com/store/brick/
Ralph
Buying Vintage, all sports.
Buying Woody Hayes, Les Horvath, Vic Janowicz, and Jesse Owens autographed items