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SNAD (significantly not as described?)...What do do next?

1966CUDA1966CUDA Posts: 2,008 ✭✭✭✭
in Trading Cards & Memorabilia Forum
Bought a PS2 console and it didn't work. Returned for replacement per sellers instructions (have tracking number...the unit arrived back to seller Aut 29). I have emailed seller twice with no response and have not received the replacement unit. Do I file a claim thru Ebay or thru Paypal...not sure which is the better way since I rarely have to do this.

Thanks-
Claude
Link to my auctions

Comments

  • grote15grote15 Posts: 29,754 ✭✭✭✭✭
    Definitely file and escalate to a claim...with DC tracking # you should get full refund including shipping..


    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
  • TonyCTonyC Posts: 1,399 ✭✭✭
    EBay and Paypal claims are kind of one in the same, but I would file via eBay. They will ask you to ship the item back (which you already have) and provide a tracking number (which, luckily, you have).
    Collecting Tony Conigliaro
  • mrmint23mrmint23 Posts: 2,249 ✭✭✭
    I would go thru paypal first.
  • hhmag70hhmag70 Posts: 2,107


    << <i>Definitely file and escalate to a claim...with DC tracking # you should get full refund including shipping.. >>




    The return shipping is not part of the refund/claim process.
  • grote15grote15 Posts: 29,754 ✭✭✭✭✭
    < Definitely file and escalate to a claim...with DC tracking # you should get full refund including shipping.. >>




    The return shipping is not part of the refund/claim process.

    But the original shipping cost is, which is what I was referring to.


    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
  • onebamafanonebamafan Posts: 1,318 ✭✭
    pp
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