dacw333: Why won't you pay me? UPDATED w/CORRECTION, $ + APOLOGY RCVD.

itzagoner · June 11, 2011 1:48PM

**BS comments removed**

UPDATED 6-13-2011, it was a regretable MISTAKE

**for what it's worth i'll leave this up only so there no reason to think anything is being covered up - it appears i've made a mistake, however, i hope at least enough has been done to out what appears to be a different eBayer causing problems for some of us....thanks to the board for your support.

cpamike · June 11, 2011 2:12PM

I've heard mixed things about DACW. Thanks for the warning.

I guess you'll be blocking them from now on.

HeritageAddict · June 11, 2011 2:53PM

I've never sold to them, only bought. After the customer service I received on my last order and the way the treated me I would never deal with them again regardless of the circumstances.

Sean1125 · June 11, 2011 2:54PM

I had a list of wax to "sell" to them... I really wanted an offer, after getting an offer barely over what I knew 2 of the 28 boxes sold for (and I was told to cover shipping), and the guy sounding like a complete d*ck on the phone, correcting every mistake I made every everything I just don't even bother

Muggyman · June 11, 2011 7:35PM

EDITED:

F Higbees!

jamesryanbell · June 11, 2011 8:17PM

That's about the tenth time I've heard something shady about them concerning small purchases. Really weird. I wouldn't buy/sell anything to/from them at this point.

scashaggy · June 11, 2011 11:46PM

Wow. Thanks for the heads-up. I don't need to do business with them.

gumbyfan · June 12, 2011 12:50AM

I bought a 2001 Topps Employee Set from them for $399.95 about 6 months ago which is actually a great price considering what raw commons sell for...and after holding my money for a few days and not sending any shipping info, I contacted them. Apparently they "couldn't find" the set and asked if I wanted anything else instead. I told them to cancel that and the rest of my order and to refund the $540 to me. Processing my refund request took them a few more days and then I got my refund about a week after that. I wouldn't shop there again for any reason.

I will say this, though, when they were set up at the Sun Times show in Chicago last November, they had a few attractive young women working the booth. Too bad they were selling a bunch of blaster boxes and retail garbage.

itzagoner · June 12, 2011 12:59AM

thanks gumby, i'll be sure to drop by and visit them anytime after they establish the new Dave and Adam's Lap Dance World.

gumbyfan · June 12, 2011 1:09AM

<< thanks gumby, i'll be sure to drop by and visit them anytime after they establish the new Dave and Adam's Lap Dance World.

>>

I was set up just down the aisle from them so at least I had a little eye candy when it was slow.

DaveandAdams · June 13, 2011 4:18AM

My name is Adam Martin, co-owner of Dave and Adam’s Card World. This thread was pointed out to me and I wanted to reply. We take all criticisms of our company very seriously, and will work to correct any and all problems. Customer service is very important to us.

itzagoner – We generally don’t buy single cards on eBay and I have personally reviewed our eBay information to try and find the transactions you are referring to. I don’t see any records of this purchase on our end. Please email me with the item number or numbers so I can look into this.

Muggyman – We haven’t sold packs in auctions in a few years (only Buy It Now) & I don’t see any negative feedback from you. Please email me with the item number so I can look into this.

I can be contacted at adam.martin@dacardworld.com

Thanks, Adam

Mdube16 · June 13, 2011 4:24AM

<< My name is Adam Martin, co-owner of Dave and Adam’s Card World. This thread was pointed out to me and I wanted to reply. We take all criticisms of our company very seriously, and will work to correct any and all problems. Customer service is very important to us.

itzagoner – We generally don’t buy single cards on eBay and I have personally reviewed our eBay information to try and find the transactions you are referring to. I don’t see any records of this purchase on our end. Please email me with the item number or numbers so I can look into this.

Muggyman – We haven’t sold packs in auctions in a few years (only Buy It Now) & I don’t see any negative feedback from you. Please email me with the item number so I can look into this.

I can be contacted at adam.martin@dacardworld.com

Thanks, Adam >>

I have no horse in this race but I like the direct nature of this explaination. I look forward to hearing how all is resolved.

thunderdan · June 13, 2011 4:31AM

Good to see that Adam will be handling the customer care duties and not somebody named Mr. Schillito.

