Has PSA rec'd my submission?

It's been awhile since I've submitted anything myself - will the history on the account show when they receive and are working on the submission? Or only when it's been completed and mailed back?
I've tried searching for the submission number from my account status screen but it just comes up with an error.
Thanks,
Jerry
I've tried searching for the submission number from my account status screen but it just comes up with an error.
Thanks,
Jerry
0
Comments
"Order Detail
Error
Submission # xxxxxxxx was not found.
It may belong to a different account.
Use the <Back> button to see your orders."
The submission # lookup worked for me a couple weeks ago on a PSA/DNA submission that wasn't showing up in the system, even after they had charged my credit card for it. I'm not sure about using it for PSA submissions.