Stack's-Bowers Website
Barndog
Posts: 20,490 ✭✭✭✭✭
wow, the new website for Stack's-Bowers is so slow that my patience wears thin just trying to load the online-only session, let alone trying to click through to specific coins. Tried it using Internet Explorer, Firefox, and Chrome...slow on all counts. My internet connection is a speedy one, yet I felt like I was on dial-up trying to view auction lots. I'd hope the IT folks at the company are aware that their site really is lacking insofar as speed is concerned and will work on improving it.
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Pages and images have been loading in a reasonable amount of time - not lightning quick, but
not tortoise slow either!
Fellas, leave the tight pants to the ladies. If I can count the coins in your pockets you better use them to call a tailor. Stay thirsty my friends......
load home page: SB = ten seconds; HA = three seconds
load a category of coins or a specific auction: SB = 19 seconds; HA = four seconds
load a specific coin: one second each
The 19 seconds to load a category after ten seconds to load the home page is a killer. Quick browsing isn't possible.
I do hope they fix it, I usually bid in their auctions
<< <i>approximate times to load with HA.com comparison:
load home page: SB = ten seconds; HA = three seconds
load a category of coins or a specific auction: SB = 19 seconds; HA = four seconds
load a specific coin: one second each
The 19 seconds to load a category after ten seconds to load the home page is a killer. Quick browsing isn't possible.
I do hope they fix it, I usually bid in their auctions >>
Interesting. For me, Heritage runs a little slower than the times you listed, but are about the same (maybe a little quicker)
for stacks-bowers! I agree though, s-b needs to speed things up a bit, but it could also be a lot of traffic on their website
now from many people interested in their auctions
BTW - I already won the one coin I bid on, so I am Happy
World Collection
British Collection
German States Collection
In addition, I just tried to bring up my tracked lots for this past sale in Baltimore, about 40 lots and its already gone, poof.....what a hassle to recreate and find prices realized one by one.
I give away money. I collect money.
I don’t love money . I do love the Lord God.
Member ANA, SPMC, SCNA, FUN, CONECA
Coin's for sale/trade.
Tom Pilitowski
US Rare Coin Investments
800-624-1870
Our coin club had identified coins and currency in the mid 5 figures to buy ...... too bad for the consignors
roadrunner
old auctions is not yet working though I suspect they are working on
the problem.
<< <i>Besides complaining here, tell the B+M/Stacks folks. I did with the problems I had. I doubt they will read whats posted here. >>
I let them know with the bids I didn't place.
<< <i>Besides complaining here, tell the B+M/Stacks folks. I did with the problems I had. I doubt they will read whats posted here. >>
Invariably, the principals are made aware of such threads. They may not respond here, but no doubt they are aware of the experience with the website.
For the record, I did much better than expected with my consignment. Somehow, people were finding a way to bid. Perhaps my take would have been even greater had the hamsters been able to run the wheel faster and longer.
They took about two minutes apiece to come up from the website, it was like pulling teeth.
If they don't get this addressed by the ANA it will generate a lot of not good will.
I used a floor rep.
LOL, I do some of my banking with Wachovia/Wells Fargo. The are months late in making the two websites compatible.
I want to get my money OUT!
Anyone who didn't expect conversion/integration problems is quite naive about the complexity of modern day software. Napolitano knew from before day #1 of the merger that it would be a project with speed-bumps and even the occasion roadblock. This was an application of what is misleadingly called "common" sense.
Be an infant. Be a fool. Piss and moan and play your victim card. Please stay away from their auctions. More money in both directions for the grown-ups.
Had a problem? Here's some news. It was worse than you thought. Many people were affected and Chris Napolitano has decided that none of you matter at ALL. There will still be problems at their next auction and this is yet another sign that they both don't care and are incompetent. When I spoke with ChrisN in Baltimore his response was "Bite me". Is that any way to treat a friend? And he was paying for my sushi at the time
I've posted earlier that the expectation always was that a stress test (or two) would give them a stable and much more useful system by ANA. The next Baltimore auction will have many fewer problems and perhaps a few new ones. B-tching here is, as the estimable DaveE (with whom I occasionally condescend to agree), doing nothing! An email to Stacks-Bowers may actually contribute produce some eventual effective results.
Next Baltimore auction will be much better. Yet more problems are dead-sure to emerge. I could tell you of my own problems with the site. I had them. I was frustrated myself. Having worked in computers (systems programmer in the 60's and 70's (IBM 370/195 was a leading-edge "big-box" that was hoped would rival Cray)) I had no expectation that an easy conversion would take place. I'll bet that 99+% of the problems with be gone by ANA. I want the old auction records integrated but the former Stacks system hadn't integrated them well (even with the Stacks-only platform) in the first place. I want my archive search. I want to find out what I bought and sold at before 7AM the next day. I want the kluges and glitches in the system identified and fixed because they affect a very useful resource I hope to and have already begun to use to my advantage.
Anything constructive to add? Why would you ever imagine a post here is more productive than an email to Stacks-Bowers.
I want my sarcasm emoticon and I want it NOW
It's my last line of defense in bearing the grief and pain of living in a less-than-perfect world.
Won two lots, was blown out of the water on two others by a combination of internet and floor bidders. I experienced no problems executing bids online in real time. FWIW, the site seems much faster today. The girls calling the auction in the beginning sessions were almost invisible behind the podium, you could just about see their eyes and the top of their head, but at least the online video and audio worked. Going by the prices realized I'd have to say it was a success, no?
<< <i>I agree and will add not having live internet bidding on the Baltimore auctions REALLY left a ton of $$ on the table. JMO peace, Tim >>
Same frustration and give up here. I keep trying to bid/buy in other auctions, but only Heritage seems to function at a level that results in me spending my money.