Tabe · June 13, 2011 4:34AM

FWIW, I looked at Muggyman's feedback and the only neg he's left recently was for higbees.com. Is that the same as DACW?

Tabe

itzagoner · June 13, 2011 4:34AM

Adam,

e-mail sent with the info you've requested.

I'll ask the same question here, then: If you are not using your ebay account to make purchases, then who is? [scratching my chin]

itz.

jmoran19 · June 13, 2011 4:35AM

Edit to add: ID that won this auction is dacw333, who IS NOT associated with Dave and Adams. Sorry for piling on, JOhn

al032184 · June 13, 2011 4:48AM

My 2 cents; I have heard good and bad stories about DACW, but have only good experiences with them and their customer service.

hhmag70 · June 13, 2011 4:55AM

<< My 2 cents; I have heard good and bad stories about DACW, but have only good experiences with them and their customer service. >>

+1 for me also.

hhmag70 · June 13, 2011 4:56AM

<< 

<< My name is Adam Martin, co-owner of Dave and Adam’s Card World. This thread was pointed out to me and I wanted to reply. We take all criticisms of our company very seriously, and will work to correct any and all problems. Customer service is very important to us.

itzagoner – We generally don’t buy single cards on eBay and I have personally reviewed our eBay information to try and find the transactions you are referring to. I don’t see any records of this purchase on our end. Please email me with the item number or numbers so I can look into this.

Muggyman – We haven’t sold packs in auctions in a few years (only Buy It Now) & I don’t see any negative feedback from you. Please email me with the item number so I can look into this.

I can be contacted at adam.martin@dacardworld.com

Thanks, Adam >>

I've been waiting 8 days for payment on a single card and this is not the first time this has happen. Have sent you 2 invoices with no response. John

single card purchase

Edit to add: ID that won this auction is dacw333 >>

The eBay id dacw333 is out of North Carolina, Dave & Adams is out of Buffalo, NY.

hhmag70 · June 13, 2011 4:57AM

<< FWIW, I looked at Muggyman's feedback and the only neg he's left recently was for higbees.com. Is that the same as DACW?

Tabe >>

No, Higbees is not DACW.

mlbfan2 · June 13, 2011 5:01AM

<< Edit to add: ID that won this auction is dacw333 >>

Maybe I'm wrong, but that does not appear to be Dave & Adam's Card World.

dacw_vintage - auctions have Dave and Adam's banner (Buffalo NY)
dacw333 - auctions have no banner (Raleigh NC)

digicat · June 13, 2011 5:09AM

Hmm, this is interesting, dacw333 and Dave and Adam's main selling ID's greatboxes and dacw_vintage use totally different listing templates.

Could dacw333 be someone else?

Muggyman · June 13, 2011 5:09AM

Muggyman would like to make a huge apology and retract his comment about Dave and Adam's.

It was NOT Dave and Adam's that I have a problem with, it was indeed Higbees. I have always been satisfied with Dave and Adam's, I am terribly sorry for my confusion and erroneous statement.

In summary, I sincerely apologize to Dave and Adam's Card World who have been an asset to the industry and a very trustworthy seller. My comments were not meant for them, please disregard.

Higbees on the other hand, conducted a very unethical ebay transaction with me and I will not bid on anything from them. My comments were intended for Higbees, NOT Dave and Adam's.

I am sorry for my error and my confusion, I'm glad I/we cleared that up.

Humbly yours,

Muggyman!
(Sent from a Blackberry)

jgrigali · June 13, 2011 5:12AM

yeah i sold one card for 3 bucks to dacw333 about a month ago, sent an invoice 3 times, finally opened a non payment case and they paid.

itzagoner · June 13, 2011 5:20AM

well, it looks like it's about time to wash that egg off my face.

my apologies, as well to you Adam and your company, i jumped to an incorrect conclusion.....the symbiotic relationship between your ID and the ID of our friend in N.C. is what confused me.

i retract my complaint and thank you for understanding.....i will pursue this matter appropriately.

DaveandAdams · June 13, 2011 5:26AM

The eBay account dacw333 is not affiliated with Dave and Adam's Card World, and never has been. I do see how this could be confusing and will be reaching out to eBay to see if anything can be done.

