Sent item to Canada Express Mail International w/insurance..where is it now?
1966CUDA
Posts: 2,008 ✭✭✭✭
Just wondering what to do? I mailed the appropriate way to cover me thru Paypal. Now buyer is saying he has not received. I checked the tracking number and it shows clearing customs on Feb. 17th...should there be an update to this or is this as much as the post office provides?? Here is what the post office website says:
Your item cleared customs in CANADA at 3:44 pm on February 17, 2011. No further information is available for this item.
Detailed Results:
Out of Foreign Customs, February 17, 2011, 3:44 pm, CANADA
Into Foreign Customs, February 16, 2011, 5:07 pm, CANADA
Arrived Abroad, February 16, 2011, 5:07 pm, CANADA
International Dispatch, February 15, 2011, 3:54 pm, ISC NEW YORK NY(USPS)
Arrival
Processed through Sort Facility, February 14, 2011, 6:31 pm, ROCHESTER, NY 14692
Acceptance, February 14, 2011, 4:39 pm, FARMINGTON, NY 14425
Your item cleared customs in CANADA at 3:44 pm on February 17, 2011. No further information is available for this item.
Detailed Results:
Out of Foreign Customs, February 17, 2011, 3:44 pm, CANADA
Into Foreign Customs, February 16, 2011, 5:07 pm, CANADA
Arrived Abroad, February 16, 2011, 5:07 pm, CANADA
International Dispatch, February 15, 2011, 3:54 pm, ISC NEW YORK NY(USPS)
Arrival
Processed through Sort Facility, February 14, 2011, 6:31 pm, ROCHESTER, NY 14692
Acceptance, February 14, 2011, 4:39 pm, FARMINGTON, NY 14425
0
Comments
2011/02/18 18:00 VICTORIA Item processed at local delivery facility
Track History
Date Time Location Description Retail Location Signatory Name
2011/02/18 18:00 VICTORIA Item processed at local delivery facility
15:31 RICHMOND Item processed at postal facility
09:47 RICHMOND Item processed at postal facility
2011/02/17 15:44 VANCOUVER Item was released by Customs and is now with Canada Post for processing
2011/02/16 17:07 VANCOUVER International item arrived in Canada and will be reviewed by Customs
2011/02/15 15:54 International item has left the origin country and is en route to Canada
15:52 International item processed in origin country
2011/02/14 16:39 International item mailed in origin country
<< <i>Just wondering what to do? I mailed the appropriate way to cover me thru Paypal. Now buyer is saying he has not received. I checked the tracking number and it shows clearing customs on Feb. 17th...should there be an update to this or is this as much as the post office provides?? Here is what the post office website says:
Should be an update showing item out for delivery and then another update showing item as delivered.
Take all your paperwork on this item to your local post office and ask them as they will have more information than what the usps website provides, and they can tell you what to do, probably not much right now since it has only been 24 days and nothing is considered lost until 30 days have passed, plus it being Canada , I have seen items take up to 40-60 days to be delivered.
What type of postal service did you use? express mail, priority mail, registered mail, signature confirmation, ect ect.
Hope everything works out for you and hopefully you had the item insured.
Take the EMI receipt to your PO.
The item is prolly still sitting in a Canada delivery center.
You have an automatic $100 insurance, plus what
ever extra you bought.
They will almost certainly find the item.
I blame free trade for the delay.