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Need help with PCGS

BigMacBigMac Posts: 21
in PCGS Set Registry Forum
Does anyone have Gayles phone number or email address?

I just got a bill for over $400 where I sent in some coins for my (FREE) pedigree.
Has this happened to anyone else?

I hate to think that a company that deals with millions of dollars of coins have problems with their accounting.
Always looking for a good nickel.

Comments

  • littlewicherlittlewicher Posts: 1,822 ✭✭
    Which set did you get pedigreed BigMac?


    For some life lasts a short while, but the memories it holds last forever.
    -Laura Swenson

    In memory of BL, SM, and KG. 16 and forever young, rest in peace.
  • itsnotjustmeitsnotjustme Posts: 8,779 ✭✭✭
    Just call the 800 number and ask for Gayle.
    Give Blood (Red Bags) & Platelets (Yellow Bags)!
  • BigMacBigMac Posts: 21
    Thanks, I had her email address at one time and must have lost it.
    Always looking for a good nickel.
  • gripgrip Posts: 9,962 ✭✭✭✭✭
    How could you lose her #imageimage.Al
  • psxchellypsxchelly Posts: 568 ✭✭
    Yes I received a bill today also for 54$.... supposedly it was part of a submission I sent in a month ago.. but a customer service rep called my house and I told her my credit card number to take care of the charges... apparently she didnt charge my card. I told them to wait and let me check my credit card statement.

  • tradedollarnuttradedollarnut Posts: 20,162 ✭✭✭✭✭
    Err - that bill was supposed to be for $540 - can I call you again and get your credit card #? image
    Early Dollar Set
  • MACMAC Posts: 15
    Her Email address is ( KeanG@collectors.com )

    MAC
    IHNAV8660 1oz. AMERICAN EAGLE COLLECTIONS
  • MoneyLAMoneyLA Posts: 1,825 ✭
    Thanks for the info in the original post that you got the mystery bill after having a set pedigreed. I might also be a "victim" of this mystery charge. This is my post on a similar thread in the US Coin forum:

    I also received a bill from CU -- but in Saturday's mail. This one was for $20.85 and refers to a submission invoice on 9/25 of last year -- so almost 7 months ago.

    I checked my credit card records and I had a PCGS charge of $20.40 on 9/5 of last year -- I think I had a coin reholdered for pedigree-- I can't imagine what else would be that cheap.

    There were no other charges or transactions in Sept. that I know of.

    I made no less than five calls to CU today trying to get an answer, left several voice mails and never got a human.

    cheers, alan mendelson
    Cheers, Alan Mendelson
    www.AlanBestBuys.com
    www.VegasBestBuys.com
  • howie08howie08 Posts: 128
    Hi :
    I think they must have a glitch in their billing system. I just got a notice yesterday that I owed $ 15 for a submission made in Dec. for a SBA coin that had a bad registration # on it. It was supposed to be free . This was the first I'd heard of a charge , but it showed 90 days late.
    Howie--Always looking to upgrade SBA , MS Eagles & Ikes
  • BigMacBigMac Posts: 21
    My invoice was for Nov.
    The submission # matched my pedigree.
    They need to get someone in accounting that knows what they are doing.

    Any others out there with the same problems.
    Always looking for a good nickel.
  • FlashFlash Posts: 1,090 ✭✭✭
    I too got a bill for $5.20 for a submission I made at the Long Beach show in February. I called PCGS Customer Service and they fixed it so I don't owe anything. The lady I spoke to said it was some sort of shipping adjustment.




    Matt
    Matt
  • littlewicherlittlewicher Posts: 1,822 ✭✭
    I think PCGS has gone haywire or something.image


    For some life lasts a short while, but the memories it holds last forever.
    -Laura Swenson

    In memory of BL, SM, and KG. 16 and forever young, rest in peace.
  • BigMacBigMac Posts: 21
    Final update.
    E-mailed Gayle this morning and she took care of it.
    Beats a phone call.
    Always looking for a good nickel.
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