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I Feel A Neg Coming On!!!!!!!!!!!!!!

Morning,

Sold a Rare 8 track tape John Lennon: Virgins, just a few known to exist, for Best Offer to Buyer in United Kingdom for $350.00. In order for me to get Paypal coverage I had to send Global Express with Insurance and put value at the $350.00 he paid for me to be covered.

I get this today:

Dear thedutymon,

hi
my tape was held up in customs till i paid £81.00 in customs duty. You must have put the value down as hundreds of dollars rather than the retail price (£8-£10)..

this made this a super expensive transaction for me to make and while i am happy enough with the tape, it did sour the experience somewhat.
simon


- bellaunionbaby

I answered back with this:

Dear bellaunionbaby,

Good Morning,

I am sorry about that but I had no choice I spent an enormous amount on shipping and insurance as well. My Post Office would not allow me to put enough Insurance on the item that I needed to have to cover myself and then Lie on the customs form on the same package. I was required by them to put the value close to what I had for insurance or you are committing a crime, right in front of the Postal lady, who is required to report it. Absolutely no choice.

Thanks
Neil

And his answer:

Dear thedutymon,

on all the many other rare items i buy every day this is the only time i have ever had someone put down the price paid on ebay as the Value. We know that an 8 track tape doesnt have a value of hundreds of dollars so ...it worked out at over 500 bucks for an 8 track tape i dont think you can really complain about the shipping. To ship an 8 track from the US costs about 5 dollars. I know because i buy hundreds every week.


- bellaunionbaby

I am at a loss as to what to even answer back, is there anything else I could have done different with this transaction?

Thanks
Neil



Actually Collect Non Sport, but am just so full of myself I post all over the place !!!!!!!

Comments

  • vladguerrerovladguerrero Posts: 4,077 ✭✭✭
    sooo... he paid $350 USD, you insured it for that and he's whining about his countries import duty??? if he has a legit claim (ie he paid 8 pounds and I'm reading this wrong) then he can just get a refund from his customs office after he provides them with a receipt. tell him to go jump in a lake.
  • divecchiadivecchia Posts: 6,688 ✭✭✭✭✭
    I don't think there is anything you can say, that will make this person happy, unless you tell him you will help defer his extra cost.

    I'm not really sure you should do that, it may still get you a neg.

    Good luck...Donato
    Hobbyist & Collector (not an investor).
    Donato's Complete US Type Set ---- Donato's Dansco 7070 Modified Type Set ---- Donato's Basic U.S. Coin Design Set

    Successful transactions: Shrub68 (Jim), MWallace (Mike)
  • storm888storm888 Posts: 11,701 ✭✭✭

    I guess if you are going to sell to foreign countries you prolly need
    some disclaimer in the listings about not falsifying the Customs
    forms.

    "Customs fees and duties are the responsibility of the buyer. I will
    not falsify Customs forms to reduce duties; to do so is a crime."


    I see similar notes in lots of listings.

    ............................................


    If your buyer is also a seller, you can, eventually, get some payback
    if he NEGs you.

    ....................


    PayPal/EBAY are the cause of such controversies. If the anti-seller
    "Buyer Protection" scheme was not in play, MOST of the problems
    with complex mailings would NOT exist.

    Leave it to EBAY/PP to take the WW out of the web.

    If I was starving to death, I would not sell anything to a foreign
    stranger using EBAY/PP.







    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • 08HALA2008HALA20 Posts: 3,066 ✭✭✭


    << <i>I guess if you are going to sell to foreign countries you prolly need
    some disclaimer in the listings about not falsifying the Customs
    forms.

    "Customs fees and duties are the responsibility of the buyer. I will
    not falsify Customs forms to reduce duties; to do so is a crime."


    I see similar notes in lots of listings.

    ............................................


    If your buyer is also a seller, you can, eventually, get some payback
    if he NEGs you.

    ....................


    PayPal/EBAY are the cause of such controversies. If the anti-seller
    "Buyer Protection" scheme was not in play, MOST of the problems
    with complex mailings would NOT exist.

