"Receive Hold" - PSA/DNA order

airjoedan

Hey guys -

I had an order that was logged on 07/11 that has went from "Accounting Hold" for the first two days - to something like "Still Processing" - to "Receive Hold" today. Both of the "HOLD" status' were in red and the "Still Processing" or whatever it said was the standard message. Should I have any concern over "receive hold" ? Thanks for the help!


- Joe

YogiBerraFan

"Receive Hold" usually means there is an issue and your order is on the problem table. They will eventually give you a call or send an e-mail. If you want to get off the problem table sooner give them a call.

Dboneesq

Joe ... I recently sent in a sub that PSA received on 07/14 and I also got the RED "ACCOUNTING HOLD". I called customer service and they said my order was fine and the ACCOUNTING HOLD should be gone in a few days. I looked just now and it is now being processed.

In your case, since it went to "RECEIVE HOLD", there is probably something PSA needs to figure out about your order. I would call customer service NOW ... they are usually very courteous and it will most likely expedite your order.

How the hell have you been???

drewsef

it is standard and there is nothing wrong with the order

VegasBaby

<< <i>it is standard and there is nothing wrong with the order >>



Agreed, I get this message all the time. Typically it's followed by a "This order is still processing" message.