We currently operate three eBay accounts (greatboxes - which features mostly unopened sports boxes, dacardworld - unopened gaming boxes, and dacw_vintage - our single cards and vintage inventory).

I sincerely appreciate those board members that have taken the time to email me information on this seller, as many have pointed out our Buffalo NY location as compared to dacw333 being in North Carolina.

Once again, we take our reputation very seriously and are interested in giving all customers - whether buyers or sellers - a positive experience.

Adam

cpamike · June 13, 2011 5:30AM

Hats off to Adam from Dave & Adams for clearing that up.

Not quite the way you wish to be introduced to the board, but it is great to know that customer service is important to you guys. Too bad you can't get that guy to change his eBay ID as I can see many people jumping to the wrong conclusion too. This may explain why I've heard mixed things about DACW.

itzagoner · June 13, 2011 5:34AM

i've backed into a porcupine, ass first....carol, hopefully i've done the right thing here now.

to Adam, again I commend you for not wanting to shoot me on sight.....if this OTHER ID has been the source of problems for us and you, then i can take a small amount of satisfaction in knowing that maybe the ball will get rolling towards getting this dealer to put up or quit screwing around.

welcome, i hope you can forgive me and we'll start from scratch.

EchoCanyon · June 13, 2011 5:42AM

More reasons why one should never 'assume'

Thank you, Odd Couple, for a life lesson

itzagoner · June 13, 2011 5:49AM

making new friends all over the map.

cpamike · June 13, 2011 6:00AM

<< 6. Admit Mistakes

The six most important words in the English language are "I admit I made a mistake." >>

Thanks again to Bobby for rules to live by.

TNP777 · June 13, 2011 6:11AM

Jeff, kudos to you for your public apology. I've seen far too many others try to deflect attention elsewhere and do anything they can to not take the blame squarely on their own shoulders.

WinPitcher · June 13, 2011 6:51AM

It's my fault.

Ask Bill.

itzagoner · June 13, 2011 6:51AM

and now the cycle is complete as i have received payment from the real dacw333 and an apology....not the way i intended, but lesson learned.

SDavid · June 13, 2011 7:00AM

<sigh> It's always the quiet ones...

jmoran19 · June 13, 2011 7:37AM

My apologizes too, John

CrazyMind2017 · June 13, 2011 4:16PM

<< It's my fault.

Ask Bill. >>

So this is how you racked up 28,000 posts!

Sean1125 · June 13, 2011 4:49PM

<< 
So this is how you racked up 28,000 posts! >>

So this is how you racked up 881 posts!

gumbyfan · June 13, 2011 8:53PM

<< 

<< So this is how you racked up 28,000 posts! >>

So this is how you racked up 881 posts! >>

So this is how I racked up 5600 posts!

miconelegacy · June 13, 2011 11:49PM

Lol. Glad this case had a happy ending...

Muggyman · June 13, 2011 11:54PM

I love happy endings.

Dboneesq · June 13, 2011 11:59PM

jmoran19 · June 14, 2011 1:21AM

<< Lol. Glad this case had a happy ending... >>

I'm on 9 days now waiting for payment from dacw333, really been a crappy ebay day for me

zep33 · June 14, 2011 1:23AM

<< 

<< 

<< So this is how you racked up 28,000 posts! >>

So this is how you racked up 881 posts! >>

So this is how I racked up 5600 posts! >>

I like racks

cpamike · June 14, 2011 1:23AM

<< I'm on 9 days now waiting for payment from dacw333, really been a crappy ebay day for me >>

And I feel bad when I don't remit payment that same day.

cpamike · June 14, 2011 1:25AM

<< So this is how you racked up 28,000 posts! >>

So this is how you racked up 881 posts! >>

So this is how I racked up 5600 posts! >>

I like racks >>

Me too!!!

Tabe · June 14, 2011 4:17AM

<< 

<< So this is how you racked up 28,000 posts! >>

So this is how you racked up 881 posts! >>

So this is how I racked up 5600 posts! >>

I like racks >>

Me too!!!

>>

Tabe

dacw333: Why won't you pay me? UPDATED w/CORRECTION, $ + APOLOGY RCVD.

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