    Leave it to EBAY/PP to take the WW out of the web.

    If I was starving to death, I would not sell anything to a foreign
    stranger using EBAY/PP. >>



    I do not ship anymore outside USA. I never had any problems but the Customs issues, slow delivery, high shipping cost for DC or Sig confirmation made a problem ready to happen.

    This buyer didn't hear a word you told him. I cannot imagine ebay would let a neg stand after his email comments.

    Joe
  • thedutymonthedutymon Posts: 4,323


    << <i>
    This buyer didn't hear a word you told him. I cannot imagine ebay would let a neg stand after his email comments.

    Joe >>



    I was wondering about that, would I have any chance of getting the Neg removed. Anybody have any stories of successfully getting Negs removed. I don't Care about the Neg...I Do Care about my 20 % discount!!

    Neil
    Actually Collect Non Sport, but am just so full of myself I post all over the place !!!!!!!
  • BarfvaderBarfvader Posts: 2,859 ✭✭✭✭
    Don't really have anything to add to this but found an article on the 8 track tape that explains the rarity.

    I'm not linking to it due to nudity but it says:

    Sunday, May 8, 2011

    Rare 8 Track Tape - John Lennon / Yoko Ono: Unfinished Music No. 1, Two Virgins
    This rare 8 track tape is John Lennon / Yoko Ono's Unfinished Music No. 1, Two Virgins. This tape is rare for a number of reasons. First, it is a very early 8 track tape released in 1968, in the infancy of the 8 track tape cartridge. Secondly, the tape has its original cardboard sleeve, 99%+ of tapes that you find today do not retain their sleeve, regardless of title. Also, the tape apparently was one of those tapes that was recalled by the manufacturer. This one it seems was recalled due to moral concerns.

    Now, if you've never seen the vinyl copy of this album, and seeing this 8 track make you partially realize a lifelong dream of seeing Yoko Ono nude....well then you are in luck, my friend, because the actual 8 track tape itself had a label affixed to it that shows Yoko all naked in all her glory.

    Which is the last thing that makes this 8 track rare, the label was not ripped off or blacked out with marker by parents trying to protect their young-ins from the future disappointment of seeing less attractive humans naked after seeing Yoko's perfection. Appearing on the cover label as well is a nude John Lennon.

    The particular copy pictured above recently sold on eBay for a mere $350, which we think is quite a steal. For those interested, the original label artwork appears below.


  • mcadamsmcadams Posts: 2,618 ✭✭✭
    Neil- I don't think you should offer any concessions to this buyer- you did what you could. If he negs you, then it sounds like you have a good shot at making a successful appeal to Ebay to have it removed. Keep the emails to and from the Brit, just in case.
    Successful transactions with: thedutymon, tsalems1, davidpuddy, probstein123, lodibrewfan, gododgersfan, dialj, jwgators, copperjj, larryp, hookem, boopotts, crimsontider, rogermnj, swartz1, Counselor

    Always buying Bobby Cox inserts. PM me.
  • fergie23fergie23 Posts: 2,155 ✭✭✭✭
    On a side note. How should the eBay/Paypal "Buyer Protection" work to make it more seller friendly but still give the buyer confidence they will not be taken advantage of?

    I have sold and bought a lot of items on eBay and I have had far more issues as a buyer than I ever had as a seller. I was screwed several times as a buyer prior to the Paypal Buyer Protection program being instituted. Since their program has been in place for all Paypal transactions the couple of bad transactions I have had as a buyer were all handled smoothly and easily (I filed claim and got my money back). I am much more confident now buying on eBay for high dollar transactions since I know Paypal has my back if the seller tries to screw me over.

    Cheers,

    Robb
  • handymanhandyman Posts: 5,393 ✭✭✭✭✭
    Wow, I just cant believe an 8 track goes for 500.00 bucks.
  • gumbyfangumbyfan Posts: 5,168 ✭✭✭
    If they neg you for customs charges, I believe ebay will remove it. Buyers cannot leave negative feedback for reasons of customs delays or charges.
  • jaderockjaderock Posts: 185 ✭✭


    << <i>If they neg you for customs charges, I believe ebay will remove it. Buyers cannot leave negative feedback for reasons of customs delays or charges. >>



    That is TRUE provided they MENTION that in the comments. Taxes, customs duties and such are NOT the responsibility of the seller (1st time you'll ever hear that).

    I do not lie on custom forms for items I sell.
    Most complete single player collection: ULTIMATE MARK BRUNELL COLLECTION
    image
  • scmavlscmavl Posts: 1,409 ✭✭✭
    To quote the buyer: "We know that an 8 track tape doesnt have a value of hundreds of dollars so ..."

    Apparently it DOES have a value of hundreds of dollars, to him. The value is what someone is willing to pay. If you shipped a T206 Honus Wagner, would you put a value of $1, since "that's the value of a piece of paper"?
    2.5 is pretty much my speed.
  • stevekstevek Posts: 29,609 ✭✭✭✭✭
    Remind him that if it wasn't for the US in WW2, he'd probably be speaking German or Russian right now.

    Seriously...just a hunch that you will not be negged or even left a neutral, although he might ding you on the DSR shipping charges - I think your response was excellent...sincere, truthful and none argumentative.
  • mcadamsmcadams Posts: 2,618 ✭✭✭


    << <i>Remind him that if it wasn't for the US in WW2, he'd probably be speaking German or Russian right now.. >>



    +1 LOL....While we're at it, lets send him some books (valued at $1 on the customs form) on American Exceptionalism.
    Successful transactions with: thedutymon, tsalems1, davidpuddy, probstein123, lodibrewfan, gododgersfan, dialj, jwgators, copperjj, larryp, hookem, boopotts, crimsontider, rogermnj, swartz1, Counselor

    Always buying Bobby Cox inserts. PM me.
  • storm888storm888 Posts: 11,701 ✭✭✭

    As noted above, IF the jerk mentions "Customs" in the NEG,
    EBAY will remove it.

    If he NEGs you and does not mention "Customs," EBAY will not
    remove it; even tho his email messages reveal his true motivations.

    ..................................................

    Forgot to add previously, it is best to have no more chats with the
    creature.





    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • ldfergldferg Posts: 6,747 ✭✭✭


    << <i>I am at a loss as to what to even answer back, is there anything else I could have done different with this transaction? >>



    I don't think there is a need to respond any further.


    Thanks,

    David (LD_Ferg)



    1985 Topps Football (starting in psa 8) - #9 - started 05/21/06
  • scooperqprscooperqpr Posts: 438 ✭✭
    It happens to me living in Canada. I am ALWAYS getting hit with import duty. All he has to do is go to the customs and excise office (or e-mail them) explain the situation and he will at the least get a partial refund. I have always got a 100% refund. I go direct to the office and explain face to face. I find this works better.
  • grote15grote15 Posts: 29,756 ✭✭✭✭✭
    We know that an 8 track tape doesnt have a value of hundreds of dollars

    Then why did this moron pay $350 for it? Scammer looking for partial refund. I'd take the neg and tell him to pound sand.


    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
  • stand firm. you did right.
  • In 2009 I sold an old Sony Discman on Ebay. I listed it for 20.00 no reserve, no bin...it was a true auction. I figured someone would want it. THe bidding EXPLODED instantly! The final price was such a shock to me that I took a "screen grab" of the final sale price. Check it out:

    image

    Like you, Neil, he was out of the country. I sent it to the UK with the full sale value listed on the customs form. The dude had to pay another $250-$300 to get it out of customs!!! He left me positive feedback and couldn't have been happier.
    South of Heaven...North of Canada
  • BarfvaderBarfvader Posts: 2,859 ✭✭✭✭


    << <i>In 2009 I sold an old Sony Discman on Ebay. I listed it for 20.00 no reserve, no bin...it was a true auction. I figured someone would want it. THe bidding EXPLODED instantly! The final price was such a shock to me that I took a "screen grab" of the final sale price. Check it out:

    image

    Like you, Neil, he was out of the country. I sent it to the UK with the full sale value listed on the customs form. The dude had to pay another $250-$300 to get it out of customs!!! He left me positive feedback and couldn't have been happier. >>





    Your sale of that made it to a discussion board back then as well.

    Sony Discmans can be worth THIS much???
  • Wow! Thanks for that link. Small world, eh?

    I contacted the guy after he received the Discman and asked him about the customs. He was not thrilled to have to fork out several hundred more just to get it, but he was thrilled with the item once he had it. So, with customs, he ended up paying about $1,400 for the item.
    South of Heaven...North of Canada
  • thedutymonthedutymon Posts: 4,323
    Evening,

    Oh and by the way just for Clarification, I have a second copy of the same 8 Track in Super Pristine condition listing tomorrow (My consignor wanted to wait a month between #1 & #2) for an asking price of $850.00 OBO, and this time I will be putting the disclosure about the Customs in the listing!!!!!!

    YeeHahimage

    Neilimage
    Actually Collect Non Sport, but am just so full of myself I post all over the place !!!!!!!
  • zep33zep33 Posts: 6,897 ✭✭✭
    easy enough to quote his intention in the follow up if he does leave a neg

    nice sale Neil
  • Neil,
    I totally agree...put the wording in your auction.

    One thing you can do for potential foreign buyers is state in the auction that you are willing to ship to a third party (fully trackable/sig req'd) in the 48 states. Often, these buyers have a buddy they trust here in the states. He receives the items, then HE does the lying when it's time to ship overseas.

    I've shipped bike parts to a 3rd party many times in the past. No problems.
    South of Heaven...North of Canada
  • stevekstevek Posts: 29,609 ✭✭✭✭✭


    << <i>Evening,

    Oh and by the way just for Clarification, I have a second copy of the same 8 Track in Super Pristine condition listing tomorrow (My consignor wanted to wait a month between #1 & #2) for an asking price of $850.00 OBO, and this time I will be putting the disclosure about the Customs in the listing!!!!!!

    YeeHahimage

    Neilimage >>



    No thanks...if I want to hear the song, I'll play it for free on YouTube. image
  • DoctorKDoctorK Posts: 868 ✭✭✭
    A Powerseller newsletter that came out a couple of years ago discussed import duties, etc. It listed the following disclaimer to be used in listing in order to protect sellers from this problem.

    International buyers, please note:

    Import duties, taxes, and charges (typically collected upon delivery or pickup) are the buyer’s responsibility and are not included in the item price or shipping charges. Please check with your country’s customs office prior to bidding/buying to determine what these additional costs will be.
  • scashaggyscashaggy Posts: 1,107 ✭✭✭


    << <i>We know that an 8 track tape doesnt have a value of hundreds of dollars so ...it worked out at over 500 bucks for an 8 track tape i dont think you can really complain about the shipping. >>



    Your reply should have been: What are you talking about? Some fool just paid $350 for this 8 track...oh wait...never mind.



    Several years I sold a somewhat rare vinyl (GNR Live like a Suicide). The winning bidder was from England, I didn't have any problems and I'm sure I told them the full sales price (don't remember). The buyer was happy and left positive fb. You just got the fool on the hill that wants to cheat the system.
  • itzagoneritzagoner Posts: 8,753 ✭✭
    you should get that pristine naked 8-track thingy graded and slabbed pronto dear Neil, what are you thinking??? to be the first and only PSA involved new authentication discovery could catapult you to the top of the "lookie what i got!" heap, now call Joe and get him outta bed to discuss this TODAY!!!! imageimage
  • I think the real question here is: Has the 8 track tape been tested to see if it will play/work ? LOL image
  • JMDVMJMDVM Posts: 950 ✭✭✭
    If he negs you I'd raise holy hell with everyone I could reach at Ebay. Then tell him to bugger off....
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